This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. Additionally, a 24-hour front desk, limo/town car service, and a computer station are onsite.
Hotel Ducale offers 45 accommodations with safes and hair dryers. Beds feature down comforters. 21-inch LCD televisions come with satellite channels.
Bathrooms include showers, bidets, and complimentary toiletries. Business-friendly amenities include desks and phones.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. For a surcharge, the property provides a cruise ship terminal shuttle and a train station drop-off service. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.
Train station pick-up and drop-off shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Limo/town car service
Limited onsite parking
Food and drink
A bar/lounge
A restaurant
Things to do
Shopping
TV in common areas
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Multilingual staff
Tour and ticket assistance
Business services
Computer station
Accessibility
Elevator
More
1 building
3 floors
Built in 1952
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
21-inch LCD TV with satellite channels
More
Air conditioning (climate-controlled)
Desk
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
A tax is imposed by the city: From 1 January - 31 January, EUR 1.70 per person, per night for adults; EUR 0.80 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February - 31 December, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours during certain times of the year
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Ducale Mestre
Hotel Ducale
Hotel Ducale Mestre
Hotel Ducale Hotel
Hotel Ducale Mestre
Hotel Ducale Hotel Mestre
Hotel Ducale Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 171 out of 1000 reviews" "
10 - Excellent
171
Rating 8 - Good. 383 out of 1000 reviews" "
8 - Good
383
Rating 6 - Okay. 257 out of 1000 reviews" "
6 - Okay
257
Rating 4 - Poor. 117 out of 1000 reviews" "
4 - Poor
117
Rating 2 - Terrible. 72 out of 1000 reviews" "
2 - Terrible
72
7.4/10
Cleanliness
7.8/10
Staff & service
5.8/10
Amenities
6.8/10
Property conditions & facilities
5.2/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveler
Traveled with family
Sep 23, 2024
Liked: Staff & service
Ducale: Honest review
The best part of the hotel is the proximity to airport and east access to public transport. The staff were courteous but the place needs serious sprucing up in the lobby and needs to be much cleaner. Venice in general is ridiculously expensive and this property follows the trend, only if it can offer value in return.
The neighborhood can be quite noisy during weekends but quieter during other times.
This was one of the worst places I have booked, it is no where close to an any star let alone 3 star! It shouldn’t even remain open considering the condition of the premises. It was infested with bedbugs and cockroaches! It smelled like dead fish market, and the receptionist was extremely rude! I found a 4 star hotel 8 mins away for the same price! Do not book this hotel at ANY COST!! Worst experience ever! We did not end up staying the night and were not refunded and the guy started to threaten us!!
I don’t feel the description of the property was accurate.
Megan
Stayed 1 night in Jun 2024
6/10 Okay
Verified traveler
Jun 1, 2024
Liked: Staff & service
Disliked: Room comfort
There was no soap in the bathroom so I had to dig out some shampoo I had packed, and the room curtain never fully closed despite me tucking it behind a shelf. The service was pleasant enough and they called me a taxi that didn't price gouge me for an airport ride at 3am. Good for a budget one night stay but I wouldn't go there for anything longer!
This is a basic no frills dated hotel managed by a skeleton staff. It is very conveniently located to visit Venice on the T1 tram stop right next to the hotel and bus 45 from at the same stop that connects to Marco Polo airport. There are plenty of cafes for breakfast and drinks with one attached to the hotel. The only restaurant- Da Piero - is excellent place to eat- just five minutes walk from hotel.
because we didn’t like he change the price on us when we ask for extension. The price listed what I paid the day before on Expedia, he said pay him more, he then called his wife over and they adjusted the price on Expedia to more than what he was offering. We asked why he changed it he said because he the boss, after few words he spit at us and cuss at us. Such a traumatic experience and on top the property looks nothing like it’s pictures and very dirty
Totally terrible customer service, the owner is a shameless utterly greedy person who charges us €30 Euro Extra for coming few hours before check-in time. Room floor and toilet are dirty after constant requests no one bother to come and honour my request. Heating shut down from the reception at 8am in the morning left the shivers for the morning as outside temperature was 0 degree celcious. Reception guys are keep lying to us and very unprofessional. One word for this hotel just avoid avoid avoid, get something better for your hard earn cash.
Noise of saw and pipe being cut in the middle of the night. Arrived early and had to pay 20 euros to have the suitcases in the lobby till check in. Clerk was not amiable when we were leaving at 1:30 am.
Anita
Stayed 1 night in Oct 2023
8/10 Good
Riccardo
Oct 16, 2023
Liked: Cleanliness, staff & service
Easy peasy chill neighborhood, close to the airport by cab but a bit complicated by bus