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Carlton Capri Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Carlton Capri Hotel

Terrace/patio
Lounge
Room amenity
Down comforters, minibar, in-room safe, soundproofing
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
S Croce 595/a, Venice, VE, 30135
  • Piazzale Roma
    ‪5 min walk‬
  • Grand Canal
    ‪5 min walk‬
  • Venetian Ghetto
    ‪10 min walk‬
  • Venice (VCE-Marco Polo)
    ‪19 min drive‬

Room options

View all photos for Double Room Single Use

Down comforters, minibar, in-room safe, soundproofing

Double Room Single Use

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room

Family Room | Down comforters, minibar, in-room safe, soundproofing

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Single Room

Down comforters, minibar, in-room safe, soundproofing

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double or Twin Room

Down comforters, minibar, in-room safe, soundproofing

Superior Double or Twin Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

Double Room | Down comforters, minibar, in-room safe, soundproofing

Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Down comforters, minibar, in-room safe, soundproofing

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Triple Room

Down comforters, minibar, in-room safe, soundproofing

Superior Triple Room

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Similar properties

Interior entrance

Venice Maggior Consiglio

Breakfast included
Free WiFi
Air conditioning
Housekeeping
4.5 out of 5, Wonderful, (1003)
The price is $117
per night
$131 total
includes taxes & fees
Jan 25 - Jan 26
Venice Maggior Consiglio

About this property

Carlton Capri Hotel

3-star hotel in Santa Croce
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Carlton Capri Hotel offers 36 air-conditioned accommodations with minibars and safes. Beds feature down comforters. Satellite television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Venice hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Carlton Capri Hotel is a smoke-free property.

Resturant La Cupola - This restaurant serves lunch and dinner.
Room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 30 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Resturant La Cupola

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: EUR 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Capri
Carlton Capri Hotel
Carlton Capri Hotel Venice
Carlton Capri Venice
Hotel Carlton Capri
Capri Hotel Venice
Carlton Capri Hotel Hotel
Carlton Capri Hotel Venice
Carlton Capri Hotel Hotel Venice

Carlton Capri Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 231 out of 654 reviews" "
Rating 8 - Good. 271 out of 654 reviews" "
Rating 6 - Okay. 112 out of 654 reviews" "
Rating 4 - Poor. 24 out of 654 reviews" "
Rating 2 - Terrible. 16 out of 654 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable from the taxi drop-off point. Hotel was in a nice area convenient to restaurants, shopping, and Venezia S. Lucia train station.
Stayed 1 night in Sep 2024

8/10 Good

Jimmy

Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, very helpful staff
We had a lovely stay. The room was quite nice, if a little down at the heels. Small, but all hotel rooms in Venice are small. Space is at a premium! Very comfortable though, and quiet! A/C excellent. The bathroom was very good. We really appreciated the staff. Everybody was great, friendly and very helpful to Americans who do not speak a word of Italian! Also, the breakfast was excellent. We would stay here again and recommend it to others.
Stayed 4 nights in Sep 2024

4/10 Poor

Ruth

Traveled with partner
Disliked: Property conditions & facilities
Set very close to the main promenade in Venice and restaurants. in need of an upgrade and replace all tatty furniture from the 80s/90s Very good breakfast.
Stayed 1 night in Sep 2024

6/10 Okay

Mauricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not as advertised. Very small room. Not the views shown in the pictures. Other than that, great location, great staff.
Stayed 3 nights in Sep 2024

8/10 Good

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get a porter to take your luggage over if you come by train. Google was a little confused. Ok value for the money.
Stayed 1 night in Sep 2024

8/10 Good

Fernando

Traveled with partner
Liked: Cleanliness
Great location close to the canal and train station
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for an overnight stay. rooms are very small but it is local to the train station and the canal. would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - easy to find from the bus station. Lovely staff every time we interacted with the reception desk, really comfy beds and clean and tidy rooms/bathrooms. Definitely recommend!
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen, Westminster

Liked: Staff & service, property conditions & facilities
Great buffet breakfast!
Stayed 1 night in Sep 2024

10/10 Excellent

Wes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean room! Easy walk to the Grand Canal.
Stayed 2 nights in Aug 2024

