A bar/lounge, a 24-hour front desk, and a front-desk safe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Hotel Diana offers 27 accommodations with safes and hair dryers. Satellite television is provided. Bathrooms include bathtubs or showers and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Hotel Diana features multilingual staff, room service (during limited hours), and a front-desk safe. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink.
Hotel Diana is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.
Languages
English, French, German, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
A bar/lounge
Family friendly
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Guidebooks
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
Elevator
More
4 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Rollaway/extra bed (surcharge)
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
TV with cable/satellite channels
Food and drink
Limited room service
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 100 per day
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately EUR 10 for adults and EUR 10 for children
Rollaway bed fee: EUR 100 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 October to 15 April
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Comfort Diana
Comfort Diana Venice
Comfort Hotel Diana
Comfort Hotel Diana Venice
Diana Comfort
Comfort Hotel Venice
Comfort Hotel Venice
Hotel Diana Venice
Diana Venice
Hotel Diana Hotel
Hotel Diana Venice
Hotel Diana Hotel Venice
Hotel Diana Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 156 out of 825 reviews
10 - Excellent
156
Rating 8 - Good. 314 out of 825 reviews
8 - Good
314
Rating 6 - Okay. 185 out of 825 reviews
6 - Okay
185
Rating 4 - Poor. 91 out of 825 reviews
4 - Poor
91
Rating 2 - Terrible. 79 out of 825 reviews
2 - Terrible
79
7.4/10
Cleanliness
7.2/10
Staff & service
6.8/10
Amenities
6.6/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
6/10 Okay
Jill
Nov 22, 2024
Jill
Stayed 2 nights in Oct 2024
6/10 Okay
Esperidion, Ottawa
Nov 17, 2024
Esperidion
Stayed 2 nights in Oct 2024
6/10 Okay
Wan Yin
Nov 15, 2024
Wan Yin
Stayed 2 nights in Oct 2024
6/10 Okay
Tracey
Nov 12, 2024
Tracey
Stayed 2 nights in Oct 2024
6/10 Okay
Teresa
Nov 10, 2024
Liked: Cleanliness, staff & service
Great breakfast. Close to San Marco and water bus.
Teresa
Stayed 1 night in Nov 2024
8/10 Good
Zeynep
Nov 9, 2024
Liked: Cleanliness, staff & service
Clean and safe place to stay. It is near the city centre and all landmarks
The room we stayed in (401) was not in good shape. Stains on the carpet and curtains (blood, likely from people killing the many mosquitos that seemed to appear magically) as well as a cracked toilet seat did not give a good first impression. The bed really needs replacement as both sides of the bed had heavy slants and it was a challenge to not fall out of bed. Wallpaper was peeling and cracked walls also were not appealing. However, the sheets were clean and the bathroom was decent, as European hotels go. The location was excellent, but that is the only redeeming quality of this very dated hotel.
Close to St Marco Square. Convenient. Pretty nondescript accommodation with poorly ventilated en-suite facilities. Disappointing basic breakfast.
Kanthi
Stayed 3 nights in Oct 2024
8/10 Good
Abad
Traveled with family
Oct 17, 2024
Liked: Cleanliness, staff & service
Hotel was right in the center of town with restaurants and bars all around. Very close from boat station and landmarks . Pretty clean. Breakfast is very good. However, there is line for check- in and it’s at the hotel in front of it. Plumbing in the bathroom is not the best. Bathroom window had a huge crack open and could not be closed. They just left it like that it appears.
Absolutely horrible hotel and the service is terrible, it is very old and dirty; it smells of humidity and mold. I advise not to consider it as a sales option anymore. I told them that I had planned to stay two nights and I couldn't stand it immediately, I left there the next day, a very, very bad experience.
The front desk goy at reception was rude. The room was dated and dirty. The thermostat didn't work so we were cold the whole time. We asked for extra blankets and received these scratchy, thin blankets -- the kind your grandma has. Plus, I'm pretty sure we have BED BUG bites. I only booked this place because it was the only thing left available at a reasonable price. I regret it entirely. I will say we were safe -- and there was hot water. But that's it.
The first problem was you had to check in at another hotel. The front desk at this hotel was abandoned. The second problem was I paid for a room with air conditioning only to be told it was turned off for the season even though the room was hot. The clerk actually laughed and said we would complain no matter what they did. I simply expect the air to work when I pay for a room that advertises air conditioning. The third problem was mold on the ceiling in the room. The only upside to this hotel was the bed was comfortable and the location was great.
Michael
Stayed 1 night in Oct 2024
4/10 Poor
Alejandra
Traveled with family and small children
Oct 12, 2024
Disliked: Amenities
Hotel is old. Needs upkeep.
Alejandra
Stayed 1 night in Oct 2024
6/10 Okay
Shena
Traveled with family
Oct 10, 2024
Disliked: Cleanliness, amenities
Black mold in bathroom walls and cling edges. Quaint decor. Edges of carpet haven’t been vacuumed in awhile. Hard bed, thin bedding. Only two pillows. Very noisy on street below.
Shena
Stayed 1 night in Oct 2024
8/10 Good
Lina
Traveled with family
Oct 9, 2024
Liked: Cleanliness, staff & service, amenities
really close to all historical landmarks, a little noisy as it's on a busy area, but convenient,
Lina
Stayed 2 nights in Oct 2024
6/10 Okay
Carlos
Traveled with family
Oct 9, 2024
Liked: Cleanliness, staff & service
Nice kept older property...150 years?...small room but excellent location
Checkin and breakfast are at Hotel Padana, not at Diana. There are no staff permanently located in Diana. Room was very small and bathroom tiny . Decor was worn and in need of update. Towels and bed linen were spotlessly clean, unlike the room which hadn't seen a hoover in several weeks. Ignore any reviews showing canals or water views Diana is landlocked (see Google earth!). Very centrally located though and a 10 min walk to St. Mark Square water taxi. If you've not visited Venice before then you WILL need Google maps to get around - or get lost like we did at first
Lance
Stayed 3 nights in Sep 2024
8/10 Good
Hannah
Oct 7, 2024
Liked: Cleanliness, room comfort
Better than expected
Despite some dodgy reviews we were pleasantly surprised by our stay here. The room was clean, the bed was comfortable, the mattress was new and the bathroom was clean with lots of hot water. The only thing to note is that reception is in the hotel opposite. This was not made clear for us. Breakfast is also in the hotel opposite which was basic not enough to keep us going.
Hannah
Stayed 1 night in Oct 2024
8/10 Good
Mary Catherine
Traveled with partner
Oct 3, 2024
Liked: Cleanliness
The misquitos were so bad it was hard to sleep with no air condition. The shower was super small.
The bathroom ned a bit of love.
Mary Catherine
Stayed 4 nights in Sep 2024
10/10 Excellent
Jhabre
Traveled with group, Business traveler, Traveled with partner, Traveled with family