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Aqua Palace Hotel

4.0 star property

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Daily buffet breakfast (EUR 15 per person)
Junior Suite | Minibar, in-room safe, soundproofing, free WiFi
Interior detail
Rooftop terrace
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
$458
includes taxes & fees
Sep 9 - Sep 10

Explore the area

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Calle de la Malvasia 5492, Castello, Venice, VE, 30122
  • St. Mark's Square
    ‪3 min walk‬
  • Rialto Bridge
    ‪3 min walk‬
  • Grand Canal
    ‪19 min walk‬
  • Venice (VCE-Marco Polo)
    ‪40 min drive‬

Room options

View all photos for Suite

Suite | Minibar, in-room safe, soundproofing, free WiFi

Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, soundproofing, free WiFi

Double Room

9.6 out of 10
Exceptional
(9 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Canal View

Suite, Canal View | Minibar, in-room safe, soundproofing, free WiFi

Suite, Canal View

10.0 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Minibar, in-room safe, soundproofing, free WiFi

Junior Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Canal View

Minibar, in-room safe, soundproofing, free WiFi

Junior Suite, Canal View

10.0 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 Double Bed

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About this property

Aqua Palace Hotel

4-star hotel in Castello
This smoke-free hotel features a bar/lounge, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite.
Aqua Palace Hotel offers 26 accommodations with minibars and safes. LCD televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Aqua Palace Hotel features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Venice hotel also offers dry cleaning/laundry services, express check-in, and room service (during limited hours).

Aqua Palace Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 60.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1EVBHWRZ7

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Aqua Palace
Aqua Palace Hotel
Aqua Palace Hotel Venice
Aqua Palace Venice
Hotel Aqua Palace
Aqua Palace Hotel Hotel
Aqua Palace Hotel Venice
Aqua Palace Hotel Hotel Venice

Aqua Palace Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 560 out of 721 reviews
Rating 8 - Good. 141 out of 721 reviews
Rating 6 - Okay. 13 out of 721 reviews
Rating 4 - Poor. 5 out of 721 reviews
Rating 2 - Terrible. 2 out of 721 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience!

Great hotel. Central location. Nice ambiance. The service was excellent across the board. We especially enjoyed the hotel bar and Lello was awesome and gave us great restaurant and excursion recommendations.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location right on one of the smaller canals. Gondola service right out front and 5 min walk to the public transit (Vaporetto). Centrally located; 20-25 min walk to anywhere. Comfortable rooms, has an elevator and good air condiioning.
Stayed 4 nights in May 2025

10/10 Excellent

Sepideh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the very good area. Highly recommended!
Stayed 1 night in May 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pj and j

A grand hotel in a good location. Lovely room and bathroom. Helpful staff especially the bartender. Was happy to assist us when the front of house staff were not that helpful. Organised a gondola to pick us up from the hotels dock
Stayed 4 nights in May 2025

10/10 Excellent

Penny

Stayed 1 night in May 2025

10/10 Excellent

Pawel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay in this lovely hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Mihcael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was awesome. Property was easy to access, really neat to be on the canal and decor was on point. 6 star if I could.
Stayed 1 night in Apr 2025

10/10 Excellent

katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in a beautiful city

Excellent hotel, fantastic location. Very friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bradley James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant location in Venice, 5 minutes from Rialto and st marks sq, but just off the beaten track enough to be quiet. Exceptionally well kept hotel, rooms modern and spacious, always spotless. Staff always helpful and friendly. Would stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Orlando, Miami Lakes

Liked: Cleanliness, staff & service, property conditions & facilities
Just great
Stayed 2 nights in Mar 2025

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely, welcoming and accommodating.
Stayed 1 night in Apr 2025

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, walking distance to attractions, super nice and helpful staff, breakfast was awesome
Stayed 2 nights in Mar 2025

10/10 Excellent

Srinivas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicola Sharon

Traveled with partner
Liked: Amenities, property conditions & facilities
Great location, helpful staff, lovely room, clean and spacious
Stayed 3 nights in Mar 2025

10/10 Excellent

jebali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel parfait propre petit déjeuner copieux emplacement extraordinaire , staff tres gentille et professionnel je recommande cette hotel
Stayed 4 nights in Feb 2025

10/10 Excellent

ingrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Volveremos

Excelente trato , ubicacion del Hotel magnifica cerca de todo , Desayuno completo. Totalmente recomendado
Stayed 3 nights in Feb 2025

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aqua Palace

Fabulous location, just 5 minutes walk from St Mark's, Doges Palace and Rialto. The hotel is lovely, large rooms, very clean and classy.
Stayed 3 nights in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Jan 2025

10/10 Excellent

Han, Sammamish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Majestic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia

Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel in Venice

We had an amazing stay at Aqua Palace - lovely spacious rooms with more traditional decor. It was located well; 5min walk from the Rialto water bus stop and another 5 mins the other way to St Marks Square. There were lots of shops, restaurants etc. nearby. We had 2 room types, both with canal views. The deluxe double view was much nicer straight down the canal with the triple room less desirable as you had to put your head out the window to see the canal.
Canal view from the triple room
Stayed 2 nights in Nov 2024

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real great property, friendly and attentive staff. Breakfast had more the enough options and was of a very good quality. Rooms were very comfortable and cleaned daily. We would go back!
Stayed 4 nights in Nov 2024