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Hotel Messner

3.5 star property

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February 2025

Photo gallery for Hotel Messner

Aerial view
Reception
Point of interest
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Reviews

4.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Dorsoduro 237, Venice, VE, 30123
  • Punta della Dogana
    ‪3 min walk‬
  • Basilica di Santa Maria della Salute
    ‪3 min walk‬
  • Peggy Guggenheim Museum
    ‪3 min walk‬
  • Venice (VCE-Marco Polo)
    ‪142 min walk‬

Room options

View all photos for Classic Triple Room

Classic Triple Room | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Classic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Quadruple Room

Classic Quadruple Room | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Classic Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Superior Triple Room, City View

Superior Triple Room, City View | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Superior Triple Room, City View

  • 258 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Quadruple Room, Canal View

View from room

Deluxe Quadruple Room, Canal View

  • 280 sq ft
  • Canal view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Classic Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Single Room, Canal View

Deluxe Single Room, Canal View | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Single Room, Canal View

  • 194 sq ft
  • Canal view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room, Canal View

Superior Double Room, Canal View | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Superior Double Room, Canal View

  • 215 sq ft
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Appartamento con 2 camere da letto

Appartamento con 2 camere da letto | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Appartamento con 2 camere da letto

  • 366 sq ft
  • Sleeps 4
  • 1 Double Bed, 1 Large Twin Sofa Bed and 1 Twin Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Classic Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room, Garden View

View from room

Superior Triple Room, Garden View

  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Double Room, Garden View

Deluxe Double Room, Garden View | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Double Room, Garden View

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, Garden View

Apartment, Garden View | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Apartment, Garden View

  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Apartment, Ground Floor

Family Apartment, Ground Floor | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Family Apartment, Ground Floor

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

View all photos for Classic Apartment, Canal View

Classic Apartment, Canal View | View from room

Classic Apartment, Canal View

  • 323 sq ft
  • Canal view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Quadruple Room, Garden View

Deluxe Quadruple Room, Garden View | Hypo-allergenic bedding, down comforters, desk, laptop workspace

Deluxe Quadruple Room, Garden View

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Classic Quadruple Room (with Private External Bathroom)

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Classic Quadruple Room (with Private External Bathroom)

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Family Room, Canal View

Hypo-allergenic bedding, down comforters, desk, laptop workspace

Family Room, Canal View

  • 323 sq ft
  • Canal view
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds OR 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Triple Room, Canal View

View from room

Deluxe Triple Room, Canal View

  • 237 sq ft
  • Canal view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room, Garden View

View from room

Superior Double Room, Garden View

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Messner

3.5-star hotel in Dorsoduro
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and concierge services.
Hotel Messner offers 31 air-conditioned accommodations with hair dryers and complimentary toiletries. Beds feature down comforters. 48-inch Smart televisions come with digital channels. Bathrooms include showers.

This Venice hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance.

Hotel Messner is a smoke-free property.

A hosted evening meal is available for a surcharge daily (reservations required).
Ristorante Messner - This beachfront restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Filipino, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (EUR 25 per day)
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 70; reservation required
  • Snack bar/deli

Restaurants on site

  • Ristorante Messner

Family friendly

  • Highchair
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Dock
  • Garden
  • On a river

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Hand-held showerhead
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • No elevator
  • Tile flooring in public areas
  • Visual fire alarm

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1700
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
The check-in location differs from the property location; go to: [Dorsoduro 216]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Some guestrooms at this property are located 50 meters away from the hotel.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 12 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 5)
  • Nearby parking fee: EUR 25 per day (2953 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1WCY5TXLT

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Messner
Hotel Messner Venice
Messner Hotel
Messner Venice
Hotel Messner Hotel
Hotel Messner Venice
Hotel Messner Hotel Venice

Hotel Messner Reviews

Reviews

4.6
Rating 10 - Excellent. 11 out of 128 reviews" "
Rating 8 - Good. 19 out of 128 reviews" "
Rating 6 - Okay. 18 out of 128 reviews" "
Rating 4 - Poor. 25 out of 128 reviews" "
Rating 2 - Terrible. 55 out of 128 reviews" "

