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Hotel Acca

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Acca

Junior Studio Suite | Down comforters, minibar, in-room safe, soundproofing
Interior
Single Room | Bathroom | Shower, rainfall showerhead, hair dryer, slippers
Exterior
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Room service
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
San Polo 2160, Venice, 30125
  • Rialto Bridge
    8 min walk
  • Ca' Foscari University of Venice
    10 min walk
  • Palazzo Grassi
    14 min walk
  • Venice (VCE-Marco Polo)
    130 min walk

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Down comforters, minibar, in-room safe, soundproofing

Superior Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Down comforters, minibar, in-room safe, soundproofing

Standard Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | Down comforters, minibar, in-room safe, soundproofing

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Down comforters, minibar, in-room safe, soundproofing

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Down comforters, minibar, in-room safe, soundproofing

Junior Studio Suite

  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About this property

Hotel Acca

3-star hotel in Venice City Center
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and a garden. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include multilingual staff.
Hotel Acca offers 9 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 35-inch Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, and hair dryers. This Venice hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Venice hotel also offers multilingual staff, tour/ticket assistance, and a garden.

Hotel Acca is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 35-inch smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
The reception may be closed in the late afternoon.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Acca Hotel
Acca Hotel Venice
Acca Venice
Hotel Acca
Hotel Acca Venice
Hotel Acca Hotel
Hotel Acca Venice
Hotel Acca Hotel Venice

Hotel Acca Reviews

Reviews

6.8
Rating 10 - Excellent. 35 out of 161 reviews" "
Rating 8 - Good. 40 out of 161 reviews" "
Rating 6 - Okay. 44 out of 161 reviews" "
Rating 4 - Poor. 30 out of 161 reviews" "
Rating 2 - Terrible. 12 out of 161 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Dursun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has been recently renovated, is very comfortable and very well located to explore Venice. Staff are very friendly, and most helpful. Highly recommended.
Stayed 4 nights in May 2024

4/10 Poor

Anonymous, Toronto

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location was fine, safe and quiet. Other than that very disappointed. When I arrived after hours found my key in the coded key box following the instructions. However the towels left on my bed were damp. Room and toilet very small but this is maybe normal for Venice. Only 2 pillows provided and they were very flat and hard. The place is badly in need of a makeover. The bathroom was grungy, mould on the tiles. Shower stall was tiny and the shower fixture was falling off the wall. The breakfast was very disappointing and very poor selection, not very appetizing (one offering looked like sliced up hot dogs). Overall not impressed. Would not recommend.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
The location of the property was fairly decent. But unfortunately the photos shown are not exactly what one should expect. Gaining access to the room was good as we arrived after check in and the staff was somewhat quick to reply when emailed. The rooms overall were a bit disappointing though. A lot of things need some attention
Stayed 3 nights in Sep 2019

4/10 Poor

Traveler0115, U.S. visiting Italy

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Hotel Acca is in a convenient location. Campo San Polo is easily accessible & a reasonable walk to interesting areas. The hotel is more of a bed & breakfast with a simple, traditional breakfast buffet available in the morning. Helpful, but not anything outstanding. Staff are gone by about noon. Elena who cares for the rooms is considerate and wants you to be pleased. However, my experience with the manager was dreadful. I had selected this hotel because it said it has AC. However, it didnt work. When I told (called) the mgr, he said I was simply trying to get out of my reservation and argued on the phone with me that it was working while I dripped with sweat in my room. I advised that he come by in the morning and experience the heat for himself. I was informed that next morning the AC was being repaired It then worked that day, and stopped again. I was provided a floor fan. That is not what i was paying for. But no reduction for my 10-day reservation was offered. Instead, 6 days into the 10-day reservation, he charged my credit card for all 10 days, and overcharged me by 44 euros. When I required the correction to be applied to my card, he said it couldnt be done by him - I'd have to contact Travelocity. Bogus. I pressed and he finally instructed the staff onsite to pay me in cash. Initially only 30 euro was given, but I required the full 44 and did receive it. Due to the manager's business practices and disrespectful treatment, I will not visit this hotel again.
Stayed 10 nights in Sep 2019

