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Hotel Bisanzio

4.0 star property

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Photo gallery for Hotel Bisanzio

Lobby
Superior Room, Terrace | Terrace/patio
Junior Suite | Minibar, in-room safe, desk, blackout drapes
Lobby sitting area
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Riva degli Schiavoni, Calle della Pieta, 3651, Venice, VE, 30122
  • St. Mark's Square
    ‪6 min walk‬
  • Rialto Bridge
    ‪13 min walk‬
  • Grand Canal
    ‪35 min walk‬
  • Venice (VCE-Marco Polo)
    ‪132 min walk‬

Room options

View all photos for Family Loft, 1 Bedroom

Minibar, in-room safe, desk, blackout drapes

Family Loft, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Superior Room, Terrace

Superior Room, Terrace | Terrace/patio

Superior Room, Terrace

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout drapes

Family Room

  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed OR 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite

Junior Suite | View from room

Junior Suite

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Double or Twin Room

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

  • 452 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 204 sq ft
  • Sleeps 3
  • 1 Queen Bed

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  • Air conditioning
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4.8 out of 5, Exceptional, (1005)
The price is $346
per night
$390 total
includes taxes & fees
Apr 27 - Apr 28
Palazzo Veneziano

About this property

Hotel Bisanzio

4-star hotel in Castello
This smoke-free hotel features a bar/lounge, 24-hour room service, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available once per stay.
Hotel Bisanzio offers 40 accommodations with minibars and safes. LED televisions come with satellite channels. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Hotel Bisanzio features multilingual staff, tour/ticket assistance, and concierge services. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Venice hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

Hotel Bisanzio is a smoke-free property.

24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 100 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 2 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 100 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1QSMCMTQN

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western Bisanzio
Best Western Bisanzio Venice
Best Western Hotel Bisanzio
Best Western Hotel Bisanzio Venice
Bisanzio
Best Western Bisanzio Hotel Venice
Hotel Bisanzio Venice
Hotel Bisanzio
Bisanzio Venice
Hotel Bisanzio Hotel
Hotel Bisanzio Venice
Hotel Bisanzio Hotel Venice

Hotel Bisanzio Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 630 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 58 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 15 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mayrelis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Jan 2025

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such amazing hotel myself and my wifes first time our honeymoon we are going to go back next summer with more family.
Stayed 5 nights in Jan 2025

6/10 Okay

jocelyn

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good location & family room. Not good in service.
What we liked: close to St. Mark’s Square & to boat station, there were 2 showers & 2 sinks in the bathroom, good for family of 4 (1 couple bed & 2 single beds). What we did not appreciate: the room was too hot & stuffy, they suggested to just open the windows but then the alleys were noisy until past midnight; the only hotel which did not provide complimentary water bottles.
Stayed 2 nights in Jan 2025

10/10 Excellent

Arthur

Stayed 3 nights in Dec 2024

8/10 Good

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, great value for money, friendly staff, good breakfast. It is set in beautiful period building.
Stayed 2 nights in Dec 2024

6/10 Okay

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Ok hotel, good location but a little disappointed.
Really torn about a 3 or 4 star rating as although the hotel was ok, it just didn’t live up to expectations. Staff were good other than one who wouldn’t open the bar, we stayed over Christmas and specifically picked a hotel with a bar for that reason, incase other places were not open, and Christmas Eve the guy just point blank refused. The facilities were ok, in good condition but just doesn’t feel to 4 star standard so was a bit disappointing overall as an experience hence the mark down. Basically just a reception area with a bar, a cramped breakfast room and bedrooms.
Stayed 4 nights in Dec 2024

10/10 Excellent

rosane l

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Leigh

Liked: Cleanliness

6/10 Okay

lazaro m

Stayed 2 nights in Dec 2024

6/10 Okay

Elizabeth Margaret

Mainly good location except entrances to the hotel were through a narrow lane which felt unsafe. The main area was only 100 yards or so, but anyone could be behind you. As a solo lady didn’t enjoy this lane and no mention on Expedia before I booked. Most staff were ok but some were unhelpful when asked where some places were. 1 receptionist didn’t want to mark my map and when pressed clearly marked a totally different area. So I walked 20 mins to be told I was in the wrong place. On arrival the room allocated stank of drains, I flushed the WC several times but it was dreadful. I went to reception and had to be forceful to change rooms. First receptionist simply shrugged and said they had no other too available which was a lie. Fortunately another receptionist took over and I was moved. They took pleasure later in saying the maid didn’t smell anything!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Randall

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful with dining suggestions.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very kind
Stayed 3 nights in Nov 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Yudelka

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 2 nights in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Evangeline

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for Biennale visitors! I was so happy with the location. The staff were kind and full of good advice. My room had a balcony which was so lovely. The bed was comfortable. If you want an authentic experience, this is the place. I did not do the hotel breakfast so I have no opinion regarding the food.
Stayed 8 nights in Oct 2024

6/10 Okay

Diego

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Three nights in Venice
Stayed 3 nights in Nov 2024

10/10 Excellent

Abbey

Liked: Cleanliness, amenities, property conditions & facilities
The front desk guy was more then accommodatable Very nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous! We loved staying here for so many reasons! The staff is incredibly friendly and helpful. We received excellent recommendations for dinner, including one for Osteria Ai Do Pozzi, which was AMAZING! The room was super clean, comfortable, and lovely. We hope to come back someday!
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria, Gardnerville

Traveled with family
Liked: Cleanliness
Property was extremely well located.. very central to most important areas of Venice. The staff was friendly and accommodating. We were very pleased with our stay there!
Stayed 5 nights in Oct 2024

10/10 Excellent

Maurice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great condition
Stayed 2 nights in Sep 2024

10/10 Excellent

Airi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Safe and clean, a comfortable room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Stayed 3 nights in Aug 2024