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Dwivedi Hotels Hotel Elena

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dwivedi Hotels Hotel Elena

View from property
Family Room, 3 Twin Beds | Premium bedding, iron/ironing board, rollaway beds, free WiFi
Beach
Damaru Suite | Premium bedding, iron/ironing board, rollaway beds, free WiFi
Trishul Room | Premium bedding, iron/ironing board, rollaway beds, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Laundry
  • Air conditioning
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
D21/17 Ranamahal Ghat, Bangali Tola, Varanasi, 221001
  • Dasaswamedh ghat
    2 min walk
  • Harishchandra Ghat
    10 min walk
  • Vishwanatha Temple
    10 min walk
  • Varanasi (VNS-Lal Bahadur Shastri)
    53 min drive

Room options

View all photos for Family Room, 3 Twin Beds

Family Room, 3 Twin Beds | Premium bedding, iron/ironing board, rollaway beds, free WiFi

Family Room, 3 Twin Beds

  • 226 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Saptarishi Suite

Saptarishi Suite | Premium bedding, iron/ironing board, rollaway beds, free WiFi

Saptarishi Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Nomad Room

Premium bedding, iron/ironing board, rollaway beds, free WiFi

Nomad Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Kashi Suite

Kashi Suite | Premium bedding, iron/ironing board, rollaway beds, free WiFi

Kashi Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Trishul Room

Trishul Room | Premium bedding, iron/ironing board, rollaway beds, free WiFi

Trishul Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Nomad Suite

Nomad Suite | Premium bedding, iron/ironing board, rollaway beds, free WiFi

Nomad Suite

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Milaap Suite

View from room

Milaap Suite

  • Sleeps 2
  • 1 Double Bed

View all photos for Damaru Suite

Damaru Suite | Premium bedding, iron/ironing board, rollaway beds, free WiFi

Damaru Suite

  • Sleeps 3
  • 1 Double Bed

Similar properties

Interior

Dwivedi Hotels Sri Omkar Palace

Free WiFi
Restaurant
Laundry
Room service
4.1 out of 5, Very Good, (98)
The price is $59
per night
$66 total
includes taxes & fees
Dec 12 - Dec 13
Dwivedi Hotels Sri Omkar Palace

About this property

Dwivedi Hotels Hotel Elena

3-star Varanasi hotel steps from Dasaswamedh ghat
A restaurant, a rooftop terrace, and a coffee shop/cafe are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Dwivedi Hotels Hotel Elena offers 11 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Cable television is provided.

Bathrooms include showers, slippers, and complimentary toiletries. This Varanasi hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Varanasi hotel also offers a rooftop terrace, a library, and multilingual staff.

Dwivedi Hotels Hotel Elena is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Restaurant - This restaurant specializes in international cuisine.
Late night fare is available from room service (during limited hours).

Languages

English, French, Hindi, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Spa

  • Massage

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Dryer
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 12:30 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
6 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Airport shuttle transfer per adult: INR 1000 (one-way)
  • Airport shuttle transfer per child: INR 0 (one-way), from 1 to 6 years old

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: INR 900 per vehicle (one-way)
  • Rollaway bed fee: INR 1000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

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Dwivedi Hotels Hotel Elena Reviews

Reviews

6.8
Rating 10 - Excellent. 7 out of 20 reviews" "
Rating 8 - Good. 3 out of 20 reviews" "
Rating 6 - Okay. 4 out of 20 reviews" "
Rating 4 - Poor. 2 out of 20 reviews" "
Rating 2 - Terrible. 4 out of 20 reviews" "

6.0/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jeet Vora

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting and disappointing stay! Stay away.
Worst stay ever for a pricey hotel. Booked the hotel (2 rooms) through hotel.com seeing the pictures for Trishul room which was Rs6700 a night. Upon reaching the room there was a urine stink in the passage and room. Apparently there was a sewer opening that was not closed properly and there was a crack in the lid. Booked two rooms of same category but got different category rooms. The wifi of one room was down and the management kept assuring us it will work after some time but it never did. The bathroom had mold, towels were smelling and dirty and toilet flush was not working. Another big issue was electrical plugs not working. The next day spoke to the manager/owner and he callously told yes the hotel had issues and they are trying to fix it without any conviction. We had free breakfast but didn’t feel like eating there because of bad experience of stay and didn’t want to risk our health with unhygienic food. Complained to hotels.com but they got very shallow response from them. I feel so bad because I forced my friend to book this hotel as it was looking nice.
Stayed 1 night in Mar 2024

2/10 Terrible

Dawn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrendously disappointed
We paid for the more expensive suite but were told that hotels/expedia had made a mistake. We were told we had been upgraded but the room was disgusting. Dead flies in the window sill. Doors rotten. Wires hanging out of the walls. We changed room twice none were any better. Given the price this is a total rip-off. The hotel doesn’t care because they don’t rely on repeat business. Personally I would stay further out and walk to the Ghats. The breakfast and Wi-Fi were both adequate
Stayed 1 night in Nov 2023

2/10 Terrible

Mousumi

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Horrible. Cockroach and ants in bed. Horrible zero Maintenance. Bedbugs. Ants. Only good view of Ganges.
Stayed 2 nights in Jul 2023

