SH Valencia Palace Hotel

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SH Valencia Palace Hotel

Property entrance
Couples treatment rooms, sauna, spa tub, steam room, hot springs
Daily buffet breakfast (EUR 19.99 per person)
Lobby sitting area
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Parking available
  • Laundry

Explore the area

Map
Avenida Paseo De La Alameda 32, Valencia, Valencia, 46023
  • Turia Gardens
    1 min walk
  • Mestalla Stadium
    11 min walk
  • Queen Sofia Palace of the Arts
    15 min walk
  • Valencia (VLC)
    20 min drive

Room options

Standard Room

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

Superior Double or Twin Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Junior Suite Single Use

  • 463 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

Junior Suite, 1 King Bed

  • 463 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Room (3 Adults)

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Superior Double Room Single Use

  • 323 sq ft
  • Sleeps 1
  • 1 Double Bed

Superior Room (2 Adults + 1 Child)

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

Superior Double Room (with views)

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Superior Double Room Single Use (with views)

  • 323 sq ft
  • Sleeps 1
  • 2 Twin Beds

Presidential Suite

  • 883 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

SH Valencia Palace Hotel

5-star Valencia hotel, connected to a shopping center in Valencia City Centre
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
SH Valencia Palace Hotel offers 239 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

This Valencia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
In addition to a full-service spa, SH Valencia Palace Hotel features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

SH Valencia Palace Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Restaurante Albufera - This fine-dining restaurant serves lunch and dinner. Reservations are required.
24-hour room service is available.

Languages

Catalan, English, French, German, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 22 per day)
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Self parking on site (EUR 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 19.99 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Albufera

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 7 to February 9:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.99 per person
  • Self parking fee: EUR 17 per night
  • Nearby parking fee: EUR 22 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's spa can only accommodate 5 guests at a time.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Palace Valencia
SH Palace
SH Palace Hotel
SH Palace Hotel Valencia
SH Valencia
SH Valencia Palace
Valencia Palace
Valencia Palace SH
Valencia SH
Valencia SH Palace
SH Valencia Palace Hotel
SH Valencia Palace
SH Valencia Palace Hotel Hotel
SH Valencia Palace Hotel Valencia
SH Valencia Palace Hotel Hotel Valencia

SH Valencia Palace Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1004 reviews" "
Rating 8 - Good. 291 out of 1004 reviews" "
Rating 6 - Okay. 56 out of 1004 reviews" "
Rating 4 - Poor. 24 out of 1004 reviews" "
Rating 2 - Terrible. 23 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shailesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander, Bellevue

Stayed 2 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Hotel was top class. Staff were friendly and well trained. Room was spacious and spotless
Stayed 8 nights in Aug 2024

2/10 Terrible

Alfredo, Simi Valley

Stayed 1 night in Aug 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service
Woke up with bites every morning butblovely hotel. Busy pool nice coctails in the bar. 30 min taxi rode to the beach.
Stayed 3 nights in Aug 2024

10/10 Excellent

Navjot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Great service. Right infront of Playa de musica
Stayed 3 nights in Aug 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely. Swimming pool was great if a little small. Breakfast was huge! And yummy!
Stayed 3 nights in Aug 2024

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area and good hotel, would recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mercy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed with this hotel. Lovely, clean hotel and safe area. Reception staff so helpful. Rooftop pool. Buffet breakfast has tasty options! We were out late most evenings and often walked back to hotel from restaurants. Bus routes close by to the beach/restaurants/bars/clubs. Took Uber too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Pavla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is in a great location, nice and easy to navigate from there around the city and less then half hour to the airport by car. It has the fun Gulliver park nearby, we were able to cover pretty much the main attractions by foot, rental bike in easy way as there is a city park/gardens that connect the most visited attractions. Location of the hotel was quiet. The lobby and other hotel facilities spacious, serene in decor and with plentiful seats and handy book corner. Staff were all really friendly, helpful and courteous. Food was tasty on the room service, you had the terrace bar on the roof, but it filled up quickly, so you need to book it in advance. Rooms were spacious and beds super comfortable, great air-conditioning. Lovely touch with the sun hats that were provided to you. 🌞The swimming pool upstairs was full of sunshine and very relaxing area as on rooftop, but it is on the smaller size and can get overcrowded. Other then that, had a lovely short stay and would be back. Thank you 😊
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful. Recommended.
Very comfortable room; spacious, spotless. Fab bathroom, mushroom shower, double sinks. A sliding door for WC. Breakfast excellent, premium fresh ingredients. Limitless fresh orange juice/nespresso coffee. All staff very helpful/patient/polite. Spa treatments pricey but wonderful. Only negative aspect is the pool. The outdoor pool is small (10x5m) so just for plunging to cool down rather than swimming. Not always enough lounge chairs available, and the pool area itself is small. Very few city hotels in Valencia have pools though; this one is adequate for a city vacation. Would absolutely come back. Recommended.
Stayed 7 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big room
Stayed 2 nights in Aug 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Sam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely and very helpful. Rooftop restaurant was very pleasant with nice drinks.
Stayed 7 nights in Jul 2024

10/10 Excellent

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff had a can do attitude,they seemed to want to help. The cleaning was of a high standard,it was lovely to have a roof top pool to come back to although could do with a few more chairs,the rooms were large with good wardrobe space especially for a city hotel.I didn't use the spa so cannot comment the breakfast was good lots of choice. So now the negatives the shower drainage was poor and because of shape of it the water would flood the bathroom and the tiles were shiny so slippery when wet,the shower gel etc was down the far end not by shower heads and when you walked back and forth to get it water went on floor. I cannot comment on the ground floor restaurant as it was closed as staff on holiday,the upstairs restaurant had a lovely vibe but considering it was a non smoking hotel it allows smoking a plus for some but a negative for me and I think it should say a non smoking hotel except for roof top restaurant, the main course was mediocre at best,it didn't come with potatoes or rice and the menu had no sides on it and absolutely no vegeterian option . However desserts are good and you can go in late just for dessert. Overall I thought the hotel.was lovely as were the staff.
Stayed 7 nights in Aug 2024

10/10 Excellent

Gizem

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Konstantin

Traveled with family
Liked: Cleanliness, staff & service, room comfort
2 day stay at the SH València Palace Hotel
The hotel is at a walking distance to the City of Arts and Sciences and to the architectural complex by Santiago Calatrava. There is underground public parking next to it, which costs €18 per day. The rooms are spacious and you have all the amenities at your disposal. The only downside was the annoying noise from the plumbing of the next room. The interior of the hotel is a bit dated and in need of renovation so it could really live up to its 5 star category.
Stayed 2 nights in Aug 2024

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Marta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely room, fantastic breakfast
Stayed 3 nights in Aug 2024

10/10 Excellent

Gizem

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ROOM NOT READY WHEN WE ARRIVED. TERRIBLE STRONG SMELL COMING FROM DRAINS IN ROOM WHICH WAS A LET DOWN. ON PLUS SIDE BED COMFY,POOL SMALL BUT ACCEPTABLE. BAR AT HOTEL TO HAVE A DRINK BEFORE BED. COULDN'T COMMENT ON FOOD CIS ATE OUT EVERY DAY.
Stayed 7 nights in Jul 2024