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The Elephant Crossing Hotel

3.5 star property

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December 2024
January 2025

Photo gallery for The Elephant Crossing Hotel

Deluxe Room | Premium bedding, minibar, in-room safe, desk
Front of property
Balcony view
Reception
View from property

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
Ban Viengkeo, Vang Vieng, 06000
  • Wat Si Souman
    15 min walk
  • Tham Nam
    7 min drive
  • Tham Loup & Tham Hoi
    7 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 377 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Junior Double or Twin Room, 1 Bedroom

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | View from room

Deluxe Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, Balcony

Standard Twin Room, Balcony | Terrace/patio

Standard Twin Room, Balcony

  • 237 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, Balcony, River View

Standard Double Room, Balcony, River View | Premium bedding, minibar, in-room safe, desk

Standard Double Room, Balcony, River View

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room, Mountain View, Mountainside

Deluxe Twin Room, Mountain View, Mountainside | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room, Mountain View, Mountainside

  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Junior Triple Room

  • Sleeps 4
  • 3 Large Twin Beds

Premier Double or Twin Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Queen Beds

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About this property

The Elephant Crossing Hotel

3.5-star Vang Vieng hotel with private balconies
Along with a restaurant, this hotel has a bar/lounge and a poolside bar. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities.
The Elephant Crossing Hotel offers 31 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Vang Vieng hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary. This Vang Vieng hotel also offers a library, a terrace, and barbecue grills. Complimentary self parking is available on site.

The Elephant Crossing Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Sala Phadaeng - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Lao, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Sala Phadaeng

Things to do

  • Horseback riding/rentals
  • Library

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 per person
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Elephant Crossing Hotel Vang Vieng
Elephant Crossing Hotel
Elephant Crossing Vang Vieng
Elephant Crossing
Hotel Elephant Crossing
The Elephant Crossing
The Elephant Crossing Hotel Hotel
The Elephant Crossing Hotel Vang Vieng
The Elephant Crossing Hotel Hotel Vang Vieng

The Elephant Crossing Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 20 out of 75 reviews" "
Rating 8 - Good. 25 out of 75 reviews" "
Rating 6 - Okay. 20 out of 75 reviews" "
Rating 4 - Poor. 5 out of 75 reviews" "
Rating 2 - Terrible. 5 out of 75 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rebuilding!!!
Unfortunately, I can't review this hotel. We arrived and they were rebuilding beside and in front of the hotel. There was no parking as advertised. None of this is advertised obviously. After complaining, I was sent to their sister hotel, The Silver Naga, which was very nice. It is a shame hotels do things like this and not advise people.
Stayed 3 nights in Feb 2020

2/10 Terrible

Craig

Disliked: Cleanliness, property conditions & facilities, room comfort
Recurring misinformation from hotels.com
Simply terrible. Nothing like suggested on the website. I left and stayed elsewhere!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location near all the important spots, nice and helpful staff
Stayed 2 nights in Oct 2019

6/10 Okay

Witoon

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beautiful scenery. Kind of run down building. Very friendly staff. I want to be light hearted about this hotel because staff is very nice and has a good ambiance but this is just not for me due to construction, the quality of the rooms. I only went out on the balcony once due to what looked like a flurry of misquotes rushing in (yet they didn’t bite). I don’t really like to smells; not sure if it’s natural or chemical but bathroom and stairs area is really pungent. Keep in mind no elevator; after a late night drinking I had a hard time getting to my room. I’m not sure if the construction is building related but if it is they should have spent the money on renovations in my opinion. If you are a more tolerant to run down hotels then this place is good.
Stayed 1 night in Mar 2019

6/10 Okay

Marcia

Disliked: Property conditions & facilities
Elephant Crossing
While the room had amazing views of the river, it was very small and had pretty much zero storage. The bathroom was dingy-looking and had a bit of an odour. The room only had one accessible plug (another one was by the light switch at the entrance but because of its height and location, wasn’t really usable) to plug in the kettle and personal electronics. The breakfast was decent and is served overlooking the river. We also had dinner here and it was inexpensive and good.
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Ants in the room
Stayed 2 nights in Jul 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
I stayed for three nights in room C-2, which had a balcony with an awesome view of the Nam Song River and the mountains. The room was small but sufficient for me as a solo traveler. I found the room to be clean, comfortable and quiet. The rooms probably could use a renovation and be updated, as a number of reviews for this hotel have noted, however, I found the rooms (I saw other rooms being cleaned or unoccupied with the doors open for airing) to be “rustic”. I especially liked the hardwood floors. Nice, friendly staff. Good buffet breakfast with eggs cooked to order. Great wifi in my room and at the hotel restaurant, which is located next to the river. You can walk to anywhere in town from this hotel. I would definitely stay at this hotel again.
Stayed 3 nights in May 2018

8/10 Good

Tony, California, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Elephant Crossing Hotel is in a great location on the banks of the Nam Song river. My room had a comfortable balcony that overlooked the river. The room was clean, WIFI connection strong and consistent. The daily breakfast buffet consisting of fruits, cereals, omelets and Asian cuisine was quite enjoyable and served in the dining area overlooking the river. The hotel staff was friendly and accommodating.
Stayed 3 nights in Apr 2018