4/10 Poor

Quang, portland

Disliked: Staff & service
Not friendly or genuine. Felt more like just another opportunity. Once and done.
Stayed 3 nights in May 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very special place to stay. Easy to walk to and from everywhere along the ghats, and nearby marketplaces. Anywhere else easily accessible via transport which can be arranged by the helpful staff.
Stayed 5 nights in Mar 2023

2/10 Terrible

Jenna

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Would not recommend this property. Extremely dirty, found multiple bugs seconds after entering the room. Mouse hold in the room. Photos do not match what it actually looks like. Hotel staff was sleeping on the floors of the hotel. Please update your photos to reflect what the property actually looks like as it is very misleading. We left immediately to go to another hotel. Would not recommend.
Stayed 3 nights in Oct 2022

6/10 Okay

Benjamin

Liked: Staff & service
On the river/hidden in narrow alleys.
Budget hotel but in a great location with a view over the ganges. terrace restaurant overlooking river. Quite an adventure to weave through narrow alleyways to find the poorly marked hotel. Needed to ask a dozen locals where next to turn to get there.Very convenient near the top of the stairs of one of the ghars. short walk to the Aarti ceremony. don't go there if you have a lot of luggage.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is excellent as it’s right on the river. It’s a very old property that’s been renovated (heater didn’t work and shower required buckets) but worth staying there as it’s right in the heart of everything. Staff were very friendly and helpful.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. Excellent location.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is perfectly situated on the ghats and is close to all the main riverside attractions. I stayed in the Saptarishi Suite for two nights and was very happy with the room and the value I received. The room was clean, had good climate control (both fans and an ac unit that worked), good hot water (with a working shower head), good toilet, and an amazing view of the holy Ganges. The WiFi was also reliable, and they had an affordable laundry service. The restaurant was delicious as well—it had a wide selection of Indian, Chinese, and other dishes, and I ate there for breakfast and dinner each day of my stay. The best part, however, was the staff. They really went out of their way time and again to make guests comfortable. I asked for directions and information several times and they eagerly assisted. They also organized taxi drivers for me from Varanasi airport, to and from Sarnath, and to Bodh Gaya at reasonable prices. They also provided tons of free bottled water each day, which was an absolute must in the humid climate and saved me a little money. I’ve read some reviews complaining about the hotel being inaccessible by car and hard to find among the confusing riverside alleys; however, I informed them of my arrival in advance and they met me at the taxi dropoff point on the Main road, carried my luggage, and led me to the room. I don’t think you’ll find a better value with hotels along the ghats, and you definitely won’t find nicer staff!
Stayed 2 nights in Sep 2019

6/10 Okay

Gilles Lionel

Liked: Staff & service
Disliked: Cleanliness
Personnels très sympas ! Propreté a revoir ! Les serviettes et draps sont pas nettoyés correctement . Ils devraient investir dans machines a laver et sécheuses . Hôtel très bien situé .
Stayed 20 nights in Dec 2023

8/10 Good

MASASHI

Stayed 1 night in Dec 2023

10/10 Excellent

Kana

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023

4/10 Poor

dario

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
if we consider the position this is perferct: just on the Gange, with a fantastic view of the River. If we consider the hotel itself then the problems start: talking about the rooms don't get attracted by the definition of "suite" that is simply ridicolous. Not to talk about the service and the conditions of the room: at 5 pm the room was not yet cleaned and vc was leaking for the 2 days I spent there !!!! I would not repeat such experience
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
なによりもスタッフの方々がとてもフレンドリー！ 一人旅でしたが、チェックインの時から色んな話をして、デリーにいた時は不安でしたが、バラナシのこのホテルに来てからはとても安心して滞在を楽しむことができました！ フロントと少し離れたところに部屋があります。部屋のあるエリアからガンジス川が一望できるためゆっくりホテルでガンジス川を眺めながら過ごすことができました。 朝食はインド風と外国風を選ぶことができて、私はインド風のカレーをたべましたが、とても美味しかった。フロントの方々が皆で飲んでいた？チャイもわけていただいたり良い思い出がこのホテルでたくさんできました。本当に日本人に特にオススメな、素敵なホテルです。 このホテルに、日本語がとても上手なBabuという男の方がいます。2日間一緒にバラナシをまわって案内してくれました。本当に日本語が上手で、バラナシのことがとても好きなのが伝わってくるくらい、なんでも教えてくれます。 フロントの方に言えばわかると思いますが、もしバラナシのガイドなどを考えている方がいたら、ぜひBabuにお願いするのがいいと思います！ 日本人の気持ちがよくわかる、素敵な方です。このホテルに泊まって、本当にたくさんの良い方々と出会うことができました！ ありがとう！
Stayed 2 nights in Oct 2019

6/10 Okay

JUAN

Disliked: Cleanliness, property conditions & facilities
lo mejor del hotel su situación y las vistas al Ganges.. Complicado llegar por tu cuenta desde el aeropuerto salvo que te organicen ellos el trayecto Habitación en mal estado , armario con termitas.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Personal amable, instalaciones que cumplen con lo necesario para una estancia cómoda, excelente ubicación a la orilla del Gabges, lo malo es que no limpian la habitación y el servicio de comida podría mejorar mucho
Stayed 3 nights in Jul 2019

10/10 Excellent

Jean-Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Varanasi
Très bien situé, wifi super, très accueillant! Déjeuner très bon mais devons changer d'hôtel pour y manger!
Stayed 2 nights in Jun 2019