Where to start? First of all, I've stayed in many 3 star hotels and this hotel is a 2 star at best. Pros: free breakfast (croissants, ham, cheese, cereal, yogurt and coffee), close to St. Mark's square. Cons: eventhough I'd booked a room with a double bed, we were initially put into a room with two single beds, in two separate rooms. We spoke to a man at the front desk and he agreed to move us to a different room the next day, which I was happy about. When you walk into the lobby, the smell of sewer gases will make you gag and I often saw other guests covering their noses with handkerchiefs or their hands. Once in the room, (we were in 220, after they moved us from 251) the smell subsided, which was a relief. I'm not a fussy guest by any means, but the room was disappointing on many fronts: the beds are very uncomfortable (spring mattresses in desperate need of replacing), the toilet seat was loose and didn't fit the bowl, the shower was so fierce you could probably remove paint with it, the tiles were broken in numerous places on the walls and floor, there was a metal grate on the floor in the bathroom with sharp edges, just waiting to gouge an unsuspecting foot, the towel rack was coming off the wall and all the decor in the room just looked tired, tacky and cheap, not charming or with character, as I'd hoped it would be. Yes, the hotel is old (started accepting guests in 1889), but there's a big difference between antique-style furnishings and cheap, tacky junk.