6/10 Okay
christopher
Feb 15, 2025
Liked: Cleanliness, room comfort
Disliked: Staff & service
Unaccommodating
My request for a room away from a lift was totally ignored and I was given one right next to one. Luckily the lift was not too noisy and could not be heard through ear plugs. My room was large with bare stone floors and had a comfortable bed. The bathroom was wonderful.. very spacious sink unit, nice shower and bidet. The tv had no channel in English and to use the safe involved walking inside a wardrobe with restricted space and no lighting at all- totally ridiculous location for such and the use of a torch was needed. on arrival a form had to be signed acknowledging that any damage caused had to be paid for. I therefore had to point out that my room had cracked window panes..and these were sitting inside rusting frames. The staff in general were unaccommodating, vague and non communicative with necessary information. I learnt that cooked eggs at breakfast had to be requested by looking at another guest's plate! On my last day breakfast was late starting and I was asked to keep out of the restaurant at the same time a guest was inside it on the previous day. All in all I wouldn't recommend.
christopher
Stayed 3 nights in Feb 2025