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Mercure Valkenburg

4.0 star property

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Photo gallery for Mercure Valkenburg

Exterior
Exterior
Reception
Reception
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
DE LEEUWHOF 10, Valkenburg aan de Geul, 6301 KZ
  • Valkenburg Christmas Market
    ‪11 min walk‬
  • Valkenburg Holland Casino
    ‪11 min walk‬
  • Valkenburg Castle
    ‪12 min walk‬
  • Maastricht (MST-Maastricht - Aachen)
    ‪19 min drive‬

Room options

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Comfort Room, 1 Double Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Valkenburg

4-star Valkenburg aan de Geul hotel with restaurant
A restaurant, a bar/lounge, and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a porter/bellhop, and multilingual staff assistance are onsite. Housekeeping is available on request.
Hotel Valkenburg by Mercure - Next to Shimano Experience Center offers 65 air-conditioned accommodations with minibars and espresso makers. 44-inch flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Valkenburg aan de Geul hotel also offers multilingual staff, a porter, and an elevator.

Hotel Valkenburg by Mercure - Next to Shimano Experience Center is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Restaurant RUW. - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 9 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant RUW.

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Electric bike charging
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 6 years of age.
  • Service fee: EUR 2.90 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.50 per person
  • Nearby parking fee: EUR 9 per day (984 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mercure Valkenburg Hotel
Hotel Valkenburg by Mercure
Mercure Valkenburg Valkenburg aan de Geul
Mercure Valkenburg Hotel Valkenburg aan de Geul
Hotel Valkenburg by Mercure Shimano Experience Center

Mercure Valkenburg Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 12 out of 48 reviews
Rating 8 - Good. 23 out of 48 reviews
Rating 6 - Okay. 8 out of 48 reviews
Rating 4 - Poor. 4 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

francisco

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joe

Stayed 1 night in Jan 2024

8/10 Good

Iain

Traveled with group
Liked: Cleanliness
The Reception staff much improved since our last visit. They were very friendly and helpful. Hotel is comfortable and in a great location. Parking continues to be a problem - there isn’t any! You need to pay and park on the street which is 5-10 minutes walk from the hotel.
Stayed 1 night in Jul 2023

2/10 Terrible

Michael

Stayed 1 night in Aug 2022

8/10 Good

Bianca

Stayed 1 night in Nov 2024

8/10 Good

valerie

Business traveler
Liked: Cleanliness, staff & service
Leuke accommodatie, rustige ligging
Stayed 1 night in Nov 2024

8/10 Good

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

cowan

Business traveler
Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Notre séjour à été agréable. Nous avons un petit regret qu'il n'y ait pas de personne parlant un peu français. Juste un jeune homme à l'accueil qui a fait l'effort de nous parler et de nous aider.
Stayed 2 nights in Sep 2024

6/10 Okay

Jaap

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Prima verblijf voor een weekendje limburg. Of het het geld waard is, valt over te twisten Inchecken duurde lang. Lange rij en 1 persoon die alle mensen moest helpen. De kamers zijn van alle gemakken voorzien echter kon het op sommige plekken wat schoner. Spinnewebben in de hoeken, kalkvlek op de vloer in de douche en zilvervisjes in de badkamer. Jammer dat er geen wasbakje bij de wc is. Ontbijt was goed. Ook hier op zondag een lange rij. Het personeel doet zijn best en is vriendelijk Ze werken hard genoeg!!! Iets met personeelstekort?
Stayed 2 nights in Jul 2024

8/10 Good

Inge

Liked: Cleanliness, staff & service, property conditions & facilities
Mooi hotel met prima ligging
Stayed 1 night in Jul 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jan

Stayed 3 nights in Jul 2024

10/10 Excellent

Nils Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Lars

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rustige omgeving in een goed onderhouden hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Anja

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Ron

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Net hotel, mooi gelegen op loopafstand van de belangrijkste winkelstraat. Lekker ruim opgezet.
Stayed 2 nights in May 2024

6/10 Okay

Carsten

Traveled with partner
Liked: Staff & service
Gute Lage, Zentrum zu Fuß schnell zu erreichen. Sehr freundliches und hilfsbereites Personal. Bequeme Betten. Fahrradfreundlich. Frühstück ist sehr Standard aber nicht mehr. Toilette und Waschraum getrennt aber dadurch fehlt definitiv ein Handwaschbecken bei der Toilette. Zimmer modern und rel. groß aber sehr dunkel. Nur ein kleines Fenster. In unserem Zimmer gab es keinen Schrank, nur offene Ablagen. Auch sonst eher spartanisch eingerichtet. Für Dienstreisen okay aber für eine Urlaubsreise eher nicht. Für ein- und ausladen kann man direkt am Hotel halten, aber kein Parkplatz direkt am Hotel. Das Auto parken kann man nur auf öffentlichen Parkplätzen für 8,- bzw. 9,- Euro pro Tag
Stayed 3 nights in Apr 2024

10/10 Excellent

J.F.

Stayed 1 night in Apr 2024

8/10 Good

Paulien

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nette kamer. Goed geïsoleerd. Fijn bed. Ruime inloop douche. Vriendelijk personeel.
Stayed 2 nights in Feb 2024

10/10 Excellent

bastiaan, Amsterdam

Liked: Cleanliness, staff & service, property conditions & facilities
Mooi nieuw hotel. Ruim opgezet Rustige ligging
Stayed 1 night in Feb 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mooi hotel in een mooie omgeving!
Prima hotel! Warme ontvangst en behulpzame mensen bij de receptie. Hotelkamer zag er prachtig uit en toonde een fijne setting, vooral met de positie van het bed in de kamer. Voor herhaling vatbaar!
Stayed 1 night in Jan 2024

4/10 Poor

Bernd

Disliked: Cleanliness, staff & service
Sauberkeit des Zimmers ließ sehr zu wünschen übrig. Garderobenhaken fehlen. Im Bad gab es auch lediglich einen Haken für Handtücher. Dusche und WC getrennt - eigentlich prima. Aber im WC sollte es dann trotzdem die Möglichkeit geben, sich die Hände zu waschen.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goede overnachting, receptie maakt foutjes
Kamers zijn prachtig met het naakte beton en industriële meubels en aankleding. Ontbijt was goed, maar niet speciaal en te druk (buffet staat niet handig uitgestald). Cocktail happy hour was leuk om iets te drinken buiten op het zonnige terras. Zowel bij inchecken als uitchecken gemerkt dat de rekening niet klopte (had op voorhand betaald, maar bedrag stond nog open volgens hun en bij uitchecken waren ze happy hour op de cocktails vergeten). Dit komt zeer amateuristisch over, gelukkig snel en correct opgelost in beide gevallen.
Stayed 1 night in Oct 2023