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Hotel Dona Palace

4.0 star property

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Photo gallery for Hotel Dona Palace

Executive Suite | Private spa tub
Aerial view
Junior Suite | Premium bedding, minibar, in-room safe, desk
Front of property
View from property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
San Marco 391, Venice, VE, 30124
  • St. Mark's Square
    ‪1 min walk‬
  • St. Mark's Basilica
    ‪2 min walk‬
  • St Mark's Campanile
    ‪3 min walk‬
  • Venice (VCE-Marco Polo)
    ‪127 min walk‬

Room options

View all photos for Royal Suite

Royal Suite | Premium bedding, minibar, in-room safe, desk

Royal Suite

  • 560 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Exclusive Suite (Duchessa)

Exclusive Suite (Duchessa) | Premium bedding, minibar, in-room safe, desk

Exclusive Suite (Duchessa)

  • 538 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Junior Suite (Comfort)

Junior Suite (Comfort) | Premium bedding, minibar, in-room safe, desk

Junior Suite (Comfort)

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, desk

Classic Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Junior Double or Twin Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Classic)

Junior Suite (Classic) | Premium bedding, minibar, in-room safe, desk

Junior Suite (Classic)

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Suite

Comfort Suite | Premium bedding, minibar, in-room safe, desk

Comfort Suite

  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Junior Double or Twin Room

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Dona Palace

4-star hotel in Venice City Center
A bar/lounge, a snack bar/deli, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and a 24-hour front desk are onsite.
Hotel Dona Palace offers 27 accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This historic hotel also offers a library, a terrace, and multilingual staff.

Hotel Dona Palace is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11 AM.
VENIXINO - Onsite cocktail bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • VENIXINO

Things to do

  • Library
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests staying more than 1 night may be required to change guestrooms during their stay.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 90.0 per night
Cribs (infant beds) are available for EUR 25.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
In winter, the use of the outdoor spa tub in the Executive Suite room type, will depend on weather conditions.
Property Registration Number IT027042AIBCLRQXOK

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Dona Hotel
Dona Palace
Dona Palace Hotel
Dona Palace Venice
Hotel Dona
Hotel Dona Palace
Hotel Dona Palace Venice
Hotel Dona Palace Hotel
Hotel Dona Palace Venice
Hotel Dona Palace Hotel Venice

Hotel Dona Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1001 reviews
Rating 8 - Good. 339 out of 1001 reviews
Rating 6 - Okay. 79 out of 1001 reviews
Rating 4 - Poor. 20 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Gregory

Liked: Cleanliness, property conditions & facilities
Nice boutique hotel but no real public space. Solely an outdoor terrace on the canal but kind of run down. We took their best room, top floor with balcony and outdoor jacuzzi. The room was nice but the space a little odd. Breakfast food was pretty poor and the dining room not very charming. Service was excellent with staff attentive, friendly, and efficient.
Stayed 3 nights in Oct 2024

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean, friendly and accommodating staff and beautiful property and area.
Stayed 1 night in Oct 2024

10/10 Excellent

nalini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dona Palace was a lovely boutique hotel. The room was very comfortable, beautiful, quite spacious, light & bright with two windows & well appointed. The breakfast buffet was exceptional! A beautiful spread every morning in a lovely dining area. The location of the hotel is only a few mins walk to St. Mark’s square & the Doge’s Palace… very conveniently located ! Close to an excellent restaurant, Rossopromodoro, recommend by the hotel staff. Enjoyed many delicious meals there. Overall excellent stay at Dona Palace & would recommend it.
Stayed 3 nights in Sep 2024

8/10 Good

Michelle

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very pretty right on a small canal
Stayed 2 nights in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicholas, Sammamish

Traveled with partner
Liked: Amenities, property conditions & facilities
This is a very nice hotel. Our room was clean, with good air conditioning and quiet. Italian hotel rooms are generally very small by American standards and this property is no different, however it was comfortable for two adults. The bathroom itself is fairly big but it does not have countertop to layout all your toiletries and the shower is a bit small but we managed just fine. The shower has plenty of hot water and has good water pressure. The staff is very attentive. The location is less than 5 minutes to San Marcos square. They have a nice outdoor patio on a small canal where you can enjoy an aperitif before or after dinner. They offer an outstanding breakfast in a beautiful dining room. We enjoyed our stay and would recommend the Hotel Donà Palace to anyone planning a trip to Venice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sammy

Traveled with partner
Liked: Amenities
Stayed here for two nights while in Venice. Amazing staff, and very good breakfast. Everyone was so helpful and courteous. The room was clean and the bathroom and shower was also very clean and modern. I would def come back to this hotel. It's situated in the middle of everything and about a 5m walk from the st. Basilica. Busy area with a few restaurants around.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tamra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful but hard to find
We had a hard time finding the hotel but it was beautiful and the staff was friendly and extremely helpful. Room was big and gorgeous but we could hear noise outside until 1:30 in the morning. Sounded like people moving metal furniture around and scratching the ground. Water taxi directly from the hotel to airport was amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, highly recommended.
First time to Venice, such a great place to visit. Loved the hotel, lovely room clean and tidy. Slept very well. Great staff, location and service. Very much recommended and look forward to coming again very soon.
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right on a canal! Staff was so accomodating and pleasant.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ivonne

Stayed 1 night in May 2024

10/10 Excellent

JoAnnie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Venecia
Super service. Friendly and helpful staff.
Stayed 3 nights in May 2024

10/10 Excellent

dennis, humble

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel with everything around it, shops and restaurant's. Would highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Dorothy, Elland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Silvina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, charming property, great service and breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Nanette Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time at Dona Palace Hotel in Venice Italy and I must say each time I am amazed at how flawlessly managed it is. My room was "home away from home" in every aspect. I love their bed sheets! Grande place and very comfortable in every manner. Thank you for making my visit to Venice so enjoyable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mayerling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the staff are absolutely amazing.
Stayed 2 nights in Feb 2024

8/10 Good

Mohammad Farouk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous, comfortable stay
Fabulous from entering the foyer, beautiful surroundings. desk staff, helpful and friendly. luggage immediately taken to our room. Our room number 45 was big, bath, two sinks, lots of toiletries. Air conditioning, huge comfortable bed. Breakfast was incredible, again staff attentive and friendly. We have been visiting Venice seven years, best hotel we have been in.
Stayed 3 nights in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
We had a canal view and it was very beautiful Central to all the main spots to see Very friendly staff, very helpful with directions and connecting pick ups Very good breakfast too I will go back again if ever if ever in Venice again
Stayed 1 night in Oct 2023

8/10 Good

Gail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little boutique hotel. Breakfast room and small bar area are charming. Rooms are comfortable and roomy. Staff is pleasant but could smile more:-)
Stayed 2 nights in Oct 2023

8/10 Good

Judy, Laguna Hills

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay, and the location was very convenient to plaza Santa Marco. The only downfall was the bathroom grout had some mold in the shower area. The staff was very nice, and the room was roomy and clean otherwise.
Stayed 2 nights in Oct 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
This is s very nice hotel, and I was quite comfortable here. The breakfast room, bar, patio, and terrace were very nice. Elia, in the bar was a great bartender. He made me something quite tasty. I would certainly stay here again if I wanted to be in the very busy area of San Marco.
Stayed 4 nights in Oct 2023

10/10 Excellent

William H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023