5.0/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

4.0/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

2/10 Terrible

sheeley

Disliked: Cleanliness, staff & service, property conditions & facilities
Need serious renovations. And drop the room price reasonablely. Need friendly staff.
Stayed 1 night in Oct 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

2/10 Terrible

Carl

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is not worth the money for this hotel if you are getting the apartment rooms they are not attached to the hotel there is no wifi in them and our room was dirty on arrival and couldnt view the room beforehand. We were there for 3 days and only one time was our room cleaned and bed was made for what we paid for was not worth it it was $900 canadian for 3 nights would never recommend anyone to stay here
Stayed 3 nights in Oct 2024

6/10 Okay

Anna

Traveled with partner
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

yarivey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Aarusha

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I would never stay the hotel: 1. The radiator wasn’t working and there were no remote for the AC. The room got freeeeeezing cold at night to the point that both my husband and I got super SICK! . We had to hug for body heat because the duvet/blanket was bedsheet like thin. 2. I had no way to complain about it because no phone in the room (I’m international so couldn’t call via my mobile phone). 3. Hotel was in 267 but reception was a block away in 216 so did not want to walk in that pouring rain. 4. tap water in the sink had no warm water. Freezing cold water. 5. Bathroom was not attached to the room but down the cold hallway. It was very inconvenient when sick and wanting warm shower. 6. I thought I paid for the view of the canal but instead they gave me room 4 twin beds (we are only 2 people) . Money wasted in wrong room. 7. Shower clogged till 3-5 inches after I rinsed only for 5 min and didn’t wash my hair . Imagine I actually had washed my long hair. 8. The room had stains all over the floor (coffee, wine, blood?) who knows. It was dusty as if it hadn’t been used in months. 9. There was no water heater, tea/coffee, water, iron. I don’t have high expectations from some European hotels. I brought my own tea. But nothing to warm the water when I got sick! 10. It’s kinda far from most touristy sights. 25 min ish walk. The only two good things were they let us check in half an hour early and let us leave our bags for a couple of hours.
Stayed 1 night in Oct 2024

6/10 Okay

Maria

Stayed 2 nights in Oct 2024

6/10 Okay

Megan

Traveled with group
Liked: Staff & service
Very secluded area of town! Nice people!
Stayed 2 nights in Sep 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, quiet and with a nice view. bring mosquito repellent, there are a lot of mosquitos in Venice. The Wi-Fi in the room might not be able to reach you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Todd

Stayed 1 night in Sep 2024

2/10 Terrible

Andrew

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE! Look up reviews on other sites & avoid our mistake! They have several listings just to dodge all the poor reviews. PROS: The location & staff are actually top-notch. Hot water worked as expected. AC unit did work properly. Staff was helpful (as possible) - staff consisted of one man per night running around out of breath trying to keep up with all the complaining guests. CONS: But we stepped into the hotel and could tell immediately it was not going to be pleasant. The interior of the building is very old and outdated. Everything needs work and updating. Odors everywhere, stains everywhere. We thought we stepped into the movie The Shining and we literally ran away from a scary man one night that wondered into the hotel off the street due to no locks on the front door of the hotel. Hot without AC on. Cannot control the AC. We had to call the desk to get someone to bring out a remote to turn it on/off or change the temp. The light on the AC is so bright it lights up the whole room. But we could not sleep without it due to the heat. The bed consisted of a very hard frame with 2 terrible small mattresses on top pushed together to make it almost as big as a queen. We woke up (after barely sleeping) with backs hurting. Carpet looks very dirty & bathroom sink had poor water pressure. Did not see any bed bugs. But we were / are scared about that after seeing RECENT reviews mentioning this being a problem via another site. Yuck! I would not recommend anyone stay here
Stayed 3 nights in Sep 2024

8/10 Good

Jean

Stayed 1 night in Aug 2024

2/10 Terrible

Joseph

Stayed 1 night in Sep 2024

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at the hotel Messner. The staff was friendly and helpful, and the room was clean and comfortable. We had a private bathroom in our room, but we were also on a floor with a shared bathroom in the hallway (right across from our room). This made for some noise late at night and some awkward meetings with semi-naked strangers in the hallway. All in all though, it’s a beautiful more quiet part of Venice. The salute water bus stop is a very short walk, and there are several really great spots to eat or get an espresso close by.
Stayed 3 nights in Sep 2024

