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DoubleTree by Hilton Hotel Vancouver

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Vancouver

Premium bedding, down comforters, pillowtop beds, in-room safe
Suite, 1 Bedroom | Living area | 39-inch LCD TV with cable channels, TV, iPod dock
Game room
Reception
Daily buffet breakfast (USD 12.95 per person)

Popular amenities

  • Hot Tub
  • Breakfast available
  • Bar
  • Room service

Explore the area

Map
12712 SE 2nd Cir, Vancouver, WA, 98684
  • Peacehealth Southwest Medical Center
    ‪4 min drive‬
  • Vancouver Mall
    ‪5 min drive‬
  • Cascade Station
    ‪7 min drive‬
  • Portland, OR (PDX-Portland Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking

  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 39-inch LCD TV with cable channels, TV, iPod dock

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Living area | 39-inch LCD TV with cable channels, TV, iPod dock

Room, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(29 reviews)
  • 365 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing)

Room, 1 Queen Bed, Accessible (Mobility & Hearing) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Accessible (Mobility & Hearing)

  • 365 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 365 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

Room, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, Multiple Beds, Non Smoking

  • 365 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

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About this property

DoubleTree by Hilton Hotel Vancouver

4-star Vancouver hotel with restaurant
An indoor pool, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
DoubleTree by Hilton Hotel Vancouver offers 98 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down comforters and premium bedding. 39-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Vancouver hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, DoubleTree by Hilton Hotel Vancouver provides a hot tub and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 2400 square feet (223 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. A roundtrip airport shuttle is complimentary to guests (available on request). Complimentary self parking is available on site.

DoubleTree by Hilton Hotel Vancouver has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Press Northwest - This buffet restaurant specializes in American cuisine and serves breakfast only.
Press Northwest Bar - This bar specializes in pizza. Open select days.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Press Northwest
  • Press Northwest Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 2,400 square feet of conference space
  • 24-hour business center

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with premium cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from February 13 2023 to November 1 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Business center
  • Elevator
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 6.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 5:00 AM to midnight
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Phoenix Inn Suites Hotel Vancouver
Phoenix Inn Suites Vancouver
Phoenix Hotel Vancouver
Phoenix Inn - Vancouver Hotel Vancouver
DoubleTree Hilton Hotel Vancouver
DoubleTree Hilton Vancouver
Doubletree By Hilton Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel
DoubleTree by Hilton Hotel Vancouver Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel Vancouver

DoubleTree by Hilton Hotel Vancouver Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 398 out of 1006 reviews
Rating 8 - Good. 275 out of 1006 reviews
Rating 6 - Okay. 144 out of 1006 reviews
Rating 4 - Poor. 104 out of 1006 reviews
Rating 2 - Terrible. 85 out of 1006 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kreshnik

Disliked: Cleanliness, staff & service, property conditions & facilities
Property was under construction. The staff would not let me add my membership to earn points.
Stayed 4 nights in Apr 2025

2/10 Terrible

Keisha

Traveled with family and small children, Traveled with family
Staff was great. I had a broken TV and they fixed it right away. They handled the issues with the construction well with guests
Stayed 2 nights in Apr 2025

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Francisco

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Brandon

Stayed 1 night in Mar 2025

2/10 Terrible

L Wes

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this property

We booked at this DoubleTree without looking at the reviews based on all past positive experience with DoubleTree. This is by far the most disgusting hotel property we've ever booked at. We requested a refund on our reservation directly with the hotel and with hotels.com but were denied. The room had a foul smell and was not clean. The elevator was out of order, and an employee was smoking less than 10 feet from our vehicle upon check in and a number of homeless people were in the parking lot. We did not stay at the hotel. I am amazed that hotels.com and the DoubleTree would allow this property to represent their brands.
Stayed 2 nights in Mar 2025

10/10 Excellent

karli

Stayed 1 night in Jan 2025

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Stayed 1 night in Feb 2025

2/10 Terrible

kyle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was informed at check in the property was under construction , the elevator was out of order and the furniture in the room has been removed due to the remodel. I am physically unable to climb stairs, need a desk, and went and stayed at another hilton property. Dont bother staying at this location
Stayed 2 nights in Feb 2025

2/10 Terrible

Kat

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Kat

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book here, awful experience..

The hotel manager was extremely rude when we walked in to check in, she was not willing to try to be friendly at all even though we had five rooms there... the hotel was under renovation (which was not mentioned on hotels.com or the double tree website.) and the fire alarm went off at 5 AM then again at 5:20 AM, then again at 5:45 AM, everyone was forced to evacuate the hotel. Over all this was a miserable place to be for a few nights..
Stayed 1 night in Feb 2025

6/10 Okay

Cameron

Business traveler
Liked: Staff & service, room comfort

Business Trip

Only reason I gave it a few 3-stars is they are under renovation and the elevator was broken the day I stayed. Otherwise a decent hotel for business travellers
Stayed 1 night in Jan 2025

6/10 Okay

Jannette

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Arrived early and staff was great at getting us checked in. Room was spacious beds clean and comfortable. The bathroom on the other hand was very disappointing. The shower was dirty, hairs from previous guest on the wall and grime on the glass doors and tile edge. Ceilings are peeling and walls dirty. Over all not the Hilton experience we are used to.
Stayed 1 night in Jan 2025

10/10 Excellent

Vineet

Stayed 1 night in Dec 2024

4/10 Poor

Dominic Paul

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Truly disappointed with this hotel! The hotel is in complete disarray with total lack of upkeep. The hotel elevator, in a three-story hotel, hasn't been operable for MONTHS so we accepted a first-floor room. The couches were apparently disinfected with bleach during the pandemic (years ago!) so the pleather exterior is peeling away. It looks like it should be in a landfill rather than a hotel room. The front desk staff offered to cover it with a bed sheet if it bothered us; we just avoided sitting on it altogether. The bed linens had the dried remnants of blood on the duvet. The curtains were tattered with the hems unraveled and a watermark nearly a full foot above the floor leading me to believe there was a flood at some point and it wicked up the water. The wallpaper was peeling near the vanity. The vanity sink fixtures were not properly secured and were loose, not to mention the fact that the hot and cold supply lines were reversed leading us to initially believe that there was no hot water at the sink. Our room was near the linen washing area on the first floor which they left the service door open the entire time we were there for two days. In addition, there was a fan blowing to dry the floor in front of the leaking icemaker rather than fixing the leak itself. I made the front desk staff aware of these issues; they appeared to be attentive, but ultimately tone deaf, them stating the renovations were "clearly stated online" which they are NOT. We will NOT be returning!
Stayed 2 nights in Dec 2024

8/10 Good

Gloria

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Md Bahlul, Redmond

Stayed 1 night in Dec 2024

6/10 Okay

Donovan

Stayed 1 night in Dec 2024

10/10 Excellent

Logan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An enjoyable place to stay

I’ve stayed here several times and it’s always been a great place to stay with very reasonable rates. They are pet friendly and the parking is great. The hotel bar is inviting and the staff for both the hotel and the bar are incredibly friendly and accommodating.
Stayed 1 night in Dec 2024

10/10 Excellent

Bruce

Stayed 1 night in Nov 2024

8/10 Good

Qing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Dec 2024

10/10 Excellent

Otitodilichukwu

Liked: Cleanliness, staff & service, property conditions & facilities
Very neat.
Stayed 2 nights in Dec 2024

8/10 Good

Marvyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024