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Hotel Bisanzio

4.0 star property
VIP Access

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Photo gallery for Hotel Bisanzio

Lobby
Terrace/patio
Junior Suite | Minibar, in-room safe, desk, blackout drapes
Bar (on property)
Superior Room, Terrace | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Room service
  • Housekeeping
$236
includes taxes & fees
Sep 11 - Sep 12

Explore the area

View in a map
Riva degli Schiavoni, Calle della Pieta, 3651, Venice, VE, 30122
  • St. Mark's Square
    ‪6 min walk‬
  • St. Mark's Basilica
    ‪7 min walk‬
  • Grand Canal
    ‪37 min drive‬
  • Venice (VCE-Marco Polo)
    ‪51 min drive‬

Room options

View all photos for Family Loft, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Family Loft, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Superior Room, Terrace

Superior Room, Terrace | Terrace/patio

Superior Room, Terrace

9.4 out of 10
Exceptional
(8 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

9.0 out of 10
Wonderful
(7 reviews)
  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed OR 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

8.0 out of 10
Very good
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room

8.0 out of 10
Very good
(8 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

8.6 out of 10
Excellent
(10 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

8.8 out of 10
Excellent
(17 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Bisanzio

4-star hotel in Castello
This smoke-free hotel features a bar/lounge, 24-hour room service, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available once per stay.
Hotel Bisanzio offers 40 accommodations with minibars and safes. LED televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Hotel Bisanzio features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Venice hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

Hotel Bisanzio is a smoke-free property.

24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 2 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 100 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1QSMCMTQN

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Bisanzio
Best Western Bisanzio Venice
Best Western Hotel Bisanzio
Best Western Hotel Bisanzio Venice
Bisanzio
Best Western Bisanzio Hotel Venice
Hotel Bisanzio Venice
Hotel Bisanzio
Bisanzio Venice
Hotel Bisanzio Hotel
Hotel Bisanzio Venice
Hotel Bisanzio Hotel Venice

Hotel Bisanzio Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a very nice stay, room was clean, close spot near all the tourist spots but in a quiet area. Breakfast was nothing spectacular but nice to have as an option.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sebastian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place. friendly staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Paul, Murrieta

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome location away from and easy to navigate to all of the wonderment of Venice! The only thing keeping this from a perfect 5.0 rating is the wifi was terrible. Staff especially Francisco were fabulous. Highly recommend and know you won’t want to use the wifi! Great hotel!
Stayed 2 nights in Jun 2025

10/10 Excellent

Trevor

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ideal location, easy access, friendly and helpful staff, comfortable bed and suite, perfect for a 4 day holiday in Venice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property in a great location. The staff was very friendly and helpful.
Stayed 3 nights in May 2025

6/10 Okay

Elena

Liked: Cleanliness, staff & service
My room was not st the main entrance. I had to go through the courtyard. The room had three levels / with many steps from the bed to the bathroom / I found it very inconvenient and dangerous. I had to keep light on through the night. But the worse was my bed . It was so high that I was not able to get in. I am but shot - ft 5’6. They had to bring in a box that I could Strp on it and then climb into the bed. It was awful. Getting from the bed was an acrobatic effort. The room Itself was dark, I felt I was in a coffin. In a 4 star hotel there were only pair cups in my room. Not even a free bottle of water. When I asked about my perks for VIP status, they brought cheap fizzy bottle. I asked to change it for a bottle of wine. They said that it will be much too expensive. A bottle of wine in Italy can cost as cheap Euro 9. Never touched that fizzy drink. Awful - the way I was treated as a poor relative. Shame!
Stayed 3 nights in May 2025

10/10 Excellent

Stiven

Stayed 2 nights in May 2025

10/10 Excellent

Heather

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel located in great location in the city. All hotel staff were extremely helpful and helpful!
Stayed 2 nights in May 2025

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the front desk staff was very friendly and helpful in our check in and out. The bell boy quickly helped taking our luggage and leaded us to room. The room was spacious and clean, the bed was very comfortable, location was excellent! We will stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Pixian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The customer service was great. It is very close to the attractions there. A lot of stores are just a few minute walk away. It is quiet and safe. It is great experience.
Stayed 1 night in May 2025

10/10 Excellent

Joseph A

Very friendly Staff
Stayed 3 nights in May 2025

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Very close to the Dock. Felt safe. Our room was so unique. The floor had a bit of a slope, but charming.
Stayed 2 nights in May 2025

10/10 Excellent

Ian

Stayed 1 night in May 2025

10/10 Excellent

JoAnna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful personal attention!
Stayed 2 nights in May 2025

6/10 Okay

Dora

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We had nice bell hop but the service desk is very short
Stayed 1 night in May 2025

8/10 Good

Laura

Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Gerri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet! Staff was wonderful !! Clean and the best so far in Italy !!
Stayed 1 night in May 2025

6/10 Okay

magdalena

Stayed 2 nights in Apr 2025

10/10 Excellent

lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third time and I hope not the last. The thing that I love about this hotel is it is slightly tucked away just off the Grand Canal plus it is quiet and we can sleep!
Stayed 3 nights in Apr 2025

10/10 Excellent

Maria

Stayed 1 night in Apr 2025

10/10 Excellent

Drake, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, room comfort
Rooms did not have any fans or air conditioning functioning and had mosquitos and ants along with loud neighbors. Despite asking for a different room nothing was done for three days. For the price would look elsewhere.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay!
Stayed 1 night in Apr 2025

8/10 Good

Robert

Stayed 2 nights in Apr 2025