8/10 Good

Irina

Traveled with partner
Liked: Cleanliness, staff & service
The location is just next to the Dom, with very polite staff. I took one star off due to the size of the room (which is basically the size of the bed with a little bathroom) plus the cover of the toilet's flush was off and needed to be placed back all the time. Breakfast was for an extra 12 EU.
Stayed 1 night in Aug 2024

2/10 Terrible

Emmie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken AC, Room not as described
There were so many issues I don't know where to start. The room looked nothing like what they advertised (Family Room, Canal View). When I complained and showed them the pictures of what we were supposed to get, they said to email management, there's nothing they can do. The room was dirty, there were no separator for the shower, water got everywhere. The air conditioner was broken and they said someone was coming in 2 hours to fix it. At the end of the day, they said no one is able to come today and they will fix it tomorrow so we had to sleep with no AC the first night. The next day, they "fixed" the AC but it was just making noise, there were no cold air coming out of it. We complained again and they said they'll send someone, no one ever showed up. Everytime I was at the front desk, it seems like there were other guests complaining about something wrong with their room as well (broken shower, stinky smell, etc). I highly recommend NOT staying here to save you troubles on your vacation.
Stayed 2 nights in Jun 2024

2/10 Terrible

Jamison

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
For context, I do not ever leave reviews of restaurants or hotels. Making an exception for this one due to a particularly weird experience. As someone who has travelled extensively on a budget, I am super forgiving of a lot of issues but feel the need to warn others about staying here. The location of the hotel (or maybe it’s 3 hotels?) is perfect. Close to Guggenheim, short walk from Accademia and multiple convenient vaporetto stops. Check in was promising. Nice enough staff. We left our bags in the lobby early in the day and spent the afternoon at Biennale. Once we finally got into the room it was a different story. The room looked nothing like any photos from the site. We were in a building about 300m from the main hotel and I suspect most photos were taken in one or 2 rooms in that building. It was small and in disrepair. The lights flickered constantly and the hairdryer in the bathroom was tape-wired into the vanity lights with exposed wiring visible. As someone who regularly works with electricity I wasn’t super alarmed but this could be a real turn-off for most folks. The molding in the bathroom was literally molding (there has to be a place to buy something like Kilz around there, c’mon—at least try to cover it up) and the toilet was constantly leaking from the base. There was an unused courtyard outside of our window. Seemed to be full of storage for a construction project. The lights were left on day and night for the duration of our stay making it hard to sleep…
Stayed 3 nights in Aug 2024

2/10 Terrible

Sanjay

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The day I reached hotel was nightmare for me . Number issue 1. No left 2.cleaning zero 3.Ac is not working. Ac water dripping at room. 4.there is no alternative for ac like standing Fan .5. Bed room light flicker like short circuit.6.Bathroom there is no exist fan.7.hotel staff are not cooperative . I ask for room change they said there is no room available and I will not pay for cancellation. I request for refund.
Stayed 1 night in Aug 2024

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great, great costumer service.
Stayed 1 night in Jul 2024

2/10 Terrible

Mitra, Coquitlam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No wifi at all. They said the rooms do not have wifi connection and only reception area has a connection. The washroom had lots of molds and the shower base was super small 2 feet by 2feet, and shower curtains full of molds. I told them the room that I booked had different pictures and they said usually the pictures are different.I don't recommend it at all.
Stayed 2 nights in Aug 2024

6/10 Okay

JACQUELINE

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is in a very good location, has a very good restaurant. The hotel definitely needs a major renovation. But for the price we paid it was ok.
Stayed 1 night in Jul 2024

2/10 Terrible

Joshua

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Sandra

Stayed 2 nights in Jul 2024

8/10 Good

CYNTHIA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a good start but one thing I really disliked is the fact that the air conditioning was set at 27 degrees celsius and we had no control over it ! The room was really hot so sleeping was really uncomfortable! No fridge and no safe .
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in such a good location. The room was fairly basic but we still enjoyed our experience there.
Stayed 3 nights in Jul 2024