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Hotel Neptuno Playa & Spa

4.0 star property

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Photo gallery for Hotel Neptuno Playa & Spa

Geometric patterns and clean design define this modern space, featuring bookshelves and a seating area with chairs and a table.
Property video
Relax in this inviting lounge with wicker chairs, a sofa, and a flat-screen TV.
Situated beside a serene water feature, this building showcases a unique, curved design with expansive glass panels.
Relax in a spacious area with wicker chairs, sofas, and a large window offering a view of palm trees and the sky.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
Paseo Neptuno 2, Valencia, Valencia, 46011
  • Malvarrosa Beach
    ‪2 min walk‬
  • Port of Valencia
    ‪19 min walk‬
  • Oceanogràfic Aquarium
    ‪4 min drive‬
  • Valencia (VLC)
    ‪16 min drive‬

Room options

View all photos for Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Double Room Single Use

8.8 out of 10
Excellent
(3 reviews)
  • 180 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | 1 bedroom, minibar, in-room safe, desk

Double or Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Sea View

1 bedroom, minibar, in-room safe, desk

Junior Suite, Sea View

  • 506 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room, Sea View

Double Room, Sea View | 1 bedroom, minibar, in-room safe, desk

Double Room, Sea View

9.0 out of 10
Wonderful
(8 reviews)
  • 180 sq ft
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, 1 Queen Bed with Sofa bed, Sea View

1 bedroom, minibar, in-room safe, desk

Family Suite, 1 Queen Bed with Sofa bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Sea View

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 Queen Bed with Sofa bed, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 506 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About this property

Hotel Neptuno Playa & Spa

4-star Valencia hotel, connected to a shopping center in El Cabanyal
Spend the day relaxing on the beach or pampering yourself at Hotel Neptuno Playa & Spa's full-service spa. Housekeeping is available on request.
Hotel Neptuno Playa & Spa offers 48 air-conditioned accommodations with minibars and safes. Plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
In addition to a full-service spa, Hotel Neptuno Playa & Spa features a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 603 square feet (56 square meters) include conference space. This Mediterranean hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Hotel Neptuno Playa & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Restaurante Tridente - This beachfront restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Czech, English, French, German, Italian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 20 per day); discounts available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Tridente

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 603 square feet of conference space
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Low-height desk (23 inches high)
  • Low-height door lock
  • Raised toilet seat (19 inches high)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Mediterranean architecture
  • Reception hall
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: EUR 15 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Nearby parking fee: EUR 20 per day(492 ft away; open 24 hours)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the fitness facility and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Neptuno
Hotel Neptuno Valencia
Neptuno Hotel Valencia
Neptuno Hotel
Neptuno Valencia
Hotel Neptuno
Hotel Neptuno Playa Spa
Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel
Hotel Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel Valencia

Hotel Neptuno Playa & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 411 out of 877 reviews
Rating 8 - Good. 356 out of 877 reviews
Rating 6 - Okay. 75 out of 877 reviews
Rating 4 - Poor. 23 out of 877 reviews
Rating 2 - Terrible. 12 out of 877 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Antonio

Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, on the beach
Stayed 1 night in Mar 2025

10/10 Excellent

Wilbur

Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Stayed 2 nights in Feb 2025

10/10 Excellent

fredrik

Stayed 1 night in Feb 2025

10/10 Excellent

larry

Stayed 2 nights in Dec 2024

2/10 Terrible

Eduardo

Stayed 1 night in Dec 2024

10/10 Excellent

brian

Stayed 2 nights in Nov 2024

4/10 Poor

Pablo S

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Goteras

Una noche no pude dormir porque había un gotera en el baño, se filtraba el agua del piso de arriba.
Stayed 3 nights in Nov 2024

10/10 Excellent

Beatriz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was fine
Stayed 2 nights in Nov 2024

10/10 Excellent

Aisling

Stayed 1 night in Oct 2024

8/10 Good

Cristina, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beachfront, super clean, welcoming property. Would love to return to.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gillian

Liked: Amenities
Good
Stayed 1 night in Oct 2024

8/10 Good

Beatriz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Deanna

Stayed 1 night in Aug 2024

10/10 Excellent

Miran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Krystalle

Stayed 2 nights in Aug 2024

10/10 Excellent

Eron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel, More than I expected!

Wonderful
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
massage team was the best!
Stayed 3 nights in Aug 2024

10/10 Excellent

Sofie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Alireza, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hard to park and checkin. Rooms small and bed crooked and uncomfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Jean-clement

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark, Wallkill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean and beautiful! Very noisy at night, even with the windows closed until 4am!!
Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view it can get loud but it’s worth it the room was nice and clean i would definitely stay here again
Stayed 2 nights in Jul 2024

10/10 Excellent

Sandra

Stayed 2 nights in Jul 2024