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Sanctuary Nam Ngum Beach Resort

3.0 star property

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Photo gallery for Sanctuary Nam Ngum Beach Resort

Property grounds
Outdoor pool
Exterior
Deluxe Bungalow, 1 Bedroom, Pool View | Premium bedding, minibar, in-room safe, rollaway beds
Breakfast, lunch, dinner served; local cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
13 North Road, Ban Tha Heua, Vang Vieng
  • Nam Ngum Reservoir
    ‪13 min walk‬
  • Tham Phu Kham
    ‪22 min drive‬
  • Blue Lagoon
    ‪42 min drive‬

Room options

View all photos for Superior Bungalow

Superior Bungalow | Lake view

Superior Bungalow

  • 409 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Bungalow, 1 Bedroom, Pool View

Deluxe Bungalow, 1 Bedroom, Pool View | Premium bedding, minibar, in-room safe, rollaway beds

Deluxe Bungalow, 1 Bedroom, Pool View

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Luxury Bungalow

Luxury Bungalow | Premium bedding, minibar, in-room safe, rollaway beds

Luxury Bungalow

  • 516 sq ft
  • Lake view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms | Premium bedding, minibar, in-room safe, rollaway beds

Family Room, 2 Bedrooms

  • 1249 sq ft
  • City view
  • Sleeps 4
  • 4 Twin Beds OR 2 Queen Beds

View all photos for Deluxe Bungalow, 1 Bedroom, Beach View

Premium bedding, minibar, in-room safe, rollaway beds

Deluxe Bungalow, 1 Bedroom, Beach View

  • 419 sq ft
  • Beach view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Sanctuary Nam Ngum Beach Resort

3-star Vang Vieng hotel with private balconies
At Sanctuary Nam Ngum Beach Resort, relax by an outdoor pool or hit the beach where you can enjoy motor boating.
Sanctuary Nam Ngum Beach Resort offers 23 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Vang Vieng hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include Thai massages and massages.
Sanctuary Nam Ngum Beach Resort features an outdoor pool and complimentary bicycles. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 646 square feet (60 square meters) include conference space. This beach hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary self parking is available on site.

Sanctuary Nam Ngum Beach Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Onsite venue - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Lao

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Archery
  • Billiards/pool table
  • Free bicycle rentals
  • Motor boating
  • Mountain biking
  • Outdoor pool
  • Personal motorized watercraft

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • On the beach
  • Picnic area
  • Terrace

Spa

  • Thai massages
  • Treatment room

Accessibility

  • No elevator

More

  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 15 for children
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sanctuary Nam Ngum Beach Resort Vang Vieng
Sanctuary Nam Ngum Beach Vang Vieng
Sanctuary Nam Ngum Beach
Sanctuary Nam Ngum Vang Vieng
Sanctuary Nam Ngum Beach Resort Hotel
Sanctuary Nam Ngum Beach Resort Vang Vieng
Sanctuary Nam Ngum Beach Resort Hotel Vang Vieng

Sanctuary Nam Ngum Beach Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 15 out of 28 reviews
Rating 8 - Good. 6 out of 28 reviews
Rating 6 - Okay. 2 out of 28 reviews
Rating 4 - Poor. 3 out of 28 reviews
Rating 2 - Terrible. 2 out of 28 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Choua

Stayed 1 night in May 2024

10/10 Excellent

Edward, Arlington

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

TATJANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Apr 2024

10/10 Excellent

Rhiannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for two nights and wish we’d had a third! We were so glad we picked to stay here - the setting is beautiful and it was great to get a better feel of the countryside of Laos rather than just the cities. Perfect place to chill. If your main reason for going to the area is to do activities in vang vieng I would stay in the city itself as it is quite a long taxi drive (about 40 mins) but if you want a relax and occasional activity in Vang Vieng then this is perfect. Staff were all lovely, in particular the operations manager was so helpful and sorted any issues we had straight away. Good massage and food was good and reasonably priced for a hotel. We rented a kayak (not expensive) on the lake which was also really nice to do. Maybe wear a flip flop for arrival if it’s just been rainy season!

