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Hotel Phoenix

3.0 star property

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Photo gallery for Hotel Phoenix

Reception
Staircase
Comfort Suite, 2 Bedrooms, Courtyard Area | Premium bedding, memory foam beds, minibar, in-room safe
Meeting facility
View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
10A Velikogoricka ulica, Velika Gorica, Zagrebacka zupanija, 10419
  • Park Prirode Papuk
    ‪7 min drive‬
  • Arena Zagreb
    ‪21 min drive‬
  • Ban Jelacic Square
    ‪21 min drive‬
  • Zagreb (ZAG)
    ‪12 min drive‬

Room options

View all photos for Comfort Single Room, 1 Twin Bed, Non Smoking, Housekeeping

Premium bedding, memory foam beds, minibar, in-room safe

Comfort Single Room, 1 Twin Bed, Non Smoking, Housekeeping

  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Suite, 2 Bedrooms, Courtyard Area

Premium bedding, memory foam beds, minibar, in-room safe

Comfort Suite, 2 Bedrooms, Courtyard Area

  • 538 sq ft
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Comfort Double or Twin Room, 1 Bedroom, Housekeeping

Comfort Double or Twin Room, 1 Bedroom, Housekeeping | Premium bedding, memory foam beds, minibar, in-room safe

Comfort Double or Twin Room, 1 Bedroom, Housekeeping

  • 269 sq ft
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Double Room, 1 King Bed, Non Smoking, Jetted Tub

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Non Smoking, Jetted Tub

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Suite, 2 Bedrooms, Non Smoking, Jetted Tub

  • Sleeps 6
  • 1 King Bed, 2 Large Twin Trundle Beds and 2 Large Twin Beds

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About this property

Hotel Phoenix

3-star Velika Gorica hotel with restaurant
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Hotel Phoenix offers 12 accommodations with minibars and safes. Rooms open to patios. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature premium bedding. 85-cm flat-screen televisions come with digital channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Velika Gorica hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and 2 meeting rooms.

Wireless Internet access is complimentary. This family-friendly hotel also offers a terrace, an arcade/game room, and coffee/tea in a common area.

Hotel Phoenix has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Phoenix - This family restaurant serves breakfast, lunch, and dinner.

Languages

Bosnian, Croatian, English, Serbian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • RV/bus/truck parking on site

Food and drink

  • Local cuisine breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Phoenix

Things to do

  • Arcade/game room
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Changing table
  • Highchair
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 85-cm flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.59 per person, per night for adults; EUR 0.80 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • Destination fee: EUR 1.59 per person, per night. This fee does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hotel Phoenix Velika Gorica
Phoenix Velika Gorica
Hotel Phoenix Hotel
Hotel Phoenix Velika Gorica
Hotel Phoenix Hotel Velika Gorica

Hotel Phoenix Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 48 reviews
Rating 8 - Good. 15 out of 48 reviews
Rating 6 - Okay. 6 out of 48 reviews
Rating 4 - Poor. 2 out of 48 reviews
Rating 2 - Terrible. 6 out of 48 reviews

8.6/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Mario

Business traveler
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Staff rude and slow Bed not comfortable
Stayed 1 night in Sep 2024

8/10 Good

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Luiza

Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hotel near the airport, staff was very friendly and the room was perfect !
Stayed 1 night in Aug 2024

10/10 Excellent

Belkija

Stayed 1 night in Aug 2024

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not great.
Arrived late from airport. Not a welcoming greeting from the security guard who could not even supply some water & ice in the heat. No English and no interest in using google translate to engage. However, rooms are immaculate as is the full property. With a/c and all amenities we needed for an over night. Main staff much more friendly and helpful but I’d still expect more. For example - When I asked for a taxi I was told to call an Uber. On balance, a good hotel if you are looking for somewhere simple and easy on your journey. Note - not as near to the airport as you think.
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. The restaurant was closed which was a problem as we arrived around dinner time.
Stayed 1 night in Jul 2024

10/10 Excellent

HYEWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cost-effective accommodation
I arrived very late and checked out very early in the morning due to my flight schedule. Even though I did not have a chance to see any administrative personnel at the hotel, I had no problem getting into my room and checking out in the morning. The night guard was waiting for me to give me the room key, and I did not waste a second getting into my room. Communication was very fast and effective. It is a cost-effective choice to stay one night near Zagreb airport.
Stayed 1 night in Jun 2024

8/10 Good

Sutka

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was okay except that you said that you have a transport to airport but you didn’t have it I need to pay extra for taxi
Stayed 1 night in Jan 2024

10/10 Excellent

Ziro

Stayed 1 night in Oct 2023

8/10 Good

Søren

Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Ilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Rachel

Stayed 1 night in Aug 2023

10/10 Excellent

KSENIJA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Danijel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Amelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family of five stayed one night in two rooms the evening before our flight. The rooms were clean. A small pull out was in both rooms to accommodate an extra guest. The concierge representative spoke perfect English, was very friendly and was eager to accommodate our requests. We arrived early and got our rooms a couple of hours before check in. The cleaning staff was friendly and accommodating. They have a small restaurant that was open for lunch only. The food looked great. We planned to eat dinner at the hotel but it was closed. Without a car, you have to travel by car, taxi, etc into town to get food, groceries, shopping, etc. as there is nothing around the hotel. It was an overall pleasant stay. Very comfortable. Would recommend to families with small children as well.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for an overnight stop prior to going to the airport which is only 10-15 minutes away. Great air conditioning too. It was hot.
Stayed 1 night in Jul 2023

2/10 Terrible

Oliver, Westwood

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was abandoned.
Stayed 1 night in Feb 2023

10/10 Excellent

shay

Stayed 1 night in Aug 2022

10/10 Excellent

Vlastimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Bernadir

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
nice quite place,rooms and washroom were extremely clean .
Stayed 1 night in Jul 2022

10/10 Excellent

Brittany

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this was a really great hotel. The room was as advertised and it was very convenient to the airport. Expedia advertised airport shuttle however, the hotel does not offer airport transfer. The staff were absolutely amazing. I emailed to let them know we would be arriving late and they were more than accommodating. I would highly recommend this place if you are looking for a decent location by the airport
Stayed 1 night in Jul 2022

10/10 Excellent

Ivo

Stayed 1 night in Sep 2021

8/10 Good

RACHID

Stayed 1 night in Aug 2021

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021