4/10 Poor
Rachel
Traveled with family
Apr 23, 2025
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This airport hotel is not actually that close to the airport, so be prepared to pay for a taxi to get to/from. The hotel was advertised as having an airport shuttle but this was not the case. We stayed at the beginning and end of our holiday. During our first stay we had breakfast. We waited ages for a staff member to take our hot drink orders, even though the dining area was near-empty. The food was okay, although some of the fruit was mouldy. We did not have time for breakfast during our later stay as we had an early morning flight to catch. No provision was made even though we made the airport aware of our early departure in advance. When we arrived the evening of our second stay there was nobody at the reception and it took 20 minutes for staff (one of whom was very rude to us) to find the receptionist to check us in. The rooms were okay however the 'double bed' was actually two single beds pushed together, and the curtains were extremely see-through, so not only did we have the street light coming through into the room when we tried to sleep, but when we were in a ground floor room this did not feel very secure. The catch on the room door also appeared damaged and was loose. There was mention of some spa facilities in the advert for the hotel however we could not find these when we were there. Had we been staying longer we would have pursued this with the staff.
Rachel
Stayed 1 night in Apr 2025