Hotel Primus Valencia

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Primus Valencia

Terrace/patio
Couples treatment rooms, sauna, spa tub, steam room, body treatments
Lobby
Exterior detail
Interior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Spa
  • Parking available
  • Bar

Explore the area

Map
Calle Menorca 22, Valencia, Valencia, 46023
  • Aqua Shopping Center
    1 min walk
  • La Piazza Aqua
    1 min walk
  • Maritim-Serreria Station
    14 min walk
  • Valencia (VLC)
    21 min drive

Room options

Family Room

  • 432 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Junior Suite, 1 King Bed

  • 443 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Double or Twin Room

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Standard Triple Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

Standard Double Room Single Use

  • 179 sq ft
  • City view
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

Standard Double or Twin Room

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Standard Double or Twin Room (2 Adults + 1 Child)

  • 205 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

About this property

Hotel Primus Valencia

4-star hotel in Camins al Grau
Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Hotel Primus Valencia offers 262 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers, bidets, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Hotel Primus Valencia features a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 57049 square feet (5300 square meters) include a conference center. This business-friendly hotel also offers a children's pool, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Primus Valencia is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 11:00 AM.
Menorca XXII - Overlooking the garden, this restaurant specializes in Mediterranean cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Self parking on site (EUR 16 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Menorca XXII

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Health club
  • Sauna
  • Scooter/moped rentals
  • Segway rentals/tours
  • Shopping mall
  • Steam room
  • Stereo
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (57,049 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open select days
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 15 2025 (dates subject to change):
  • Spa
The property will be renovating from January 6 2025 to January 15 2025 (completion date subject to change). The following areas are affected:
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Tuesday and Wednesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • Self parking fee: EUR 16 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Primus Valencia
Primus Hotel
Primus Hotel Valencia
Primus Valencia
Primus Valencia Hotel
Primus Valencia Hotel Valencia
Hotel Primus Valencia Hotel
Hotel Primus Valencia Valencia
Hotel Primus Valencia Hotel Valencia

Hotel Primus Valencia Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 500 out of 1002 reviews" "
Rating 8 - Good. 351 out of 1002 reviews" "
Rating 6 - Okay. 95 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ian

Stayed 2 nights in Sep 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super easy check in ! Staff very pleasant ! Definitely recommend booking the massage and spa package ! Felt rejuvenated after that experience! Will definitely stay again !
Stayed 1 night in Sep 2024

4/10 Poor

Vincent

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hôtel déplorable
Très très déçus de notre séjour chez vous : amabilité à revoir à l’accueil lors de notre arrivée, pas un sourire, pas le moindre regard et de plus heureusement que nous parlions anglais car pas d’effort pour parler en français même pour quelques mots. On nous a laissé nous débrouiller avec nos bagages au nombre de 6. Lamentable !!! Vous ne méritez pas un 4 étoiles. La personne à qui nous avons eu à faire est Javier. Que dire du bruit pendant les soirées et les nuits!!!!pas une seule nuit au calme 😡nous avons dû téléphoner la dernière nuit à 4 h du matin : vacarme assourdissant juste au dessous de nous / ça chantait, dansait , sautait. Déplorable !!!!!😡😡😡 Une mention très spéciale à Diego : personne qui s’est occupé de nous recevoir et placé pour le petit déjeuner toujours avec le sourire et parlant même quelques mots en français. Personnel du spa et quelques serveurs du restaurant (pas tous) passable. Enfin, que dire des ascenseurs!!!! Très très longue attente tout au long de notre séjour qu’à la longue nous avons renoncé à les prendre pour qu’à fin ils sont tombés en panne. Mon dieu c’est quoi cette gérance : votre directeur doit être aveugle pour ne pas voir tout ces problèmes . Une chose est certaine, nous sommes venus une fois mais pas deux. Maintenant on comprend tous ces commentaires négatifs. Point positif : petit déjeuner varié.
Stayed 13 nights in Sep 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, good breakfast and excellent family rooms
Stayed 4 nights in Aug 2024