10/10 Excellent

Jenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special ****
Special spot. We changed our plans and left Vientiane a day early, got a rental pick up truck and drove to Nam Ngum lake. Best. Decision. Ever. The area is gorgeous and natural. The hotel is beautiful. The rooms are individual bungalows with private porches. We were on honeymoon and the management went out of their way to help us celebrate by giving us a complementary drink and a room upgrade. The view from the rooms is extraordinary -especially at sunset. The restaurant was very good. Floating swimming pool was really awesome. Do yourself the favor and book for a few nights at the Sanctuary, we wished we could have stayed longer!
Stayed 1 night in Feb 2019

4/10 Poor

C

Disliked: Property conditions & facilities
Hotel is quite far from vang vieng and requires a hotel shuttle for transport to the city. Breakfast was not good. The room is on the small side and there are bugs and insects. Staff had limited english
Stayed 3 nights in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Will return
Likely the best place to stay in the area and would stay again. Only critique was smell in the bathroom/shower room. If the fans were off there was a residual smell from the sceptic tank. Not much they could do about it though and with the fans on it was manageable. The room was clean, staff was very pleasant and helpful and we plan to return.
Stayed 3 nights in Mar 2018

10/10 Excellent

jossie, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is super friendly and beautiful hotel
The staff was very helpful and friendly all the time ! The hotel is around 20min from the city center by car but the hotel has free shuttle twice a day . The rooms are very clean and big. There are many activities to do : kayak, boats, swimming pool in the river, etc. The hotel also helps you to book the best tours and transport to everything . The food is also nice at the hotel (fried fish with traditional sauce is the best) and if you prefer “regular” food there are good hamburgers and nuggets. In general it was an excellent experience !
Stayed 3 nights in Feb 2018

6/10 Okay

kevin, nyc

Disliked: Property conditions & facilities
isolation more than sanctuary (potential not met)
I think there is a lot of potential in this resort, but it hasn’t met it. It seems like the bare bone of what it can be. Currently it’s less of a sanctuary and more of an isolation with not much to do. If you are looking for just a clean bed with a nice view, then this is the place for you. For others, it might be better to find something closer to town. drive to main town area is 30 minutes (which is manageable) but the hotel OVERCHARGES for the ride back and forth. Wifi is very weak throughout the resort other than the lobby. First room they put me in had no wifi signal at all. Positives: great view. Clean bed.
Stayed 1 night in Dec 2017

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not much to do around the resort. The pool was too cold to swim in. The rooms were nice but definitely need to put in shelving so that all your luggage is not all over the floor
Stayed 3 nights in Dec 2017

2/10 Terrible

LifeTraveller, Seattle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel reservation I decided to cancel
Before I even begin my review, I wanted to point out that my previous review was removed along with any other recent reviews of this hotel, thus you only see 2 reviews and 5.0 rating. :o) Despite what you may see in photos, you may realize otherwise when you visit this hotel property. It was not good enough for my stay. It was not clean enough and too far away from town. If you wanted to eat or massage elsewhere, you would have to drive into town for 30-40 minutes on poor road condition. I travel quite often and I would rate this hotel 2.5, 3 at the most. After visiting the hotel, I've contacted Expedia to cancel my reservation, but the hotel refused based on its policy. As a VIP member, I never had any problem cancelling my reservation, but the general manager of this hotel was more focused on following its policy, rather than wanting to find out the reason for my cancellation and how he can accommodate to provide very best customer service. Good hotel with good management is always interested in how to best serve its customers' needs to provide a memorable stay and I did not see that here. There are far better hotels in town if you want to experience VangVieng.
Stayed 1 night in Oct 2017

4/10 Poor

LifeTraveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel reservation I decided to cancel
Despite what you may see in photos, you may realize otherwise when you visit this hotel property. It was not good enough for my stay. It was not clean enough and too far away from town. If you felt like you wanted to eat or massage other than what the hotel provides, you would have to drive into town. I travel quite often and I would rate this hotel 2.5, 3 at the most. After visiting the hotel, I've contacted Expedia to cancel my reservation, but the hotel refused based its policy. As a VIP member, I never had any problem cancelling my reservation, but the general manager of this hotel was more focused on following its policy, rather than wanting to find out the reason for my cancellation and how he can accommodate to provide very best customer service. Good hotel with good management is always interested in how to best serve its customers' needs to provide a memorable stay and I did not see that here. There are far better hotels in town if you want to experience VangVieng.
Stayed 1 night in Oct 2017

10/10 Excellent

sa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
The resort is far from vang vieng city center about 25 kilometers. It means this is a good place for relaxation. The view is very beautifull and the resort located between lakes. Room decoration is very nice and u can see the river when u sleeping on the bed from your room, good smell is everywhere, even toilet. There is a very good resturant with delicies meals and perfect breakfast. rasturant has been managed by a belgium young cheff, my wife and I want to thank the cheff. You can find some activities like jeteski, kayaking,atc. More over, there is a swiming pool that sorunded by lake, this pool is not very big but the view is very nice.we enjoyed a lot from our stay in this resort and I think this resort is one of the best in vang vieng. If we come back to vang vieng in future, certainly we stay in this hotel again. Thank you very much from the kind and friendly staff.
Stayed 1 night in Jul 2017

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

10/10 Excellent

Lucie, from Quebec City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful design villas waterfront
Extraordinary stay : full equiped design boutique villas with views on the lake. kayak on the site for a very low rental rate. Fancy pool and helful staff. They do their best to accomodate you in this remote location away from all the noise from the Vang Vieng loud crew. 15 km away from it all. La paix et la tranquilité.

