Concierge services, express check-in, and express check-out are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a garden and multilingual staff.
Hotel Martello offers 15 accommodations with safes. Satellite television is provided. Housekeeping is provided daily.
Hotel Martello features a terrace, multilingual staff, and a garden. Public areas are equipped with complimentary wireless Internet access. This Mestre hotel also offers concierge services, express check-in, and express check-out.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Low-height counter and sink
No elevator
Wheelchair accessibility
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Smoke-free property
Room amenities
Entertainment
Cable/satellite channels
Food and drink
Room service
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Air conditioning (climate-controlled)
Desk
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 7:30 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Express check-out available
Special check-in instructions
The front desk is open daily from 8 AM - 7:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 80.0 per day
Cribs (infant beds) are available for EUR 20.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
A tax is imposed by the city: From 1 January - 31 January, EUR 1.40 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February - 31 December, EUR 2.00 per person, per night for adults; EUR 1.00 per night for guests aged 10-16 years old.
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: EUR 20.0 per night
Rollaway bed fee: EUR 80.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Hotel Martello
Hotel Martello Mestre
Martello Mestre
Hotel Martello Hotel
Hotel Martello Mestre
Hotel Martello Hotel Mestre
Hotel Martello Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 25 out of 94 reviews" "
10 - Excellent
25
Rating 8 - Good. 37 out of 94 reviews" "
8 - Good
37
Rating 6 - Okay. 24 out of 94 reviews" "
6 - Okay
24
Rating 4 - Poor. 6 out of 94 reviews" "
4 - Poor
6
Rating 2 - Terrible. 2 out of 94 reviews" "
2 - Terrible
2
8.0/10
Cleanliness
8.2/10
Staff & service
6.6/10
Amenities
7.4/10
Property conditions & facilities
Reviews
6/10 Okay
Khan
Feb 12, 2019
Liked: Property conditions & facilities
In web site they wrote breakfast is included but there they info me that we dont have kitchen
My family with 2 kids were placed in the Colombo hostel instead of being placed in the hotel that i paid for . Terrible experience, the worst i ever had
What really made this a great place to stay was the owner; whether it was letting me check in early, giving comprehensive directions to Venice (with an excellent map) or preparing cocoa at breakfast she did it with care and charm. The location is also great, a short stroll from Mestre station, from where one can get to Venice easily and cheaply. The buses run from even closer to the hotel. I'd say this was a more convenient location than some parts of the island itself, as trains run every ten minutes. It's not a luxury option, but definitely much better than hostelling or paying over the odds for somewhere in the city centre.
Very convenient hotel for traveling short distance into Venice by train or bus - train station with frequent service 5 minute walk from hotel (about 15 minutes into Venice by train). Really helpful owner who gave us lots of information and advice when we arrived. Rooms basic but very clean with very good air conditioning - seemed to be recently refurbished. Breakfast okay but limited choice.
We booked this hotel because of its proximity to the train station. We wanted a hotel that offered easy access to the main attractions in Venice but was also close to the train station as we were getting a morning train to Verona.
It isn’t the most modern hotel however it is very clean and has everything we needed for our stay. The room was a good size, had air conditioning and a safety deposit box which was useful. The bed wasn’t the most comfy (not terrible though) and this was a minor issue compared to the great service provided by the hotel. Free wifi was also available.
The owners and staff were very friendly and provided really helpful information about the local area and getting around. The hotel is perfectly located for getting into Venice. You can catch a bus from just around the corner or a train. Both options are explained by the owner and so easy to use. We chose the train.
A breakfast basket was included and consisted of a roll, croissant, and Italian toast along with a variety of spreads. Tea, coffee and orange juice was also on offer. A simple breakfast but a nice start for the day.
There were a range of restaurants nearby and a couple of small stores if you wanted a bottle of water etc.
If you are looking for a base for a couple of nights at a reasonable price I would highly recommend this hotel. I would stay here again if I returned to the area.
Our hostess Karla was helpful and kind. Her communications were always clear and she took the time to answer questions with sincerity and good advice. The hotel is in beautiful condition and spotlessly clean. We enjoyed being away from the tourist crowds on the island of Venice. It was only a few blocks walk to take either a bus or the train, and a 10 Minute ride to Venice. And Karla gave us easy directions for both as soon as we arrived.
Overall, the hotel and staff were very nice and it was convenient to the train station. The only small drawbacks were the same breakfast every day which would be okay for a couple of days but I stayed for 6, and it was a little cold and damp so took awhile to warm up and fall asleep.
Really nice small hotel in quiet location but close to buses and trains into Venice. Room was spotlessly clean and the lady proprietor was very friendly and helpful. Would definitely go back again.
Well situated in a quiet and safe neighbourhood with easy access to the Mestre train station and bus access to and from Venezia. Shops and supermarket are reasonably near (10 minutes or less on foot) Owner is caring and friendly. Rooms are small and simple, but clean and adequate. I would easily stay again.
Hotel was very nice and clean. Staff were very welcoming. The only negative I'd the breakfast where everything is in packets, if you have the option to skip it I would.
We stayed here for 2 nights while visiting Venice on holiday. The hotel is 10 minutes walk from the Venice Mestre railway station. It is also close to the bus stops which take you to the ferry terminals for connections to Venice island. The hotel is family owned and operated. The landlady was helpful and forthright in all communications. They had a customised map / timetable leaflet explaining how to get in to Venice and back using the bus / train / ferries. Came in very handy.
The breakfast was pretty basic continental off the shelf stuff.
No complaints.
The room was clean. Take 15 minute to Venice. Neighborhood was quiet.
Serine
8/10 Good
Xiuling, Calgary, Canada
Oct 14, 2014
Liked: Cleanliness, staff & service
Nice hotel to visit Venice
It is very convenient location to visit Venice if you are traveling budget limited. You can not get a bed within Venice with same price. Carla, the manager of the hotel is very helpful to tell you the orientation and so on. Also you have breakfast and coffee ready before you left for excitation to Venice in the morning.