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Hotel Indigo Venice - Sant'Elena by IHG

4.0 star property

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Photo gallery for Hotel Indigo Venice - Sant'Elena by IHG

Interior entrance
Banquet hall
Interior detail
Garden view
Standard Room, 1 Queen Bed | 1 bedroom, premium bedding, minibar, in-room safe

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
Calle Buccari 10 S Elena, Venice, VE, 30132
  • St. Mark's Square
    ‪24 min walk‬
  • Grand Canal
  • St. Mark's Basilica
    ‪26 min walk‬
  • Venice (VCE-Marco Polo)

Room options

View all photos for Suite, 1 King Bed (Living Area)

Suite, 1 King Bed (Living Area) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed (Living Area)

  • 368 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden View

Suite, 1 King Bed, Garden View | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 King Bed, Balcony

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

7.0 out of 10
Good
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

9.6 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 2 Twin Beds

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Inner Garden)

Standard Room, 1 Queen Bed (Inner Garden) | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed (Inner Garden)

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Indigo Venice - Sant'Elena by IHG

4-star hotel in Sant'Elena
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite.
Hotel Indigo Venice - Sant'Elena by IHG offers 75 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 735 square feet (68 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden.

Hotel Indigo Venice - Sant'Elena by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Savor - Overlooking the garden, this restaurant specializes in Italian cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.
Room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Savor

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 735 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1M7IWY6VR

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 31 March
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Sant' Elena Venice
Hotel Indigo Venice Sant'Elena
Hotel Indigo Sant'Elena
Indigo Venice Sant'Elena
Indigo Sant'Elena
Indigo Venice Sant Elena

Hotel Indigo Venice - Sant'Elena by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 516 out of 1001 reviews
Rating 8 - Good. 382 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 24 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great cocktails with attention to detail and personal likes. We'll worth a visit
Stayed 6 nights in Apr 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

2/10 Terrible

William

Traveled with partner
Disliked: Cleanliness
Woke up to bed bugs and bites had to leave the hotel in the middle of the night. No refund has been given.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gratian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, modern rooms. Very nice property.
Stayed 1 night in Dec 2024

10/10 Excellent

sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely little hotel. Beautiful bar area, lovely staff and in a really quiet part of Venice, but only 10 minute walk from the centre!
Stayed 3 nights in Dec 2024

10/10 Excellent

Zak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at front desk very welcoming , remembered us and helpful
Stayed 3 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

shazmin

Traveled with family
Liked: Cleanliness
**Pros:** - The location is quite convenient if you're planning to use water taxis, as they are close by. - Beautiful views and scenic surroundings, making it a nice spot to relax. - It’s not in the heart of the city but still has easy access to the main areas via public transportation. **Cons:** - There aren't many dining options nearby, so you’ll likely need to travel to find good restaurants. - The hotel was difficult to locate on our first visit, which added a bit of frustration. - Unfortunately, the staff were not very welcoming. They were blunt and not very helpful when we had questions. - While the hotel itself is quite pretty, the air conditioning situation was a major letdown. We ended up requesting an additional fan, which barely helped in the heat. Overall, it’s an okay choice for a short stay, but there are some issues that need to be addressed to make it a more comfortable experience.
Stayed 3 nights in Aug 2024

10/10 Excellent

Enrica

Traveled with family
Liked: Property conditions & facilities
Friendly and helpful staff- good value for the money- will definitely return- good breakfast ( continental not American/ British).
Stayed 4 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in a lovely, quiet area in Venice - accessible from the main train station via 4.2 and 5.2 ferry, takes about 30 minutes. The welcome from the reception team was excellent, warm and friendly, the hotel has a lovely courtyard, for relaxing and sunbeds. Breakfast is fabulous and super value. Overall a wonderful stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

christi

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Michael

Stayed 4 nights in Jul 2024

6/10 Okay

Markos

Traveled with group
Liked: Staff & service, property conditions & facilities
The AC in our wasn’t working properly it was extremely hot all 3 days during our stay. Concierge was helpful and attended to our matter immediately. However, the AC stil has some issues and clearly wasn’t working to full capacity. Paid $1500 for 3 unpleasant hot sleep nigts.
Stayed 3 nights in Jul 2024

8/10 Good

Doreen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night. Hotel is on an island. You can only reach the hotel by water taxi from the airport
Stayed 1 night in Jul 2024

10/10 Excellent

Ashok Kumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cool staff. Improve room amenities.
Stayed 2 nights in Jun 2024

10/10 Excellent

Katie Ellen

Liked: Staff & service, property conditions & facilities
We had a great stay. The hotel was lovely and very comfortable for our family (2 children age 6 and 8). Breakfast was delicious, and the area around the hotel was great, and much more peaceful than central Venice. We would definitely recommend it.
Stayed 3 nights in May 2024

10/10 Excellent

kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, residential area. Really only 2 dining options nearby but both were our favorites in all of Venice. Breakfast was lovely but not exceptional. This is the perfect location for touring the Venice Biennale.
Stayed 4 nights in May 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Oasis in the craziness of Venice! Beautiful hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Mayre

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very welcoming and hospitable. We needed to leave our luggage after checkout to do some last minute site seeing and the staff waa very accommodating. Additionally, when we made our reservations we forgot to add the continental breakfast option. The staff helped us add breakfast and at a discounted rate. Really nice stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Paulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional Service and Impeccable Comfort.

The service we received from reception, restaurant, and housekeeping was exceptional. Our room was immaculately clean with a delightful fragrance. The bed was comfortable, and everything was perfect overall. Additionally, the food was excellent.
Stayed 3 nights in Jan 2024

10/10 Excellent

MICHAEL

Traveled with partner
Beautiful hotel and area of Venice. Sublime, walkable, quaint and friendly locals.
Stayed 2 nights in Jan 2024