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Hotel Surya

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Surya

Outdoor pool, open 9 AM to 6 PM, sun loungers
Bar (on property)
Exterior
2 restaurants, breakfast, dinner served; international cuisine
Property grounds

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Pet friendly
  • Breakfast available
  • Air conditioning

Explore the area

Map
S-20/51 A-5, The Mall Road, Varanasi, Uttar Pradesh, 221002
  • JVH Mall
    5 min walk
  • Canton Royale
    1 min walk
  • Varanasi Junction Station
    4 min drive
  • Varanasi (VNS-Lal Bahadur Shastri)
    20 min drive

Room options

View all photos for Luxury Room with Balcony

Luxury Room with Balcony | In-room safe, desk, rollaway beds, free WiFi

Luxury Room with Balcony

  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, rollaway beds, free WiFi

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Garden View

Premium Room, Garden View | In-room safe, desk, rollaway beds, free WiFi

Premium Room, Garden View

  • 340 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Luxury Room without Balcony

Luxury Room without Balcony | In-room safe, desk, rollaway beds, free WiFi

Luxury Room without Balcony

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

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$152 total
includes taxes & fees
Jan 12 - Jan 13
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About this property

Hotel Surya

3.5-star Varanasi hotel with rooftop terrace
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a nightclub, a bar/lounge, and a poolside bar are onsite.
Hotel Surya offers 65 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aristo Spa has 7 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 15 years old are not allowed in the spa.

In addition to a full-service spa, Hotel Surya features an outdoor pool and a steam room. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a children's pool, a nightclub, and a rooftop terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Hotel Surya has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Canton Royale Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting).
Mangi Ferra Cafe - This café specializes in international cuisine and serves light fare only. Open daily.
Sol Bar - This bar specializes in international cuisine. Open daily.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: INR 662 for adults and INR 600 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Canton Royale Restaurant
  • Mangi Ferra Cafe
  • Sol Bar

Things to do

  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Heated floor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately INR 662 for adults and INR 600 for children
  • Airport shuttle fee: INR 1180 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within the same city as the property will not be allowed to check in
Safety features at this property include a first aid kit

We should mention

Pool access available from 9 AM to 6 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 15 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Hotel Surya Varanasi
Surya Varanasi
Surya Hotel Varanasi
Hotel Surya Hotel
Hotel Surya Varanasi
Hotel Surya Hotel Varanasi

Hotel Surya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 129 reviews" "
Rating 8 - Good. 56 out of 129 reviews" "
Rating 6 - Okay. 23 out of 129 reviews" "
Rating 4 - Poor. 8 out of 129 reviews" "
Rating 2 - Terrible. 8 out of 129 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sanjit

Stayed 2 nights in Sep 2024

10/10 Excellent

Sridevi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Overall good friends and family good hotel
Stayed 3 nights in May 2024

10/10 Excellent

Stephanie

Stayed 1 night in May 2024

2/10 Terrible

Ranjit

Traveled with family
Disliked: Cleanliness
Pick up and drop off services and the location was good.our room was filled with mosquitoes. When we complained they spray something so much that smell stay in room for all night.it was so strong it made me and my sister sick .it was hard to breath in that room.it ruined our next trip for 4 days.
Stayed 2 nights in Mar 2024

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive property
Grand old building. Very reasonably priced. I got unlucky with a corner room and no view, but otherwise, will come again.
Stayed 1 night in Nov 2023

4/10 Poor

Kaushikaben

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean and rooms are run down.
Stayed 1 night in Mar 2023

10/10 Excellent

Gerald

Stayed 3 nights in Feb 2023

10/10 Excellent

Rakesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Hidden Gem
Hotel Surya is a very comfortable Hotel to stay in . It’s nicely maintained on regular basis. The staff is good and to Top it all , the FOOD is amazing .
Stayed 2 nights in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really a memorable stay at Surya Kaiser Palace, hassles free check in and courteous service. Had few issues with my luggage lock which they gleefully resolved. Even the property is well maintained and worth staying there. I have already thought of booking this hotel whe
Stayed 1 night in Jan 2021

8/10 Good

Prakashpatel, Houston tx

Liked: Cleanliness, amenities, property conditions & facilities
Best food in town Clean and nice hotel Friendly staff Great location
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Stayed 2 nights in Jan 2020