2/10 Terrible

Jacek

Disliked: Staff & service
Horrible
Not sure if it was a Hotels.com glitch or mine - anyhow we booked 2 different hotels for the same night. When we showed up to check in to Elephant Crossing - they said we had a no show yesterday. Nothing they can do now. My girlfriend was sick and we asked them to try to help us, as this was an obvious error in booking. Nope. Bye bye.
Stayed 1 night in Jan 2018

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with stunning view
I loved the “Elephant Crossing” when we stayed there 6/7 years ago. It had a stunning magical feeling. Although it’s different now, it still has a wonderful view of the amazing karsts and river. Unfortunately we had heavy rain so the karsts disappeared for part of our stay. Vang Vieng has changed the excessive backpacking era has gone however in its place there is adventure tourism and a lot more development which has destroyed the calm of the area near the river. The Elephant Crossing has most amenities as well as a stunning view. Breakfast was good, WiFi in our room was flacky but ok in reception area. They don’t have a pool but you can use the pool at their sister hotel “ The Silver Naga” for a small fee. We stayed at “The Silver Naga” for one night as the “Elephant Crossing” was full up, it is more expensive and except for the pool in my view not worth the extra.
Stayed 2 nights in Dec 2017

6/10 Okay

TourLism

Disliked: Cleanliness
Stayed 1 night in Oct 2017

4/10 Poor

Mingson

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible restaurant staff & mediocre stay
Check in was swift and receptionist was polite. There were strands of long blonde hair all over the bath towels, toilet and on beds. Toilet is extremely basic and stinks. The shower was good and hot water works fine, but you can smell the drainage in there. Beds are comfortable, but had ants crawling up. AC works great. Our river view room has a nice balcony overlooking the karst mountains and river, but part of the view is blocked by the restaurant. Restaurant is absolutely terrible. After checking in we went for a drink and no one was there (despite the nice view) but it was easy to understand why. The staff are just lazy. All of them just sat on the bar stools playing with their phones or youtubing or chatting with each other. The breakfast there was also disappointing. Food was cold. When we asked for omelettes (they had an egg station), the staff did not care to move. I had to walk all the way to the reception to tell the staff that we were being ignored. A manager returned later with the chef and it turned out that is how you start them working. Stayed for one night and decided to change hotel the following day. For that price, you can easily find something better. Avoid!
Stayed 1 night in Oct 2017

6/10 Okay

Jess, Australia

Liked: Staff & service
Good location
Good location, hotel staff are nice but one in particular wasn't helpful when I was having wifi problems. No swimming pool which was disappointing, but there is an option to pay and use one down the road. Food and drinks are cheap and really good. The room was clean, bathroom could be updated. Both nights we had to ask for bug spray because there is a gap where the balcony doors meet and bugs get in.

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very beautiful and nice, well kept hotel. Bed and linen were the comfiest I've had during 3 weeks in se asia in various hotels. You can use the pool at the hotel next door(silver naga) for a small fee, they have yoga next door too. Best of both worlds as Silver naga is much more expensive to stay at. Only negative would be the wifi- it was patchy and slow

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing View of River
Absolutely stunning river view from the balcony! Restaurant has good food at reasonable prices. Breakfast was great. Cooked to order eggs, good variety of fruit, many dishes in the buffet. Staff was very helpful.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely Amazing View
The view of the river from the balcony on the upper floor rooms is absolutely amazing. You can spend hours just watching... especially the lanterns launched from the riverbank. Breakfasts are great. We really enjoyed our stay.

8/10 Good

Ray, Shanghai

Liked: Staff & service, room comfort
Nice hotel close to the river
Good location; close to the vang vien city centre. Staff were helpful and put us on a different room on a different floor where construction work was less disruptive

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Excellent view but bad service
Great view, right by the river. Restaurant location is perfect but the quality not so good, in that there were dead flies in my vegetable dish. Good thing it was for lunch and I could see them. The breakfast was good and the staff kind. The bathroom had a smell and a fan that I could not turn off. I asked twice for the management to take care of it to no avail. Hence the low score. I think the same company manages the silver naga next door which is one star higher from its looks.

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do the ballon ride in the morning.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Convenient location and the room is spacious. The staff was also patient in explaining the various activities in the town. I stayed at both Elephant Crossing and Silver Naga at Vang Vieng and felt that Elephant Crossing is a better option for accomodation

8/10 Good

Sharyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best view of the river!
This hotel had the best views. It is worth a little extra for that alone. Get river view. It is lovely with a balcony with table and chairs.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very old, terrible breakfast, no facility, good wifi speed

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Great view but that's it.
let start with the good, the view from the balcony is to die for. The staff is very friendly but not trained in hospitality, they also explain this in the brochure of the hotel, so please let them know if you think there is something lacking. The cleanliness of the room was lacking, walls dirty, bathroom needed a really good scrubbing. Got annoyed at the cleanings/hotel staff because they gathered outside of our room in the middle of the hallway, before 8am and started to socialize and woke everyone up. The key, which has a chip in it to control the lights and the aircon, stopped working couple times a day. The quick fix is to beat it against the wall, done by the staff, they can't apparently do anything else about. But not nice to wake up bathing in sweat, and start to bang the key in the wall at 4am. We were recommended to rent a bicycle from the places closes to them, up the driveway, i would not do that, not good bikes. Location is nice butvI wouldn't recommend this hotel.

10/10 Excellent

goodie808, Leeds UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amazing views.
Amazing views - make sure you ask for a river view room. Rooms are a little small but there is so much to do in the area you won't be in the room very often. Good breakfast. Recommended.