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Hotel Neptuno Playa & Spa

4.0 star property

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Photo gallery for Hotel Neptuno Playa & Spa

Daily buffet breakfast (EUR 22 per person)
Property video
Suite, Terrace | View from room
Point of interest
Breakfast, lunch, dinner served; beach views

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
$143
includes taxes & fees
Feb 2 - Feb 3

Explore the area

View in a map
Paseo Neptuno 2, Valencia, Valencia, 46011
  • Place, Malvarrosa Beach
    ‪2 min walk‬
  • Place, Platja del Cabanyal - Les Arenes
    ‪2 min walk‬
  • Place, Port of Valencia
    ‪19 min walk‬
  • Airport, Valencia (VLC)
    ‪17 min drive‬

Room options

View all photos for Double Room, Sea View

Double Room, Sea View | Minibar, in-room safe, desk, blackout drapes

Double Room, Sea View

9.0 out of 10
Wonderful
(8 reviews)
  • Beach view
  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Sea View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Sea View

  • Ocean view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Queen Bed with Sofa bed, Sea View

Minibar, in-room safe, desk, blackout drapes

Family Suite, 1 Queen Bed with Sofa bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Sea View

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 Queen Bed with Sofa bed, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room Single Use

Minibar, in-room safe, desk, blackout drapes

Double Room Single Use

8.6 out of 10
Excellent
(4 reviews)
  • 180 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Double or Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Neptuno Playa & Spa

4-star Valencia hotel, connected to a shopping center in El Cabanyal
Spend the day relaxing on the beach or pampering yourself at Hotel Neptuno Playa & Spa's full-service spa. Housekeeping is available on request.
Hotel Neptuno Playa & Spa offers 48 air-conditioned accommodations with minibars and safes. Plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.
In addition to a full-service spa, Hotel Neptuno Playa & Spa features a sauna and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 603 square feet (56 square meters) include conference space. This Mediterranean hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Hotel Neptuno Playa & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Restaurante Tridente - This beachfront restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 20 per day); discounts available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Tridente

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 603 square feet of conference space
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Low-height desk (23 inches high)
  • Low-height door lock
  • Raised toilet seat (19 inches high)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Mediterranean architecture
  • Reception hall
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Nearby parking fee: EUR 20 per day(492 ft away; open 24 hours)
  • A late check-out fee will be charged
  • Spa fee: EUR 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the fitness facility and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Hotel Neptuno
Hotel Neptuno Valencia
Neptuno Hotel Valencia
Neptuno Hotel
Neptuno Valencia
Hotel Neptuno
Hotel Neptuno Playa Spa
Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel
Hotel Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel Valencia

Hotel Neptuno Playa & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 444 out of 926 reviews
Rating 8 - Good. 369 out of 926 reviews
Rating 6 - Okay. 76 out of 926 reviews
Rating 4 - Poor. 24 out of 926 reviews
Rating 2 - Terrible. 13 out of 926 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Rebecca

Stayed 2 nights in Oct 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities
This is one of my favorite hotels in Spain. Room was large enough and the spa massage was great. There are so many food options and all were great
Stayed 3 nights in Oct 2025

10/10 Excellent

Peter Osborn

Liked: Cleanliness, staff & service, property conditions & facilities
Its was raining so no beach day. From my room i couldn't see the beach and i didn't have time to eat breakfast there. I will be back there sometime soon. Thank you
Stayed 3 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view of the beach.
Stayed 2 nights in Oct 2025

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Wen-Yuan

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fun
Stayed 3 nights in Sep 2025

8/10 Good

Juliana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lots of dining nearby. Beach right outside.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kaitlyn

Stayed 1 night in Sep 2025

8/10 Good

Antonio Washington, Jurupa Valley

Stayed 2 nights in Aug 2025

10/10 Excellent

Nada Hamza

Stayed 6 nights in Aug 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service had very limited options for food
Stayed 1 night in Aug 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

sumanta

Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Right on the beach where there were plenty of lovely restaurants and very close to the tram station. Staff were very friendly and accommodating. The most beautiful spot to watch the sunrise
Morning Sunrise from my bed!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice and helped with any issues we had.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sarah

Stayed 1 night in Jul 2025

2/10 Terrible

Laila

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located right across an incredibly loud club that stops playing music at 4 am. After sleepless nights and several complaints to the staff, all I received were foam earplugs and a disrespectful smirk. Don't book this place if you want to sleep at night -- definitely a shame since the interior is nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tulsi

Stayed 3 nights in Jun 2025

8/10 Good

Rodrigo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice entrance and service during check in and check out. Everything went ok. Beds look ok.
Stayed 1 night in Jun 2025

8/10 Good

Darron

Stayed 4 nights in Jun 2025

10/10 Excellent

Florian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly on the beach and next to loads of dining options
Stayed 3 nights in Jun 2025

10/10 Excellent

Julius

Stayed 2 nights in May 2025

8/10 Good

Minsu

Stayed 3 nights in May 2025