6/10 Okay

Ratnam

Liked: Staff & service
Good location , Room is small . Washroom is too tight
Stayed 2 nights in Aug 2024

10/10 Excellent

Savanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Would stay here again. Tucked away so it was very quiet. Only here for two nights post cruise but would stay here again if needed. Stay here if you want a quiet clean and relatively inexpensive room close ish to piazzale roma where the cars can drive (for tour meetings and transfers).
Stayed 2 nights in Jul 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Ff
Stayed 3 nights in Jun 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend
Friendly helpful staff. Good location of hotel making it easy to explore the city
Stayed 2 nights in Jul 2024

10/10 Excellent

Laura

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic convenient location to train station. Surrounding area is of course very walkable and typical charming Venice. Hotel is older and a bit outdated but was clean and had everything we needed. Staff was friendly and welcoming. Would absolutely stay again.
Stayed 1 night in Jun 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting Venice
It was my friend's first visit to Venice and it was so easy navigating the alleys to the main sights with little surprises along the way.
Stayed 3 nights in Jun 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a very nice 3 star in an ideal location.
Stayed 1 night in Jun 2024

6/10 Okay

chris

Traveled with family
Liked: Cleanliness, staff & service
rooms need serious updating, very musty and small rooms.
Stayed 2 nights in May 2024

4/10 Poor

Ye Jin

Liked: Cleanliness
Disliked: Staff & service
I was there end of May 2024. Most other staffs are nice. However, one of the front staff tried to argue with me. The second day, I didn't realized that the front desk staff was changed. I already talked with previous staff about my train time (8am) and right time to check-out to get out from there. Because of I need to take time to packing my stuffs I was considered about time is good to leave there. I told previous staff that I will check- out earlier than regular check-out time. so when I got back to hotel at night, I just continue mentioned "earlier check-out" with laughing after say how are you. The elevator has been arrived but I could not get in. Because of the staff keep hold me to make sure what time I will check out with little forced voice. I said I'm not sure what time exactly I will leave but my train time is 8am. He suddenly looks got annoyed at me and said "oh that is not early. ok thank you" with pouting lips and face. I missed the elevator and confused what did I do wrong. I asked him why he ask me what time I leave and why I need to care. He said if I leave really early then he can put concierge earlier but my train is not early anyway. I was surprised that why I need to be aware of there next customer service preparing and why he yelling at me because of that. I was still customer and going to be there one more night. He was so rude and kept repeat "whatever" and next day when I check-out, he didn't apologe or thank you after I paid and leave there.

6/10 Okay

Shirlyn

Traveled with family
Disliked: Amenities, property conditions & facilities
The room and lobby were very dated and the staff were not very welcoming. The listing stated that breakfast was included, but upon checking was told it was an extra $30pp. The bathroom had mold and there were quite a few mosquitos in the room that consistently made sleeping impossible with he buzzing in our ears and my daughter got bitten on her face, shoulder and arm.
Stayed 1 night in May 2024

6/10 Okay

Ramiro

Traveled with family
The person at the reception when checked in was very friendly and the other resepsionist was very bad
Stayed 2 nights in Apr 2024

10/10 Excellent

PEDRO, White Plains

Traveled with group
Great location, great scarf and service. The hotel is clean and close to train station and many convenience shops, restaurants, bars, etc.
Stayed 1 night in Feb 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel that has retained it charm.
Yes it's an older hotel, but then all the hotels in Venice are older. Easy to get to from the train station. About a 5 minute walk, but on a bridge over the grand canal. Google will direct you through a muggers alley to arrive at the hotel but it's good with no issues. Room was nice with good beds and we had a balcony. Fridge in the room but no kettle. Bathroom was nice with a big tub shower combo. The water temps was not as hot as I like, but it was comfortable to shower. Barely. Daily room cleaning was a plus. Breakfast is 10 euros and was worth it with hot dishes along with meats, cheese breads and fruits. The service by the staff was outstanding. Friendly with tips about what to see in the beautiful city of Venice. And you can purchase water bus tickets at the desk. Area was very walkable with many restaurants a short walk away A very good value for the money and we would stay again.
Stayed 4 nights in Jan 2024