DoubleTree by Hilton Hotel Vancouver

4.0 star property

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Premium bedding, down comforters, pillowtop beds, in-room safe
Game room
Daily buffet breakfast (USD 12.95 per person)
Suite, 1 Bedroom | Living area | 39-inch LCD TV with cable channels, TV, iPod dock
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast available
  • Bar
  • Room service
$142
includes taxes & fees
Sep 18 - Sep 19

Explore the area

View in a map
12712 SE 2nd Cir, Vancouver, WA, 98684
  • Peacehealth Southwest Medical Center
    ‪4 min drive‬
  • Vancouver Mall
    ‪5 min drive‬
  • Cascade Station
    ‪7 min drive‬
  • Portland, OR (PDX-Portland Intl.)
    ‪11 min drive‬

Room options

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(30 reviews)
  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Mobility & Hearing)

  • 365 sq ft
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds

Room, Multiple Beds, Non Smoking

  • 365 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About this property

DoubleTree by Hilton Hotel Vancouver

4-star Vancouver hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Hotel Vancouver offers 98 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down comforters and premium bedding. 39-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Vancouver hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, DoubleTree by Hilton Hotel Vancouver provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 2400 square feet (223 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

DoubleTree by Hilton Hotel Vancouver has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Press Northwest - This buffet restaurant specializes in American cuisine and serves breakfast only.
Press Northwest Bar - This bar specializes in pizza. Open select days.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Press Northwest
  • Press Northwest Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 2,400 square feet of conference space
  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from February 13 2023 to November 1 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Elevator
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 6.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 5:00 AM to midnight
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Phoenix Inn Suites Hotel Vancouver
Phoenix Inn Suites Vancouver
Phoenix Hotel Vancouver
Phoenix Inn - Vancouver Hotel Vancouver
DoubleTree Hilton Hotel Vancouver
DoubleTree Hilton Vancouver
Doubletree By Hilton Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel
DoubleTree by Hilton Hotel Vancouver Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel Vancouver

DoubleTree by Hilton Hotel Vancouver Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 395 out of 1003 reviews
Rating 8 - Good. 270 out of 1003 reviews
Rating 6 - Okay. 146 out of 1003 reviews
Rating 4 - Poor. 105 out of 1003 reviews
Rating 2 - Terrible. 87 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Stayed 1 night in Jun 2025

10/10 Excellent

Seidah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is super convenient for short stays near PDX airport. The rooms and facilities are very clean and well kept. During my stay there was renovation in progress (elevator was out) however it was easy to get a room on the 1st floor and avoid stairs. Hot tub was phenomenal and great to relax in after traveling! I had a few deliveries to the front desk (birthday gifts) and the staff put them into the room as a surprise for my sister. I really appreciated their help!
Stayed 1 night in Jun 2025

4/10 Poor

Michael

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property is under renovation which I knew there was no chairs or couches in my room but the TV was broken and our toilet and neighbors toilet both got clogged, the room smelt like wet dog and I had several questions throughout my booking and stay that the front desk would just say they didn’t know or weren’t helpful…ie how much is breakfast? Don’t know (and wouldn’t figure it) can I check in early? Probably not you just have to show up and ask…which was fine except they were snotty and annoyed. Called about broken TV…nothing I can do about it. Then someone came and asked if we were hooking up video game consoles to it (kind of blaming us it wasn’t working) which we weren’t and didn’t have any thing like it with us. Just literally trying to get TV or movie options. Anyways that’s about all he did then said nothing I can do. I was just surprised when it was already under renovation/new management/elevators not working, etc that they weren’t going out of their way to help us.
Stayed 1 night in May 2025

4/10 Poor

Heydi

Business traveler, Traveled with pets, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not well maintained dirty room dusty and no elevator working properly. Will not recommend
Stayed 2 nights in May 2025

4/10 Poor

Danilynn

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Unfortunately, our room had elite coming from the window. We understand that they are going through renovations however that was not pleasant.
Stayed 1 night in May 2025

4/10 Poor

Camron

Stayed 3 nights in May 2025

4/10 Poor

Norma

Traveled with family
Disliked: Amenities, property conditions & facilities
The hotel was being renovated which wasn’t a big deal but the couch wasn’t in our room due to the remodel so we asked a housekeeper that was there if they had a fold out mattress we could use, she said she would put it in our room since we were leaving to go somewhere. The bed never came so late that evening we asked the front desk which in so many words they said no. So my son slept on the carpet luckily we had some extra blankets in our car
Stayed 1 night in May 2025

2/10 Terrible

Christian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really and hotel no elevator n we had a stroller smells so much like paint terrible
Stayed 3 nights in May 2025

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Maksym

Stayed 1 night in Apr 2025

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hazardous for staying while in renovation conditio

The front desk told us after she had check us in that they is a renovation going on and that the elevator was not working so we have to take the stairs. Ok we walk up the stairs to find pail of paints, plastic covering on the floor and some doors leaning against the walls towards our room. It smells filthy and terrible that i just walk back down to cancell the reservation and was told i cannot cancell since we already checkin. You must explain to your customer how the situation is before checking in and give us the options to check if we are ok or not with the condition. Thus is nit acceptable for a health wise condtion so please do something with your policy and i expect a refund back.
Stayed 1 night in May 2025

6/10 Okay

Verna, Prosser

Traveled with family
Disliked: Amenities
Did not like that there was only 1 chair in the living room of this suite.
Stayed 1 night in Apr 2025

2/10 Terrible

Kreshnik

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was under construction. The staff would not let me add my membership to earn points.
Stayed 4 nights in Apr 2025

2/10 Terrible

Keisha

Traveled with family and small children, Traveled with family
Staff was great. I had a broken TV and they fixed it right away. They handled the issues with the construction well with guests
Stayed 2 nights in Apr 2025

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Francisco

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Stayed 1 night in Mar 2025

2/10 Terrible

L Wes

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this property

We booked at this DoubleTree without looking at the reviews based on all past positive experience with DoubleTree. This is by far the most disgusting hotel property we've ever booked at. We requested a refund on our reservation directly with the hotel and with hotels.com but were denied. The room had a foul smell and was not clean. The elevator was out of order, and an employee was smoking less than 10 feet from our vehicle upon check in and a number of homeless people were in the parking lot. We did not stay at the hotel. I am amazed that hotels.com and the DoubleTree would allow this property to represent their brands.
Stayed 2 nights in Mar 2025

10/10 Excellent

karli

Stayed 1 night in Jan 2025

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 1 night in Feb 2025

2/10 Terrible

kyle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was informed at check in the property was under construction , the elevator was out of order and the furniture in the room has been removed due to the remodel. I am physically unable to climb stairs, need a desk, and went and stayed at another hilton property. Dont bother staying at this location
Stayed 2 nights in Feb 2025

2/10 Terrible

Kat

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Kat

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book here, awful experience..

The hotel manager was extremely rude when we walked in to check in, she was not willing to try to be friendly at all even though we had five rooms there... the hotel was under renovation (which was not mentioned on hotels.com or the double tree website.) and the fire alarm went off at 5 AM then again at 5:20 AM, then again at 5:45 AM, everyone was forced to evacuate the hotel. Over all this was a miserable place to be for a few nights..
Stayed 1 night in Feb 2025

6/10 Okay

Cameron

Business traveler
Liked: Staff & service, room comfort

Business Trip

Only reason I gave it a few 3-stars is they are under renovation and the elevator was broken the day I stayed. Otherwise a decent hotel for business travellers
Stayed 1 night in Jan 2025