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Velletri Vacation Packages

Nice

Everything was quite satisfactory, except for one issue: the mini-fridge in the room was at room temperature, which spoiled the food I had left in it overnight.

Nice and helpful hostesses. Cute common seating areas and patio. Clean. Room was darker than pictures on Expedia and was very highly scented which we got used to after a few days. Coffee and fresh croissants were available throughout the day. Locations was good- near shops and restaurants and the Spanish steps, short walk to Trevi fountain.

Unfortunately, our stay was a very disappointing experience from beginning to end. The property did not meet the standards we expected, and the overall experience was nothing like what was advertised. Upon arrival, we immediately noticed several issues with the property and felt uncomfortable staying there. The condition of the accommodation was disappointing, and there were concerns regarding cleanliness, maintenance, and the overall quality of the room. The property did not feel properly prepared for guests. Communication and customer service were also frustrating. We expected the staff/management to be responsive and helpful when concerns were brought to their attention, but the situation was not handled in a way that made us feel valued as guests. Ultimately, we decided that the best option was to leave and find alternative accommodations rather than continue our stay. For the price we paid, the experience was completely unacceptable. I would strongly recommend that future guests carefully consider other options before booking. Based on our experience, I would not stay here again or recommend this property to others.

Room was clean but very warm.

Excellent hotel. the rooms are clean and staff is great!

⭐⭐⭐⭐⭐ Exceptional Stay – Gaia Made It Unforgettable! We had a fantastic stay at this hotel! Everything was spotlessly clean, and the location could not have been better for getting around. The entire staff was incredibly warm, welcoming, and always ready to help with fantastic local recommendations. A very special mention goes to Gaia, who was absolutely amazing from the moment we checked in. She truly went above and beyond to make our stay feel special, and we cannot thank her enough for all her help and genuine hospitality. We had a wonderful experience and wouldn't hesitate to recommend this hotel to anyone. We’ll definitely be back!