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Kashama Eco Resort y Spa

3.5 star property

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Photo gallery for Kashama Eco Resort y Spa

Aerial view
Suite, Mountain View | Minibar, individually decorated, individually furnished, free WiFi
Suite, Mountain View | Minibar, individually decorated, individually furnished, free WiFi
Superior Suite, 1 Queen Bed | Bathroom | Designer toiletries, towels, soap, shampoo
Standard Quadruple Room | View from room

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast included
  • Parking included

Explore the area

Map
Valle Hermoso, Santo Domingo de los Tsachilas, Valle Hermoso
  • Parque Independencia
    ‪27 min drive‬
  • Decouvrez la vraie Republique Dominicaine
    ‪27 min drive‬
  • Cascada La Sucia
    ‪46 min drive‬

Room options

View all photos for Suite, Hot Tub

Minibar, individually decorated, individually furnished, free WiFi

Suite, Hot Tub

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room | Minibar, individually decorated, individually furnished, free WiFi

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Twin Room

Minibar, individually decorated, individually furnished, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Suite

Superior Suite | Minibar, individually decorated, individually furnished, free WiFi

Superior Suite

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Hot Tub

Suite, 1 Queen Bed, Hot Tub | Minibar, individually decorated, individually furnished, free WiFi

Suite, 1 Queen Bed, Hot Tub

  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, individually decorated, individually furnished, free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Suite, 1 Queen Bed

Superior Suite, 1 Queen Bed | Minibar, individually decorated, individually furnished, free WiFi

Superior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Mountain View

Suite, Mountain View | Minibar, individually decorated, individually furnished, free WiFi

Suite, Mountain View

  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite, Mountain View

Suite, Mountain View | Minibar, individually decorated, individually furnished, free WiFi

Suite, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

About this property

Kashama Eco Resort y Spa

3.5-star Valle Hermoso hotel with lazy river
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a swim-up bar, and a lazy river are onsite.
Kashama Eco Resort y Spa offers 12 air-conditioned accommodations with minibars and complimentary bottled water. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include designer toiletries and complimentary toiletries. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a lazy river and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials and body treatments. The spa is open daily.
In addition to a full-service spa, Kashama Eco Resort y Spa features a lazy river and an outdoor pool. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a swim-up bar and a bar/lounge. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a children's pool, a sauna, and a terrace. Guests can use the outdoor pool at a partner property. Onsite uncovered self parking is complimentary.

Kashama Eco Resort y Spa is a smoke-free property.

A complimentary full breakfast is served each morning between 7:30 AM and 9:30 AM.
El Pambil - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Roca - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.
La Roca - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site

Food and drink

  • Free full breakfast available daily 7:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • A swim-up bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • El Pambil
  • La Roca
  • La Roca

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Lazy river
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Children's pool
  • Highchair
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 25 per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 25 per night
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Kashama Eco Resort y Spa Valle Hermoso
Kashama Eco Resort y Spa
Kashama Eco y Spa Valle Hermoso
Kashama Eco y Spa
Kashama Eco Y Valle Hermoso
Kashama Eco Resort y Spa Hotel
Kashama Eco Resort y Spa Valle Hermoso
Kashama Eco Resort y Spa Hotel Valle Hermoso

Kashama Eco Resort y Spa Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 2 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 1 out of 5 reviews

7.4/10

Cleanliness

4.6/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Stayed 1 night in May 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service
We cancel at the property, very unprofessional, rude and deshonest front desk agent !
Stayed 1 night in Jun 2021

6/10 Okay

Santiago

Traveled with family
Disliked: Staff & service, property conditions & facilities
Experiencia fallida
El lugar es espectacular, al estar frente a un río y con las comodidades del hotel son una buena combinación, PERO el servicio terrible, para servir un desayuno continental más de una hora, para responder a algún requerimiento con una desobligación...
Stayed 1 night in Feb 2020

6/10 Okay

EDUARDO

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019