10/10 Excellent

Niomie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel - very nice to find somewhere quiet with a pool in the city. Great location, good size room, reasonable priced and tasty food in the restaurant. My only criticism would be the hallways are slightly too dark.
Stayed 4 nights in Sep 2024

8/10 Good

YOEL, Jacksonville

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
N/A
Stayed 7 nights in Aug 2024

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with nice staff and great amenities. It is right in the Centre of everything. Great to use public transportation and easy walk to shopping dining and City of Arts and Sciences. We loved the pool and deck. The spa was wonderful and the staff were genuine and kind. We felt cared for and very safe.
Stayed 5 nights in Aug 2024

10/10 Excellent

Cristina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Mike, Carrick on Shannon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was very well located in relation to the oceanographic institute, the hemisphere, the science museum and Valencia marina. Buses stop right outside the door whether you are going to the beach or to one of the many museums in the city
Stayed 8 nights in Aug 2024

6/10 Okay

Jermain

Disliked: Staff & service, property conditions & facilities
Average hotel a bit overpriced. Lift system terrible. Breakfast not adequate
Stayed 4 nights in Aug 2024

2/10 Terrible

Saleh, Kissimmee

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
We changed room 3 times, first due to a leak in the AC unit, they gave us another “smaller” room in the first floor that was a nightmare due to noises. After complaining, on third day they gave me a good room “but have pay extra”, because the supervisor who promised me a settlement for the first crazy day, did not show up and did not left a note. In addition, I found towel with stains on it, and shower head in 3 rooms needs to be replaced.
Stayed 2 nights in Aug 2024

4/10 Poor

Alexander

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Rude staff, the pool picture is a lie that is there, but you need to pay to use it. The room was dirty when we arrived, it was changed to a better room the next day.
Stayed 4 nights in Aug 2024

10/10 Excellent

nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

8/10 Good

Ulrich

Traveled with family
Liked: Cleanliness
Location is the best -the rest is so so
Stayed 7 nights in Aug 2024

8/10 Good

Teresa

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Celeste

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We liked this hotel. The room was comfortable and the local was great, walking distance to the aquarium. The restaurant had good food and the staff were helpful.
Stayed 2 nights in Jul 2024

6/10 Okay

Chiu Hsiang

Traveled with family
Liked: Staff & service
Poor facility maintenance
The internet never works. They let so many guests (in such summer vacation hit time) reside in the hotel and only switched on one of the three elevators. You need to wait for more than 10 min to go up and down stairs. Totally disappointing!
Stayed 1 night in Aug 2024

8/10 Good

lene

Liked: Cleanliness, property conditions & facilities, room comfort
Not the best braekfast, was not varm enough, Wish there was an balkon
Stayed 2 nights in Jul 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to everything that I needed!
Stayed 5 nights in Jul 2024

6/10 Okay

Lance

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel and unorganized staff
The hotel was nice, it was well-kept and clean while providing a safe and comfortable place to stay. I did find an issue with the hotel when I asked them to place a bottle of champagne in my room prior to arrival and I was told by the hotel that it would be placed with no issue, however, it wasn't until I talked to the front desk that my champagne was delivered to my room. The pool was dirty and overcrowded at most times, they did not allow food or drink near the pool you had to sit in a separate area away form the pool to even enjoy a cocktail which was unfortunate.
Stayed 4 nights in Jul 2024

10/10 Excellent

Michael

Pool to small
Stayed 4 nights in Jul 2024

10/10 Excellent

Darryl

Traveled with partner
Liked: Property conditions & facilities
Excellent location with great public transport for the beach and the city centre. A very clean and tidy hotel
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel - Only Minor Tweaks
Service was very good, staff were excellent, it really makes a difference. The room was nicely laid out, it was clean and utilities were good. The pool/ outdoor area was nice. It'd be good if there was a bit more gym equipment. Spa was out of use at that time, so I can't comment on that.
Stayed 4 nights in Jul 2024