8/10 Good

Nicolas

Traveled with family
Liked: Cleanliness
Un peu déçu
Bon séjour mais pas aussi bien que nous l’espérions accès en voiture délicat route non bitumée peu d’indications la propriété est bien entretenue mais semble un peu à l’abandon c’est dommage le tarif à la nuitée est très cher
Stayed 1 night in Feb 2024

10/10 Excellent

jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les seules critiques pouvant être émises ont trait au vieillissement relatif de certaines installations du site, et entre autre d un jaccuzi un peu fatigué. Toutefois sachons raison garder, et il faut signaler plein de choses très positives. Les activités proposées, l organisation parfaite, la gentillesse et disponibilité de tous, une terrasse fantastique, et resto sympa. Aucun regret de ces 3 nuitées que nous conseillons vivement, juste assez loin de la déjantée, bruyante et alcoolisée Vang vieng. c était décidément le bon choix. Merci particulier à Mélissa pour l organisation préalable, et au manager Alexandre, disponible, ouvert, professionnel et sympa. Merci enfin à Théo pour sa ballade sur le lac avec un lieu de baignade juste magique. Découvrez enfin les environs, et cet étonnant sanctuaire pour animaux juste derrière le parking. Prenez un jet ski et éclatez vous sur ce lac plein de charmes. Vous avez rendu ce séjour magnifique.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Property conditions & facilities
値段の割に全てのクオリティが低い。周辺の環境と全くあってない
Stayed 4 nights in Mar 2019

8/10 Good

Kwom

일단 방비엥에서 너무 멀다 나가려면 사십분은 걸리고~ 택시비가 많이 든다. 무료 셔틀이 있지만 정해진 시간에만 이용가능하고 또 시간이 너무 애매하다..... 어쨌거나 결국 택시를 부르게 될 수 밖에 없다... 그래도 호수가 잔잔하니 평화롭고 예쁘다. 제트스키 진짜 재밌고 추천한다~
Stayed 2 nights in Jul 2018

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calme reposant personnel sympa
Un peu compliqué pour arrivé,par La faute du chauffeur de bus,le gérant avait pourtant donner toutes les consignes,et à tout fait pour rattraper le coup,le reste est parfait.

10/10 Excellent

sangyoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
꼭 한번 다시가보고 싶은 리조트입니다.
위치가 방비엥에서 약 30분 떨어져있다는 점을 제외하면, 아주 좋습니다. 이만한 숙소가 라오스에 있다는 사실이 믿기지 않을 정도입니다. 특히 호수에 떠있는 수영장이 정말 압권입니다. 화장실 깨끗하고 샤워실 좋습니다. 경치 최고입니다. 아침 조식부페도 다양하지는 않지만 먹을만합니다.
Stayed 1 night in Mar 2018

8/10 Good

Marion, Stuttgart

Liked: Cleanliness, staff & service, property conditions & facilities
Superschicke neue Anlage im alten Laos
Guter Ausgangspunkt für Radtouren, Bootsfahrten oder Wanderungen. Unberührte Fischerdörfer in der Nähe sowie weitere Restaurants am See. Sehr freundliche Verwaltung und Hilfreiches Personal
Stayed 4 nights in Dec 2017

10/10 Excellent

F-Xavier, Lille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une goutte de bonheur !
Bien sûr il est très loin de Vang Vien, mais la distance est largement compensée par ce havre de paix dans un cadre exceptionnel et par son personnel super sympa ! Un grand merci à Alex, Theo et Greg (qui nous concocte une cuisine géniale !)
Stayed 3 nights in Nov 2017

2/10 Terrible

Co.ltd

그냥 저녁노을경치만
와이파이 무척안됨. 야외욕조는 더러움. 샤워물은 나왔다 안나왔다.신고하면 좀나옴. 전화가없어 불편사항은 직접 프런트로 가야함. 샤워물이 안나와 두번 도마뱀이 있어 한번 다녀옴. 경치는 좋음.
Stayed 1 night in Nov 2017