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Crystall Hotel

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Exterior
LCD TV
LCD TV
Basic Double Room | Egyptian cotton sheets, premium bedding, down comforters
Family Room | Egyptian cotton sheets, premium bedding, down comforters

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast included
  • Spa
  • Room service
  • Air conditioning
  • Housekeeping

Explore the area

Map
Serefiye Mah Milli Egemenlik Cad, Ordu Cikmaz Sok No 9, Van, Ipekyolu
  • Van Great Mosque
    ‪6 min walk‬
  • Van AVM
    ‪13 min walk‬
  • Lake Van
    ‪4 min drive‬
  • Van (VAN-Ferit Melen)
    ‪19 min drive‬

Room options

View all photos for Luxury Suite

Luxury Suite | Egyptian cotton sheets, premium bedding, down comforters

Luxury Suite

  • City view
  • Sleeps 6
  • 3 Double Beds

View all photos for Comfort Room

Comfort Room | Egyptian cotton sheets, premium bedding, down comforters

Comfort Room

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Business Room

Business Room | Egyptian cotton sheets, premium bedding, down comforters

Business Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Basic Suite

Basic Suite | Egyptian cotton sheets, premium bedding, down comforters

Basic Suite

  • Sleeps 6
  • 3 Double Beds

View all photos for Comfort Room, Multiple Beds

Comfort Room, Multiple Beds | Egyptian cotton sheets, premium bedding, down comforters

Comfort Room, Multiple Beds

  • City view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Egyptian cotton sheets, premium bedding, down comforters

Executive Suite

  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Family Room

Family Room | Egyptian cotton sheets, premium bedding, down comforters

Family Room

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Economy Twin Room

Economy Twin Room | Egyptian cotton sheets, premium bedding, down comforters

Economy Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Room

Egyptian cotton sheets, premium bedding, down comforters

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Basic Double Room | Egyptian cotton sheets, premium bedding, down comforters

Basic Double Room

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About this property

Crystall Hotel

Hotel in İpekyolu
This hotel features a full-service spa, a restaurant, and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a sauna, a rooftop terrace, and 24-hour room service.
Crystall Hotel offers 20 accommodations with minibars (stocked with some free items) and complimentary bottled water. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with satellite channels. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and Turkish bath/hammam. The spa is open daily.
Crystall Hotel features a full-service spa and a sauna. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and complimentary newspapers in the lobby. Complimentary uncovered self parking and uncovered valet parking are available on site.

Crystall Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Crystall Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, Arabic, Azerbaijani, Bulgarian, Czech, Danish, English, Farsi, French, German, Italian, Japanese, Korean, Portuguese, Romanian, Russian, Serbian, Spanish, Swedish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • 2 bars/lounges
  • A restaurant

Things to do

  • Full-service spa
  • Sauna

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In a national park
  • Rooftop terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • Elevator

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed during February and October.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TRY 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: TRY 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Clothing is optional at this property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Crystall Hotel Van
Crystall Hotel Van
Crystall Hotel Hotel
Crystall Hotel Hotel Van

Crystall Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 7 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 3 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

6/10 Okay

saman

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Silvana

Liked: Staff & service, property conditions & facilities, room comfort
The staff at this hotel is impeccable, always attentive and willing to help. Our experience was incredible, we would stay again and recommend it!
Stayed 4 nights in Oct 2020

8/10 Good

Ümit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Fena degil

Fena degil
Stayed 1 night in Feb 2020

10/10 Excellent

Serhat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Shih Chen

Disliked: Property conditions & facilities

Wrong location indicated on Google Maps

GPS leads us to wrong destination. The GPS information needs update. When checking in,the staff was not aware of our reservation. They had to give us rooms in a rush which I suspected lead to some bad room quality. And the counter was hardly capable of talking in any bit of english. (The lady when we checked out was OK to talking in English.)
Stayed 2 nights in May 2019

10/10 Excellent

pj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Çok konforlu ve temiz otel

3 gece kaldık. Otelin konukseverliğinden ve ilgisinden çok memnun kaldık. Çok temiz pırıl pırıl bir otel. Odaları da gayet iyiydi. Kahvaltısını da oldukça başarılı bulduk. Resepsiyondaki arkadaşlar ve yemek katındaki çalışan arkadaşlar bizi çok rahat ettirdiler. Gönül ferahlığıyla tavsiye ederim. Van seyahatimde yine bu otelde konaklayacağımı söylemek isterim.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

Konaklama

Haritada gösterilen konum otelin konumu değil. Otopark var diye görünüyor ancak kaldırıma çıkartmak zorunda kalıyorsunuz aracınızı. Yani otopark yok. Çalışanlar güler yüzlü kendilerine teşekkür ediyorum.
Stayed 1 night in Apr 2019

10/10 Excellent

AHMET SEFA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Seyhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Anna Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb stay in Van

Probably, in my opinion, the best hotel in Van. Brand new hotel close to the city center, nice design and all details. Friendly and helpful staff. Breakfast in the 6th floor with views of the city and the mountains on the back, the selection of local cheeses touched me. I just stayed one night, but sure I will repeat if I have the chance.
Stayed 1 night in Jan 2019

10/10 Excellent

Kadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yeni bir otel

Yeni bir otel. Amatör ruhla en iyi hizmeti vermeye çalışıyorlar. Odanın çelik kapılı olması ilginç.
Stayed 1 night in Oct 2018