10/10 Excellent

Thomas, Santa Fe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, excellent breakfast buffet! Very nice staff (Thank you Santos). Great spa. Location is off the river front but still nice. You’ll have to cab or tuk tuk to the riverfront and old town but at 60 to 75 a night, it’s a deal. The bar and lounge on grounds is also a gem. Thank you for a nice stay 👍
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good but the staff is even better. Very warm , reliable people who helped make our trip excellent. When I am in Varanasi next I am surely going to stay here again and recommend my family and friends as well.
Stayed 2 nights in Dec 2019

6/10 Okay

Amy

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel property was lovely. My room was clean and comfortable. The disconnect was with the service. Of all the hotels and guest houses I've stayed at in India ( dozens) I never experienced some of the baffling customer service moments. I went to the restaurant alone for dinner and was told I could not eat as they were too busy. Then I was told to go to my room and order room service. I went to the separate bar and was stopped at the door and told we are full. When I negotiated with someone to just let me order a drink to take to my room I found four empty bar stools. I have no idea why I was turned away twice. I was dressed nicely in Indian clothing, I was polite as I always am and it didn't matter. I went to the front desk and told a manager. He walked me to the restaurant and was told the same, too busy to let her sit down. He apologized and make a point that I would get a seat a dinner the following evening. But in a country where "Guest is God" and almost every single person I've encountered in the service industry goes above and beyond to help, that did not happen at Suyra .
The "Full bar" where I was told I couldn't sit.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Door latches and locks dont work, Room service is very much late and the breakfast was not at all upto mark.
Stayed 1 night in Jun 2019

8/10 Good

Nitin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, Good Rooms
I will surely stay in the same hotel in my next visit.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and the staff are really nice!! The restaurant they have it’s really good and the rooms are perfect.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
A unique property, kind of like a heritage building, location is decent, most of the staff is excellent, shout out to Gopal the hotel lifeguard and boatman, very kind and approachable person and gives excellent boat tours of the Ganges, he did everything he could to make our stay comfortable. Food and drinks where decent as well, prices where average. Nothing special I guess. However the room cleaning staff where quite rude, wouldn’t provide clean towels for the room unless I have them a tip, had to call down to the front desk three times, each time they brought me the wrong item and then asked for a tip for cleaning the room, pretty sure they where doing it on purpose just to try and get money from me. Also did a poor job cleaning the room, floor was merkey and bed sheet where quit old and used. Staff did not replace dirty towels, just pick them up off the floor and hang them back up. For this reason I give the hotel a mediocre rating, definitely room for improvement
Stayed 2 nights in Mar 2019

8/10 Good

Ghanshyam

Liked: Property conditions & facilities
BuffetNeeds more staff Breakfast and dinner not good also staff level very l
Stayed 3 nights in Feb 2019

8/10 Good

Lisa, Sydney Australia

Liked: Staff & service, room comfort
Basic hotel nothing outstanding. Not very close to Ganges when you consider traffic.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find in Varanasi
Beautiful former palace, with great restaurant, great food, great food staff. Away from the crazy hustle of the city. The room was beautiful and this makes for an overall excellent pick for the area.
Stayed 3 nights in Jan 2019

10/10 Excellent

HC, Dallas/Ft. Worth Area, Texas

Liked: Cleanliness, staff & service, property conditions & facilities
I could've stayed at the Clarks Varanasi (the venue for the meeting). I found Surya (about 300m/3-5 min walking dist. to the Clarks) having pretty good reviews & reasonable costs. My stay at Surya was excellent and fully satisfied (one thing: the shower drain was slow, a minor thing for me). The breakfast was very good (chose it with the lodging cost). The hotel has a restaurant, having Indian/Chinese dishes, and they were excellent. I ate at other hotels and a non-hotel restaurant. But the restaurant at Surya is the one I would recommend to anyone. The hotel staff were very friendly and would do their best to resolve any issue. The hotel setting is nice with a garden in the middle of the hotel surrounded by the hotel complex. It does have a bar next to the garden. I would recommend Surya without hesitation to those who visit Varanasi. OTHER INFO: From the Varanasi airport to Surya takes about 25-35 min WITHOUT traffic. I took a non-commercial taxi by Sarat Travel (a booth INSIDE the exit terminal, 780 rup. (to Surya) & 600 rup. (for return). If there is traffic, it can take more than 1, up to 2 hrs as I heard. For currency exchange, the airport has one (just exchange enough for your taxi with some extra) as you can get better rate from the one near Surya (walking from Surya to the main street, turn left, enter into the office area immediately after turning, a small office right to a travel agency, less than 3 min walking). Have a small bills, e.g., 10/20/50 rup. for tipping.
Stayed 6 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
The property is nice and big and worth the money.Need more cleanliness and efficiency in housekeeping staff service
Stayed 2 nights in Nov 2018