Aqua Palace Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aqua Palace Hotel

Rooftop terrace
Front of property
View from room
Front of property
Suite | Living area | LCD TV

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle de la Malvasia 5492, Castello, Venice, VE, 30122
  • St. Mark's Square
    3 min walk
  • St. Mark's Basilica
    3 min walk
  • Rialto Bridge
    4 min walk
  • Venice (VCE-Marco Polo)
    125 min walk

Room options

Suite

  • 484 sq ft
  • Sleeps 4
  • 1 Double Bed

Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, Canal View

  • 484 sq ft
  • Canal view
  • Sleeps 4
  • 1 Double Bed

Junior Suite

  • 322 sq ft
  • Sleeps 3
  • 1 Double Bed

Junior Suite, Canal View

  • 269 sq ft
  • Canal view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Aqua Palace Hotel

4-star hotel in Castello
This smoke-free hotel features a bar/lounge, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Aqua Palace Hotel offers 26 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Aqua Palace Hotel features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Venice hotel also offers dry cleaning/laundry services, express check-in, and room service (during limited hours).

Aqua Palace Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1EVBHWRZ7

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aqua Palace
Aqua Palace Hotel
Aqua Palace Hotel Venice
Aqua Palace Venice
Hotel Aqua Palace
Aqua Palace Hotel Hotel
Aqua Palace Hotel Venice
Aqua Palace Hotel Hotel Venice

Aqua Palace Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 496 out of 653 reviews" "
Rating 8 - Good. 138 out of 653 reviews" "
Rating 6 - Okay. 12 out of 653 reviews" "
Rating 4 - Poor. 5 out of 653 reviews" "
Rating 2 - Terrible. 2 out of 653 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Deitrich

Traveled with group, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice place. Room was hot for me. My husband was fine with it. Bathroom smell was sometimes a little off but otherwise the place was nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Karol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Wilford

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Eleni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful visit. Hotel room was perfect for us and Lelo in the bar helped arrange an amazing dinner with gondola taking us there.
Stayed 2 nights in Jul 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

nancy, miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall!
Stayed 3 nights in Jul 2024

10/10 Excellent

Qui

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 3 nights in Jul 2024

8/10 Good

Jenny, VANCOUVER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and kind staff! Location is good, although it takes some navigating and the streets to access the hotel can be a little eerie late at night. Room was clean but bathroom could use a little updating and the showers and sink got backed up from time to time. Overall very good experience
Stayed 4 nights in Jul 2024

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has been after taxi access and is in a great location between the Rialto bridge midge and St. Mark’s Square. Shopping is close by as well as many restaurants. The hotel offers breakfast for 15,00 Euro, well worth it is you are used to an American style first meal with eggs. The style of the hotel and decor were perfect. The staff were friendly and helpful. We had a junior suite and it was very large and it a view out to the canal. I would be happy to stay there again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Abilash

Fine classic look hotel. Friendly staff. Great breakfast included for our booking. Comfortable beds. Elegant decor. Large rooms. Less than 5 min walk to the Doge’s palace and other nearby attractions. Accessible by water taxi but airport taxi charged 20 euro extra.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Emmett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service.
The service by Jean Claude was excellent and the location outstanding!
Stayed 7 nights in Jul 2024

10/10 Excellent

Ekaterina

Stayed 2 nights in Jun 2024

10/10 Excellent

Wee Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located so it was an easy walk to major tourist areas.
Stayed 1 night in Jun 2024

10/10 Excellent

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel!
Stayed 3 nights in Jun 2024

10/10 Excellent

Leonardo

Stayed 2 nights in Jun 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

KARLA, HALLANDALE BEACH

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel perfect location, comfortable rooms, attentive personal bartender Lelo set us up with the perfect sunset gondola ride and beautiful champagne setting unforgettable experience THANK YOU was absolutely PERFECTO!
Stayed 1 night in May 2024

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! The staff were so friendly.
Stayed 2 nights in May 2024

10/10 Excellent

Mo, Frisco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic !
Stayed 3 nights in May 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024