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Hotel Metropole Venezia

5.0 star property

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Photo gallery for Hotel Metropole Venezia

Exclusive Suite, Lagoon View (Damasco) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Suite, Lagoon View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Exterior detail
Exclusive Suite (on the side canal) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Pet friendly
  • Breakfast available
  • Room service
  • Laundry

Explore the area

Map
Riva Degli Schiavoni 4149, Venice, VE, 30122
  • St. Mark's Square
    ‪7 min walk‬
  • Rialto Bridge
    ‪16 min walk‬
  • Grand Canal
    ‪35 min walk‬
  • Venice (VCE-Marco Polo)
    ‪135 min walk‬

Room options

View all photos for Suite, Terrace

Suite, Terrace | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Terrace

  • City view
  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Lagoon View

Suite, Lagoon View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Lagoon View

  • Lagoon view
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Studio Suite, Garden View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Studio Suite, Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room, Garden View

Classic Double Room, Garden View | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Double Room, Garden View

  • 237 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Studio Suite (on the side canal)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Studio Suite (on the side canal)

  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Grand Room

Grand Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Grand Room

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Exclusive Suite, Lagoon View (Damasco)

Exclusive Suite, Lagoon View (Damasco) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Exclusive Suite, Lagoon View (Damasco)

  • Lagoon view
  • 290 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, Lagoon View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite, Lagoon View

  • Lagoon view
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Double or Twin Room

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Double Room Single Use

  • 226 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Exclusive Suite (on the side canal)

Exclusive Suite (on the side canal) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Exclusive Suite (on the side canal)

  • Canal view
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Lagoon View

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double Room, Lagoon View

  • Lagoon view
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Double or Twin Room

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Metropole Venezia

5-star hotel in Castello
This hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a steam room, and coffee/tea in a common area.
Hotel Metropole Venezia offers 67 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and phones. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Metropole Venezia features a full-service spa and a steam room. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This luxury hotel also offers multilingual staff, tour/ticket assistance, and a garden. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle.

Hotel Metropole Venezia has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Met Restaurant - This fine-dining restaurant serves lunch only. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Japanese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 40 to 40 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Met Restaurant

Things to do

  • Full-service spa
  • Piano
  • Steam room
  • Wine tasting room

Family friendly

  • In-room babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • On the waterfront

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Spa open daily
  • Steam room
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1800
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 100 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 5.00 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 40 to 40 for adults, and EUR 0 to 40 for children
  • Airport shuttle fee: EUR 235 per vehicle (one way)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April
Guests under 18 years old are not allowed in the spa

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Metropole
Hotel Metropole Venice
Metropole Hotel
Metropole Venice
Hotel Metropole
Hotel Metropole Venezia Hotel
Hotel Metropole Venezia Venice
Hotel Metropole Venezia Hotel Venice
Metropole Hotel Venezia SPA Wellness

Hotel Metropole Venezia Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 471 out of 754 reviews
Rating 8 - Good. 178 out of 754 reviews
Rating 6 - Okay. 61 out of 754 reviews
Rating 4 - Poor. 33 out of 754 reviews
Rating 2 - Terrible. 11 out of 754 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Gerald

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

A forgetful hotel that is non apologetic

The hotel forgot to pick us up at the train station, it w as midnight , We had 4 suit cases and 4 carry on bags. We could not get a water taxi at that hour. I called the hotel. they instructed my to take the water bus. With all this luggage and cobble stone , upon arrival at the water bus station nearest our hotel. We had to walk 5 city blocks crossing 3 bridges. It was terrible. we ruined two pair of shoes.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Truly 5 stars.

Literally one of the most amazing hotels I’ve ever been to in my 63 years of traveling the world. The location, the food, the artworks, the rooms, the staff! Everything was superb. I was with my mother and aunt, both are very particular about their standards and we were all equally impressed.
Stayed 4 nights in Apr 2025

2/10 Terrible

NATALY

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad relationships
Stayed 2 nights in Mar 2025

2/10 Terrible

NATALY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad relations room terrible and breakfast also miserable for 5 stars hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Alex

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great and staff very helpful and friendly
Stayed 4 nights in Jan 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 4 nights in Nov 2024

10/10 Excellent

Scott

Traveled with partner
Liked: Property conditions & facilities
Fabulous location. Great arty property. Friendly staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Peter, Rhinebeck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly lovely, old school hotel. Beautiful rooms, charming and attentive staff and a perfect location - close , but not too close to the action of Venice. Our focus this trip was the Biennale, which was walkable. We highly recommend The Metropole.
Stayed 3 nights in Oct 2024

8/10 Good

Mark, Fort Collins

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Ikko

Stayed 1 night in Sep 2024

10/10 Excellent

Hugh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My travels around the world are fairly extensive. This hotel far exceeds quality and service in any hotel I’ve stayed in. This family owned hotel treats you as you are an extended family member This is a MUST STAY in Venice I give it 10 🌟out of 5 ✨. Its that good
Stayed 2 nights in Sep 2024

10/10 Excellent

Vera, Redmond

Traveled with family
Service is wonderful. Convenient location but away from the crowd.
Stayed 2 nights in Jul 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Incredibly interesting atmosphere and ambience. Very old Venice. I felt as if I was in an Agatha Christie movie. Great service. Great food. My room was very comfortable. It was in the garden area. I highly recommend the Metropole.
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel is located at a prime location in Venice and has an antiquated/gothic charm to it. That being said, I would not characterize this as a true 5 star hotel. The service was average and the bathrooms need some safety-proofing or upgrading. It was a fine stay, but I wouldn't book again with the prices.
Stayed 3 nights in Jun 2024

10/10 Excellent

Caroline, Boca Raton

Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic property second time staying here absolutely love the decor and charm and characteristic
Stayed 3 nights in Jun 2024

10/10 Excellent

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff. Fabulous location for getting around.hotel has a beautiful baroque garden which was peaceful and relaxing after sight seeing. Clean and well maintained hotel with interesting beautiful decor. Great value for money
Stayed 1 night in Jun 2024

10/10 Excellent

ramesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Michaela

Stayed 3 nights in Mar 2024

10/10 Excellent

Karen

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel, staff was exceptional and friendly. Would highly recommend this hotel
Stayed 3 nights in Mar 2024

10/10 Excellent

Jill

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely beautiful. The staff was superior in all ways. Delicious breakfast. Charm galore. The best hotel I've ever stayed at in my life.
Stayed 3 nights in Mar 2024

6/10 Okay

john

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location and great staff. The room temperature was way too hot and staff could not cool it down.
Stayed 2 nights in Mar 2024

10/10 Excellent

Antonia-Rita

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Andreas, Seattle

Traveled with partner
Location and history of the hotel were great and most staff members did an amazing job. However, my wife’s pricey makeup set was stolen from our room, and some of the additional services were hopelessly overpriced. Almost comical was a rat one morning in the dining room spooking all the guests!
Stayed 4 nights in Feb 2024

10/10 Excellent

Roberta

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff. Nice room appointments. Acceptable breakfast. Great location.
Stayed 3 nights in Oct 2023