Palace on Ganges

3.0 star property

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December 2024
January 2025

Photo gallery for Palace on Ganges

Minibar, in-room safe, individually decorated, desk
Exterior
Library
Hallway
TV

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Breakfast available
  • Laundry
  • Air conditioning

Explore the area

Map
B-1/158, Assighat, Varanasi, Uttar Pradesh, 221001
  • Asi Ghat
    2 min walk
  • Tulsi Ghat
    3 min walk
  • Durga Temple
    11 min walk
  • Varanasi (VNS-Lal Bahadur Shastri)
    61 min drive

Room options

Deluxe Room

  • 168 sq ft
  • Sleeps 3
  • 1 Queen Bed

Basic Room

  • Sleeps 3
  • 1 Queen Bed

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About this property

Palace on Ganges

3-star Varanasi hotel close to Kashi Vishwanath Temple
A full-service spa, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Palace on Ganges offers 42 air-conditioned accommodations with minibars and safes. Each accommodation is individually decorated. Cable television is provided. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Palace on Ganges features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and a meeting room. Event facilities measuring 215 square feet (20 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Palace on Ganges has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Onsite venue - restaurant.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (INR 400 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: INR 300 for adults and INR 300 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 215 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for INR 1500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 300 for adults and INR 300 for children
  • Uncovered self parking fee: INR 400 per day
  • Rollaway bed fee: INR 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Palace Ganges
Palace Ganges Hotel
Palace Ganges Hotel Varanasi
Palace Ganges Varanasi
Palace On Ganges Hotel Varanasi
Palace On Ganges Varanasi
Palace On Ganges Hotel Varanasi
Palace on Ganges Hotel
Palace on Ganges Varanasi
Palace on Ganges Hotel Varanasi

Palace on Ganges Reviews

Reviews

6.8
Rating 10 - Excellent. 10 out of 45 reviews" "
Rating 8 - Good. 10 out of 45 reviews" "
Rating 6 - Okay. 15 out of 45 reviews" "
Rating 4 - Poor. 7 out of 45 reviews" "
Rating 2 - Terrible. 3 out of 45 reviews" "

6.8/10

Cleanliness

7.0/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Praveen Kumar Reddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Tyler

Stayed 2 nights in Jan 2024

8/10 Good

Ramesh

Traveled with family
Liked: Staff & service, room comfort
Wonderful staff and convenient to all places close but cannot get into hotel in the evening as road blocked off by police, they need to fix it as very inconvenient to guests arriving in the evenings to carry in baggage
Stayed 2 nights in Dec 2023

10/10 Excellent

naina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay next to Ganges river. The staff is so polite and respectful. Food is amazing. The outdoor restaurant is my favorite. You can walk to the Aarti and to all the ghats.
Stayed 1 night in Dec 2023

10/10 Excellent

Anita

Stayed 1 night in May 2023

10/10 Excellent

Bindu

Stayed 1 night in Feb 2023

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
The location is great, right on the Assi Ghat with great morning sunrises and evening prayer ceremonies. The stay was comfortable, the staff was friendly, and the food was good and affordable.
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveler

Traveled with group
Disliked: Staff & service, amenities
It was in a great location but unfortunately most of the staff were not attentive to details nor did they action any request that you made. 2 gentlemen who were probably managers were good.
Stayed 3 nights in Feb 2020

10/10 Excellent

T.B., Israel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and neat hotel , the rooms are too small for three adults but worth the effort. Everyone is wouderflly polite and helpful.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Basic, quiet, reasonably convenient but overpriced
Does the job of providing a clean bed and place to rest in an easily accessible location. However, the circuit breaker to the room power tripped twice in two days. Compared to the general cost of living, it is overpriced.
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness
Good Location, Not too pleasant.
No window in the rooms. Nice rooftop but breakfast is served in the 'restaurant' on the ground floor which is a bit dark. Found small cockroaches in the bathroom. Location is very good because Assi ghat is one of the few ghats in Varanasi that can be reached with cars and auto rickshaws. Boat ride we booked through the hotel was okay, but it ended with our boat being tied to a motored boat because the boat driver didn't want to paddle the way back, which exposed us to constant smoke from the back of the motored boat. Recommend booking boatrides elsewhere with lower prices.
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveler

Stayed 4 nights in Jan 2019

6/10 Okay

Uno

Liked: Cleanliness
Disliked: Room comfort
Good basic hotel at the Ganges river
It's a bit difficult to rate this hotel. The hotel is small, rather old, very basic, my room smelled moldy/musty (for the first 2-3 minutes when I entered the room), restaurant on top of building is very basic but the food was delicious (and it didn't ruin my sensitive stomach). My room window was facing a wall (1 meter away) which was not super but also not a big problem. Hotel is located 200 meters from Assi Ghat and the river. Location is very nice although quite a walk (1-2 miles) from the more interesting Ghat's. I did enjoy the walks along the river so it was not an issue. Area and surroundings seem safe and I didn't have any issues whatsoever. Wifi was ok but not great. At times I was able to stream a bit of Youtube .. I could not see the river from the hotel. Service level was in general ok. Some of the people working there were eager to assist - others couldn't be bothered. Compared to a 5-star hotel in New Delhi the hotel is rather bad but compared to the rest of Varanasi the hotel was actually quite good. I enjoyed my stay there and would recommend it to anybody. There was a lot of other foreigners staying in the hotel during my stay.
Stayed 2 nights in Oct 2018

