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CHC Continental, BW Premier Collection

4.0 star property

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Photo gallery for CHC Continental, BW Premier Collection

Front of property
Reception
Bar (on property)
Suite Deluxe, 1 letto queen, non fumatori | Minibar, in-room safe, desk, blackout drapes
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

Map
Lista di Spagna, Cannaregio 166, Venice, VE, 30121
  • Piazzale Roma
    ‪9 min walk‬
  • Port of Venice
    ‪16 min walk‬
  • Rialto Bridge
    ‪20 min walk‬
  • Venice (VCE-Marco Polo)
    ‪15 min drive‬

Room options

View all photos for Suite Junior, 1 letto queen, non fumatori (with Single Sofabed)

Suite Junior, 1 letto queen, non fumatori (with Single Sofabed) | Minibar, in-room safe, desk, blackout drapes

Suite Junior, 1 letto queen, non fumatori (with Single Sofabed)

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Executive Room, Multiple Beds, Non Smoking

  • 140 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed, Non Smoking

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Executive Room, Multiple Beds, Non Smoking

  • 140 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View (with Sofabed)

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Queen Bed with Sofa bed, Non Smoking, Canal View (with Sofabed)

  • 215 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking, Canal View

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Non Smoking, Canal View

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Deluxe, 1 letto queen, non fumatori

Suite Deluxe, 1 letto queen, non fumatori | Minibar, in-room safe, desk, blackout drapes

Suite Deluxe, 1 letto queen, non fumatori

  • 344 sq ft
  • Sleeps 4
  • 1 Queen Bed

Triple (Without Cot)

  • Sleeps 3

Single Room

  • Sleeps 1

Double Single Use Superior Non Refundable

  • Sleeps 1

Double With Extra Bed

  • Sleeps 3

Double Deluxe Non Refundable

  • Sleeps 2

Double Single Use Deluxe

  • Sleeps 1

Twin With Extra Bed

  • Sleeps 3

Double Single Use Superior

  • Sleeps 1

Double Superior Non Refundable

  • Sleeps 2

Double Room

  • Sleeps 2

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Double Superior

  • Sleeps 2

Double Single Use Deluxe Non Refundable

  • Sleeps 1

Double Single Use Deluxe Non Refundable

  • Sleeps 1

Double Superior - Non Refundable

  • Sleeps 2

Twin Room 1/2 Pax

  • Sleeps 2

Double Single Use Superior Non Refundable

  • Sleeps 1

Deluxe Double

  • Sleeps 2

Similar properties

Front of property

NH Venezia Santa Lucia

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
4.4 out of 5, Excellent, (1001)
The price is $211
per night
$242 total
includes taxes & fees
Apr 6 - Apr 7
NH Venezia Santa Lucia

About this property

CHC Continental, BW Premier Collection

4-star hotel in Cannaregio
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
CHC Continental, BW Premier Collection offers 93 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Venice hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Concierge services and wedding services can be provided.

CHC Continental, BW Premier Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
CHC Continental, BW Premier Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 16 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1460
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets stay free
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1UJW9WCE6

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 October to 15 May

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Continental Hotel Venice
Continental Venice
Hotel Continental
CHC Continental BW Premier Collection Hotel Venice
CHC Continental BW Premier Collection Venice
CHC Continental BW Premier Collection
CHC Continental, BW Premier Collection Hotel
CHC Continental, BW Premier Collection Venice
CHC Continental, BW Premier Collection Hotel Venice
CHC Continental BW Premier Collection by Best Western

CHC Continental, BW Premier Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 427 out of 905 reviews
Rating 8 - Good. 285 out of 905 reviews
Rating 6 - Okay. 99 out of 905 reviews
Rating 4 - Poor. 46 out of 905 reviews
Rating 2 - Terrible. 48 out of 905 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff, location and hotel were all great
Stayed 1 night in Dec 2024

