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Mercure Valenciennes Centre

4.0 star property

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December 2024
January 2025

Photo gallery for Mercure Valenciennes Centre

Serves breakfast and dinner
Gift shop
Designer store
Privilege, Standard Room, 1 Double Bed with Sofa bed | Premium bedding, pillowtop beds, minibar, in-room safe
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Breakfast available
  • Pet friendly
  • Room service

Explore the area

Map
5 Rue Du Saint Cordon, Valenciennes, Nord, 59300
  • Valenciennes Town Hall
    4 min walk
  • Parc de la Rhônelle
    6 min walk
  • Musée des Beaux-Arts
    7 min walk
  • Lille (LIL-Lesquin)
    37 min drive

Room options

View all photos for Classic Room, 1 Double Bed with Sofa bed

Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Family Room, 1 Double Bed with Sofa bed

Privilege, Family Room, 1 Double Bed with Sofa bed | Premium bedding, pillowtop beds, minibar, in-room safe

Privilege, Family Room, 1 Double Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Twin Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Standard Room, 1 Double Bed with Sofa bed

Privilege, Standard Room, 1 Double Bed with Sofa bed | Premium bedding, pillowtop beds, minibar, in-room safe

Privilege, Standard Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, minibar, in-room safe

Family Room, 1 King Bed with Sofa bed

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Privilege, Comfort Room, 1 Double Bed

Privilege, Comfort Room, 1 Double Bed | Premium bedding, pillowtop beds, minibar, in-room safe

Privilege, Comfort Room, 1 Double Bed

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

Novotel Valenciennes

Pool
Pet friendly
Free WiFi
Restaurant
4.1 out of 5, Very Good, (404)
The price is $109
per night
$125 total
includes taxes & fees
Jan 6 - Jan 7
Novotel Valenciennes

About this property

Mercure Valenciennes Centre

4-star Valenciennes hotel with bar/lounge
This smoke-free hotel features a bar/lounge, a snack bar/deli, and conference space. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and express check-in are onsite. Housekeeping is not available.
Mercure Valenciennes Centre offers 87 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Change of towels and change of bedsheets can be requested.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 646 square feet (60 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and dry cleaning/laundry services.

Mercure Valenciennes Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Le Flore - This bar serves breakfast, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 18 per person
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Le Flore

Family friendly

  • Free crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • No housekeeping service
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 646 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Valenciennes Centre
Mercure Valenciennes Centre
Mercure Valenciennes Centre Hotel
Mercure Valenciennes Hotel
Mercure Valenciennes Centre Hotel
Mercure Valenciennes Centre Valenciennes
Mercure Valenciennes Centre Hotel Valenciennes

Mercure Valenciennes Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 162 out of 265 reviews" "
Rating 8 - Good. 87 out of 265 reviews" "
Rating 6 - Okay. 10 out of 265 reviews" "
Rating 4 - Poor. 5 out of 265 reviews" "
Rating 2 - Terrible. 1 out of 265 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Raoul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Vincent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Beds are MUCH TOO HARD. They feel like sleeping on the floor. Totally unacceptable.
Stayed 4 nights in Apr 2023

4/10 Poor

Richard

Business traveler
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Disappointing stay
Two things let this stay down. The first was a leaking toilet and constant sound of running water as the flush mechanism had broken and kept me up most of the night. The second I had limited time for breakfast and when I arrived many of the food dishes were empty (bacon and scrambled eggs etc.) and the wait delayed my schedule.
Stayed 2 nights in May 2022

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Flemming

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Laura

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place to come back
All good! Room service and breakfast were good :) Perfect service
Stayed 1 night in May 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

8/10 Good

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Allison

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect for business travel
The location is central and close to many restaurants. Rooms are spacious and clean.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good, and the staff helpfulness and friendliness was super! The rooms were and very clean. An overall very good experience.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a really nice stay. The front reception staff were very helpful, allowing a late-checkout and even helped provide french/english plug converters. The rooms are a nice size and organised in a very modern way. It's a long walk from the train station...perhaps 12 minutes or so...but well worth it. Thanks again for a wonderful stay.
Stayed 1 night in Feb 2019

8/10 Good

Craig, Loughborough

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel in ideal location at the centre of Valciennes. The rooms are clean and bed comfortable. The service is of a high standard. Would definitely recommend.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Very helpfull staff. Beautiful city.
Stayed 1 night in Sep 2018

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay!
The bed was very comfortable and ‘super king size’. The bedroom wall was well finished- not something I usually comment about , but if you have any interest in interiors, you’ll find a modern concrete finish with embossed designs. I love well finished concrete! So a classy hotel in a great part of town.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very friendly and helpful staff, quick check-in/check-out, clean room, spacious room, great amenities, quiet. Very happy with my stay. I would recommend it.
Stayed 1 night in Jan 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and Welcoming Staff
The familiarity of a Mecure hotel (simple, modern European design) with the warm and helpful staff at Valenciennes made this a ideal place to stay the night. The rooms are clean, simple and all you need for a comfortable nights stay. Didn’t have drink at bar or dinner but breakfast was very good with delicious buffet options. Walking distance to some good bars/restaurants too!
Stayed 1 night in Feb 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

10/10 Excellent

Lani, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel nice people
We arrive very late but the staff were amazing,very helpful and dedicated to make us feel good. The facility of the hotel were top quality.
Stayed 1 night in Jul 2017

8/10 Good

Tony

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Trip to watch Paris Roubaix
20 mins walk from the hotel in a central location with shops, restaurants and sites all nearby this hotel is in a great location. The hotel is modern so everything is well maintained and fresh looking. Our room was on the fourth floor and had a small balcony with a view of the cathedral - very nice. The room was a reasonable size and the bed was comfortable and clean. Nice big shower with just enough power. Towels are very thin and cheap feeling. Staff were curt and either unfriendly or they would just ignore us. This would be a great hotel for a business trip or city break, we were watching Paris Roubaix bike race and it fit our requirements perfectly. Not somewhere I would think of for a romantic break or family holiday though.

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel, extremely nice room with also very friendly and helpful staff. Only negative was no on sight parking but otherwise was a great hotel.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great fo a short stay
We had a very nice stay at this hotel which is in a very central location just minutes on foot to plenty of bars and restaurants. Parking was easy on the local streets but it's only free at weekends. The staff here were very friendly and helpful and the breakfast selection more than adequate. Only negative was that the air conditioning was very difficult to control so the room was rather hot at night. We did open the patio door to let in some air but it wasn't ideal due to barking dogs etc. The restaurant next door was lovely and does great food.