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Hotel Neptuno Playa & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Neptuno Playa & Spa

Breakfast, lunch, dinner served; beach views
Beach/ocean view
Point of interest
Point of interest
Breakfast, lunch, dinner served; beach views

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Gym
  • Breakfast available

Explore the area

Map
Paseo Neptuno 2, Valencia, Valencia, 46011
  • Malvarrosa Beach
    1 min walk
  • Restaurante la Pepica
    1 min walk
  • Maritim-Serreria Station
    18 min walk
  • Valencia (VLC)
    26 min drive

Room options

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout drapes

Double Room Single Use

  • 180 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room

  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View

  • 506 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Minibar, in-room safe, desk, blackout drapes

Double Room, Sea View

  • 180 sq ft
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 Queen Bed with Sofa bed, Sea View

Minibar, in-room safe, desk, blackout drapes

Family Suite, 1 Queen Bed with Sofa bed, Sea View

  • 506 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Sea View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 Queen Bed with Sofa bed, Sea View

  • 506 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Hotel Neptuno Playa & Spa

4-star Valencia hotel, connected to a shopping center in Poblats Maritims
Spend the day relaxing on the beach or pampering yourself at Hotel Neptuno Playa & Spa's full-service spa. Housekeeping is available on request.
Hotel Neptuno Playa & Spa offers 48 air-conditioned accommodations with minibars and safes. Plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Children under 12 years old are not allowed in the fitness facility or spa tub without adult supervision. Guests under 12 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
In addition to a full-service spa, Hotel Neptuno Playa & Spa features a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 603 square feet (56 square meters) include conference space. This Mediterranean hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Hotel Neptuno Playa & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Restaurante Tridente - This beachfront restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Czech, English, French, German, Italian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 20 per day); discounts available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Tridente

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 603 square feet of conference space
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Low-height desk (23 inches high)
  • Low-height door lock
  • Raised toilet seat (19 inches high)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Mediterranean architecture
  • Reception hall
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: EUR 15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Nearby parking fee: EUR 20 per day(492 ft away; open 24 hours)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility or spa tub, and guests under 12 years old are only allowed in the fitness facility and spa tub with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Neptuno
Hotel Neptuno Valencia
Neptuno Hotel Valencia
Neptuno Hotel
Neptuno Valencia
Hotel Neptuno
Hotel Neptuno Playa Spa
Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel
Hotel Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel Valencia

Hotel Neptuno Playa & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 392 out of 844 reviews" "
Rating 8 - Good. 347 out of 844 reviews" "
Rating 6 - Okay. 74 out of 844 reviews" "
Rating 4 - Poor. 21 out of 844 reviews" "
Rating 2 - Terrible. 10 out of 844 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deanna

Stayed 1 night in Aug 2024

10/10 Excellent

Miran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Krystalle

Stayed 2 nights in Aug 2024

10/10 Excellent

Eron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel, More than I expected!
Wonderful
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
massage team was the best!
Stayed 3 nights in Aug 2024

10/10 Excellent

Sofie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Alireza, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hard to park and checkin. Rooms small and bed crooked and uncomfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Jean-clement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark, Wallkill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and beautiful! Very noisy at night, even with the windows closed until 4am!!
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view it can get loud but it’s worth it the room was nice and clean i would definitely stay here again
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Stayed 2 nights in Jul 2024

4/10 Poor

Tiffany

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities
Overall we had a negative experience with several issues so I would not stay here again.
Stayed 4 nights in Jul 2024

8/10 Good

Rogerio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Traci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located on the beach boardwalk. This is the best beach I visited in Spain. The taxi stop is right outside the hotel which was convenient. There are many restaurants located on the boardwalk but no shopping in the area. We had a beautiful spacious room with an ocean view.
Stayed 2 nights in Jun 2024

4/10 Poor

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Head banging noise
Everything was fine till a night club over the road blared house music out till 4:00am the front desk even had a bowl of ear plugs instead of mints/fruit Terrible racket would never stay again
Stayed 2 nights in Jun 2024

10/10 Excellent

Dimi

Traveled with family
Liked: Amenities
music from the beach club. Just be prepared with earplugs!
Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and clean property. I would definitely recommend a Sea View, as we greatly enjoyed the ability to enjoy the beach from our room.
Stayed 3 nights in Jun 2024

8/10 Good

Nipa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Hani

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Loud music Across the street
Great location, but you get there, and a disco tech is across the street blasting loud music till 3:30 AM every night of the summer, so if you need to sleep, this is not the place for you, otherwise good location
Stayed 3 nights in Jun 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonita experiencia
Hemos quedado encantados con la estancia en el hotel, disfrutamos de un spa completo y tranquilo y un masaje relajante increíble. La comida muy muy buena y la habitación excelente
Stayed 1 night in Jun 2024

10/10 Excellent

Kate

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect - right on the beachfront, range of restaurants, steps from the tram which connects you easily to the city and the airport. Check in was seamless. We were early and they looked after our luggage for us. Room was immaculate and very well equipped: robes, slippers, wireless charger, usb ports, beach towels. We felt safe & comfortable throughout our stay. On check out we were allowed to still use the rooftop solarium: with splash pool, sun loungers, free towels, changing area, lockers, shower and even food & drinks service. We enjoyed the sunshine and views over the beach & port before freshening up for our flight home. 10/10 would happily return.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Ok hotel for a short stay
We checked in early and was advised our room was ready, good news…we was given an interior room which after reading reviews before trip appreciated it would be quieter due to the nearby nightclubs, a bonus I guess but the downside is no view whatsoever.The bar closed early at the hotel so no ability to have a drink when returning after night out was a minus for us.Reception staff were helpful.
Stayed 4 nights in Jun 2024

10/10 Excellent

Raymond, Montverde

Stayed 2 nights in Mar 2024

8/10 Good

Yauhen

Stayed 2 nights in Jun 2024

10/10 Excellent

Jarrod

Stayed 2 nights in May 2024