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff were very kind and assisted with early check-in to their best ability. The hotel rooms were well insulated from the cold. Location of the hotel is also very convenient with plenty of dining options available. My only qualm with the hotel room is that the shower drain was not able to drain the water quickly enough and shower screen could not close fully. Other than that, I strongly recommend Hotel Continental!
Stayed 2 nights in Dec 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in central Venice. Close to great food and local transit!
Stayed 2 nights in Dec 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities
La amabilidad y servicio de todo el personal hizo que nuestra estadía fuera muy agradable
Stayed 1 night in Dec 2024

8/10 Good

JEAN

Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Stayed 1 night in Nov 2024

10/10 Excellent

rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and great location
Stayed 3 nights in Nov 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and great location.
Stayed 1 night in Nov 2024

10/10 Excellent

carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay her and both times the staff were awesome
Stayed 3 nights in Nov 2024

4/10 Poor

Paul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great buffet breakfast
Stayed 5 nights in Sep 2024

10/10 Excellent

Miho, Marietta, GA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A room was nice and comfortable.
Stayed 2 nights in Oct 2024

2/10 Terrible

John

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When checking in the hotel we reserved a room with the Grand Canal View we were told they were going to have to downgrade because our son was with us and the room only fit two. They wanted to take away the Grand Canal View and change it to a standard room for the same price. I fought the Manager for twenty minutes before he relented us to let us keep our room. The room was not the cleanest there was blood drops on the headboard of the bed. The floor was extremely dirty but hey the view was amazing. We asked for a private water taxi the day before leaving and the clerk said she would arrange it and call up to the room to confirm. We waited for over 3 hours and no call. We decided to arrange our own transportation then we were checking out the private water taxi was sitting waiting for us that she never confirmed. The hotel breakfast and shower are the highlights, the staff was horrible. Spend $500 somewhere else per night, it’s not worth it my friends.
Stayed 2 nights in Oct 2024

6/10 Okay

Sharon

Traveled with partner
You pay for the location. The rooms are small; the bathroom door came off. No place to put your items in the bathroom. But… on the grand canal! Location is excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 5 nights in Aug 2024

2/10 Terrible

Piali

Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, property conditions & facilities
This hotel is very convenient to the Venice-St Lucia train station. It has lots of resturants around it. A water taxi was able to pick us up from the hotel and take us to the airport.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sidra, Fontana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. Close to everything. Clean property.
Stayed 2 nights in Jun 2024

10/10 Excellent

Shiava

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for 1 night when my train was cancelled. The receptionists were so helpful and accommodating to my last minute booking. The restaurant staff were kind and fun to speak with. The lasagna was tasty😋 Located right on the Grande Canal, the view from my room window was spectacular I wanted to stay longer! My next trip to Italy definitely includes staying at the Hotel Continental Venice again. Thank you!
Stayed 1 night in Sep 2024

10/10 Excellent

Kyle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Venice, near train station (short walk) on the canal. Hotel staff were great. And restuarant had good food and views. Modern ammenities, old world charm. Has elevaor but still many steps to room (due to old buildings), so hard with lots of luggage. Overall, I do recommend this hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

JENNIFER

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location and accommodations. Would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Stacey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I loved everything about this hotel. Everyone was extremely helpful . The porter, housekeepers, front desk and The concierge service was impressive. The on-site restaurant had amazing food and unbelievable service! I was thoroughly impressed with everyone and everything.
Stayed 4 nights in Aug 2024

10/10 Excellent

Brock

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location. 4 minute walk (easy to do with suitcases) right on the canal. We stayed in Juno suite which had a nice balcony with indirect view of the canal. Very walkable. Friendly English speaking staff. Breakfast for $10 euros
Stayed 2 nights in Sep 2024

10/10 Excellent

Jonathan, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay for a visit to Venice. Great location as it is close to the train station / main taxi bus terminal, so when first arriving the luggage haul is made easy, and everything is walkable after the fact. The room was nice and clean with all the expected amenities and our short stay was amazing! I can highly recommend this hotel!
Stayed 1 night in Aug 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and very close to Santa Lucia train station! This was the perfect place to stay and the staff are super helpful and attentive. The on property restaurants are excellent as well. Highly recommended!
Stayed 3 nights in Aug 2024