Along with concierge services, this smoke-free hotel has laundry facilities and tour/ticket assistance. WiFi in public areas is free. Other amenities include a communal living room and multilingual staff assistance. Weekly housekeeping is available.
Hotel Casa Esmeralda offers 20 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. 42-inch Smart televisions come with cable channels.
Bathrooms include showers. This Valparaiso hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided weekly.
Hotel Casa Esmeralda features multilingual staff, tour/ticket assistance, and concierge services. Public areas are equipped with complimentary wireless Internet access. This Valparaiso hotel also offers laundry facilities, a communal living room, and an elevator.
Hotel Casa Esmeralda is a smoke-free property.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Family friendly
In-room crib
Laundry facilities
Conveniences
Laundry facilities
Limited-hour front desk
Guest services
Concierge services
Housekeeping (weekly)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (43 inch wide door)
Hardwood flooring in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
More
Communal living room
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Free crib
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
42-inch smart TV with cable channels
Food and drink
Cookware, dishware, and utensils
Oven
More
Desk
Heating
Iron/ironing board
Laptop workspace
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
The front desk is open daily from 9:00 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
No pets and no service animals are allowed at this property
Property is also known as
Hotel Casa Esmeralda Hotel
Hotel Casa Esmeralda Valparaiso
Hotel Casa Esmeralda Hotel Valparaiso
Hotel Casa Esmeralda Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This is a great value and a good lodging option if you have to be in Valparaiso. The hotel is clean and very organized inside, and the staff is very friendly and professional.
The surrounding area was a little scary for my wife and I. This hotel is in the middle of the busy Valparaiso business and port activities.
Be alert for opportunists overall. Upon arrival we suffered a "blown tire", where a pedestrian approached our car at a stop light and punctured one of our tires with a specialized instrument. I felt there was something wrong, so I was careful and didn't stop. I kept going and did not stop until I arrived at the hotel, a safe place.
Everything was great, well decorated, super clean and comfortable.
I just didn't like much the surrands. Had to park the car a few blocks away and I didn't feel safe to walk there in the evening.
Beautiful hotel. Great location. Mix-up with payment meant I got a cash refund and not a credit card credit. Annoying. Otherwise, everything was perfect.
Ein sehr schönes renoviertes Hotel im historischen Viertel.
Siegfried
Stayed 2 nights in Dec 2024
6/10 Okay
Francisco
Dec 22, 2024
Liked: Cleanliness, staff & service, room comfort
Estabelecimento sem placa de identificação
Localização no centro, local que pode trazer riscos ao turista após o entardecer.
Não havia identificação da propriedade por meio de placa/letreiro, o que trouxe muitos incovenientes na sua localização. Tivemos de perguntar a várias pessoas onde estava o estabelecimento.
A atendimento prestou informação errada para o acesso ao certo (parte alta da cidade onde estão as atrações), afirmando que o funicular estava funcionando, o que não era verdade.
As instalações do quarto são novas e de boa qualidade.