6/10 Okay

Lou, Chicago

Liked: Staff & service, property conditions & facilities
Service good. Property ok. And that’s all I have to say about that.
Stayed 2 nights in Oct 2018

6/10 Okay

Rachel

Basic
The hotel is v. basic; no frills or fanciness here, though it is a step up from a hostel. There is free wifi for up to 2 users per room and the staff are generally agreeable. The restaurant is just so-so. It's on the rooftop (which isn't all that pretty) and we got eaten alive by mosquitos in the evening. The location is great; it's right near Assi Ghat, which is the neighborhood I recommend staying in, as it's much quieter and cleaner than the Main Ghat. I recommend going to morning aarti on Assi Ghat; it is v. serene and beautiful. My main disappointment comes from the fact that we paid a similar room rate in Delhi, Jaipur, Chennai, and Mumbai for 5-star, luxury hotels. But that's also because we were here during Holi. I would actually recommend staying at the adjacent Hotel Ganges, as they have a lovely rooftop area and much more attentive staff. (We visited Hotel Ganges for breakfast and to watch the Holi festivities from their rooftop, as it was much closer to the action.)
Stayed 2 nights in Feb 2018

4/10 Poor

Vicki, Sydney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Location, Location
The location of the hotel was excellent, but that's where the compliments stop. For the price paid the hotel was poorly furnished, not real clean and staff were always less than helpful. We stayed there for 3 nights and was able to access the Ganges as much as we liked, however, the hotel was not a good standard for the $$$'s paid.
Stayed 3 nights in Feb 2018

6/10 Okay

Anand

Location is excellent if you wish to stay close to the Ganga river. Otherwise is hotel is not worth the money you pay.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Disliked: Room comfort
Below average quality, high premium for location
The best part of this place is the location, bang on Assi ghat. The rooms are small and very average in terms of decor, cleanliness and comfort. The walls are paper thin and one can hear everything from outside, upstairs and flush in the room next door. The room flush makes huge noise, there is no place to keep your soap/ shampoo when you take a shower, the shower stream is pathetic. We asked for wi-fi, got the code after 30 mins and it did not work. The food was sad - low on salt and spices, stuffed paratha had no stuffing, breakfast was minimal variety. Stay here for max 1 night, if you want to attend the morning aarti at Assi and plan to be outside the room most of the time.
Stayed 1 night in Jan 2018

4/10 Poor

Aniloqui, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Seriously overpriced
Emailed the hotel and asked for an airport pick up. Was confirmed and reassured twice that a car was going to be there to pick up us with a sign. Arrived at the airport and none was there. Called the hotel, none picked up the phone. On arrival at the hotel I mentioned to the receptionists none came to pick up us from the airport, they looked at me and continued with the booking. No apology offered, no comments said. We booked a double bed room, we were given two separated beds in the underground floor. Then we were moved to another bed room but the bedclothes where not changed from the previous couple so when I discovered this at night I went with my pillow, which was still wet, and asked the receptionist for a change. He just went to an empty room and picked up a pillow and put the dirty one on the other bed, so the next people can also enjoy it, I guess. The rooms on the floor -1 are the worse ones as no air circulates and breathing is almost impossible. For the second night we were moved to the last room available on the first floor which improved the air circulation. No hot water Breakfast wasn't good. Food restaurant was ok.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Room comfort
Had a comfortable stay. Hotel employees are willing to help
Stayed 3 nights in Dec 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Great location, mediocre hotel
Great location. Not so polite at desk. Internet included only means one device.

10/10 Excellent

Ipshita, New Delhi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keeping the Varanasi heritage alive
Palace on Ganges is true to its name. It is right on Assi Ghat which allows you to atetnd morning and evening aartis, go on boat rides, or just walk along the ghats of Varanasi--the best way to imbibe the spirit of Varanasi. The hotel has been built, designed and maintained with care. Each room is named after a state and the furniture and upholstery chosen carefully to match the traditions of the state. We stayed at the Punjab room decorated with Phulkari work and a charpoy. The best room is the attic room that gives a 360 degree view of Varanasi, but unfortunately it can be reached after a steep climb of five floors. Service is good and food is above average.

6/10 Okay

Parag, USA

Liked: Cleanliness
Good location, little overpriced
Overall, an OK experience. The room was clean, but smallish, considering the price per night, and it is closed ,, no view, unless you count the opposite inside wall from a small window. The front desk staff was pretty helpful. The restaurants, one inside the hotel, and one on the rooftop, were not at all good .. looked dirty, food was just about OK and the staff was not that good. The best thing about the hotel is the location - it is steps away from Assi Ghat, which was extremely convenient for us. We just spent a night there, and the hotel arranged for a boat to take us to watch the Ganga Aarti in the evening .. was beautiful. Overall, would recommend the hotel only for location.. everything else was average.