10/10 Excellent

Gus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Management & Excellent Customer Service
This Hotel was very accommodating and friendly. Made us feel welcomed. We are all happy to have stayed at Hotel Acca.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2019

6/10 Okay

Daniel

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Our stay was about 4 nights, and it was incredible. A quiet hotel, near to the heart of Venice, with friendly staff and clean rooms. They served breakfast and coffee downstairs in the morning, which was a wonderful addition. The staff was extremely pleasant, and accommodating. If we return to Venice, this will most definitely be the hotel I book again!
Stayed 4 nights in Feb 2019

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Tania, Montreal Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and cozy hotel Quiet location yet still in the heart of Venice Upstairs room appeared to have a/c, downstairs room did not, very humid Good breakfast
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing. Dirty. Mold everywhere
Not a good choice. Dirty, hard to find. Not much more to say.
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Stayed 3 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was comfortable and clean enough with a large shower. Breakfast was served every morning and there is a nice garden space outside to eat it. A bit of a language barrier with the staff but they were helpful. It is located on a nice little square but it was not super close to the main attractions. Very quiet. As is anything in Venice, it is a little tricky to get to but it got easier to figure out.
Stayed 2 nights in May 2018

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Decent but not worth the money
This was a decent place to stay the shower is way to small the hall way to get to the room had a large vacuum cleaner laying on the floor the door frame to our room was loose and had day light showing on the top. The breakfast and breakfast area was nice and the bed semi comfortable. The price was to high the residenza cadora across the way was a much nicer room, bathroom, shower and host for almost half the cost
Stayed 1 night in May 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
It was great, very close from everything and very clean. I ighly recommend this place
Stayed 1 night in Aug 2017

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent place
Extremely please with the site and the owners. Cute hidden entrance in SanPolo, very convenient to walk to every single place in Venice. 15mins from train station. Sleeps 4 in two queen size beds.
Stayed 1 night in Jul 2017

4/10 Poor

Eric

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
There were several problems with the hotel and our room, notably, rusty plumbing and a lack of a towel bar in our bathroom and soap dish in the shower. Also, stained carpet, smelly blanket and a nonworking TV. No available staff after midday and no contingency plan/notice in case of an emergency.
Stayed 2 nights in May 2017

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Convenient quiet hotel in need of TLC
Hotel well situated for Rialto bridge etc..in quiet area by very big but quiet square. Our room was big enough though old fashioned, however cold. Management turned off heating in April although still chilly weather. Upon asking, was given old blanket (not even big enough to cover full bed) the following day as no one at reception after 3pm. Inconvenient. Other customers who phoned one evening to complain about their cold and damp room didn't have any answer, however were offered different room the following day. Safe in wardrobe didn't work. Breakfast was in cramped conditions in reception area (unfortunately weather not warm enough to have breakfast outside in courtyard which would have been pleasant). Breakfast plentiful but not great quality: undrinkable oversweet fruit juices, very sweet cakes, savoury food just ok but prepared day before and kept in fridge. Service by 2 pleasant ladies helping good however. Overall disappointed as expected better from reviews read.

6/10 Okay

ness

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location, beautiful outside entrance.
Can be a little challenging to find. This is an economical hotel. Friendly staff.Nice breakfast included. Staff is only present for half the day, so be sure to get extra pillows, blankets, toilet paper, etc if needed early. Quaint room. My room in particular had a shower that was part of entire bathroom floor..which I know can be common in Europe. But it does take a while to dry, and a musky scent is present, naturally. Bed was firm. Just a heads up on all of that. Overall, good stay.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is not a hotel. This is a bed and breakfast with unavailable hosts. For the price you can find a better located hotel with staff that will be accessible and friendly.

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Okay but not great
The hotel was not great, but the location was close to a water bus stop and in the center of everything. The wifi was really terrible from our room.

2/10 Terrible

Maryam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty place with poor service
It was terrible,u shld not be recommending it to pple. The room had stains all over the carpet n bed cover.they were lots of mosquitos that kept us up all night.in general,cleanliness is very poor.there was no one at check in and at check out. I cld go on n on.....

2/10 Terrible

samantha, san diego california

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel canceled on us with no notification
Hotel canceled on us with no notification had to find a hotel last minute. Do not go here. Awful place was dirty too.