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Hotel Palazzo Giovanelli e Gran Canal

4.0 star property

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Photo gallery for Hotel Palazzo Giovanelli e Gran Canal

Exterior
Bar (on property)
Reception
Interior
Luxury Studio Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Laundry
  • Housekeeping
  • Room service
  • Air conditioning

Explore the area

Map
Santa Croce, San Stae, 2070, Venice, VE, 30135
  • Rialto Bridge
    ‪9 min walk‬
  • St. Mark's Square
    ‪15 min walk‬
  • St. Mark's Basilica
    ‪15 min walk‬
  • Venice (VCE-Marco Polo)
    ‪124 min walk‬

Room options

View all photos for Deluxe Studio Suite, 1 King Bed, Garden View

Premium bedding, down comforters, Select Comfort beds, minibar

Deluxe Studio Suite, 1 King Bed, Garden View

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Double or Twin Room

Premier Double or Twin Room | View from room

Premier Double or Twin Room

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Luxury Studio Suite

Luxury Studio Suite | Premium bedding, down comforters, Select Comfort beds, minibar

Luxury Studio Suite

  • 500 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Room, Garden View

Premium bedding, down comforters, Select Comfort beds, minibar

Comfort Room, Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, Canal View

Premium bedding, down comforters, Select Comfort beds, minibar

Junior Suite, Canal View

  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Premium bedding, down comforters, Select Comfort beds, minibar

Junior Suite

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Premium Room, Canal View

Premium Room, Canal View | Premium bedding, down comforters, Select Comfort beds, minibar

Premium Room, Canal View

  • 398 sq ft
  • Canal view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room

Premium bedding, down comforters, Select Comfort beds, minibar

Classic Double Room

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Studio Suite

Premium bedding, down comforters, Select Comfort beds, minibar

Grand Studio Suite

  • 474 sq ft
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Canal View

Suite, Canal View | Premium bedding, down comforters, Select Comfort beds, minibar

Suite, Canal View

  • 646 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

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About this property

Hotel Palazzo Giovanelli e Gran Canal

4-star hotel in Venice City Center
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Hotel Palazzo Giovanelli e Gran Canal offers 35 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Select Comfort beds feature down comforters and premium bedding. 30-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 441 square feet (41 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours), a cruise ship terminal shuttle, and a train station drop-off service.

Hotel Palazzo Giovanelli e Gran Canal is a smoke-free property.

A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge on Thursday, Friday, and Saturday.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available on Thursday, Friday, and Saturday for a fee of EUR 45
  • Snack bar/deli

Family friendly

  • Crib (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 441 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Hardwood flooring in public areas
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1500
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, train station, and bus station (surcharges may apply); to arrange pick-up, contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 11 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 150.0 per day
Cribs (infant beds) are available for EUR 30.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 150 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 30.0 per day
  • Rollaway bed fee: EUR 150.0 per day
  • Hosted evening meal: EUR 45

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Giovanelli
Hotel Palazzo Giovanelli e Gran Canal
Hotel Palazzo Giovanelli e Gran Canal Venice
Palazzo e e
Palazzo Giovanelli e Gran Canal
Palazzo Giovanelli e Gran Canal Venice
Hotel Palazzo Giovanelli e Gran Canal Hotel
Hotel Palazzo Giovanelli e Gran Canal Venice
Hotel Palazzo Giovanelli e Gran Canal Hotel Venice

Hotel Palazzo Giovanelli e Gran Canal Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 172 out of 344 reviews
Rating 8 - Good. 108 out of 344 reviews
Rating 6 - Okay. 38 out of 344 reviews
Rating 4 - Poor. 16 out of 344 reviews
Rating 2 - Terrible. 10 out of 344 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Maricela

Disliked: Staff & service
Stayed 3 nights in Jun 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful property
Amazing stay on our last stop of 2-week trip through Italy. Top-notch service, clean, good location, authentic property, convenience of a dock right on the Grand Canal, and a good breakfast to start each day. We received an upgraded room for our anniversary along with a bottle of chilled prosecco awaiting us - such a nice gesture which we really appreciated! The jr suite gave us much more room and a balcony. Heads up - There are complimentary tours to Murano which we didn’t know about - save money $/or headache figuring out zaporettos. Truly wonderful property but the service was the best!
Stayed 2 nights in Apr 2024

10/10 Excellent

Agnes

Stayed 1 night in Apr 2024

10/10 Excellent

XiaoJun

Stayed 1 night in Apr 2024

6/10 Okay

Cameron

Traveled with partner
Liked: Cleanliness
Stayed 7 nights in Dec 2023

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful at check-in. Hotel is beautiful and the room was very inviting.
Stayed 1 night in Oct 2022

10/10 Excellent

Jennifer, Toddville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was ideal for multiple nights in Venice. The staff was helpful and fun to visit with. The location next to San Stae was very convenient and the breakfast exceeded expectations! The rooms were well appointed and recently remodeled but werw tight and the mattresses were beyond firm (our only real complaint). I would stay there again in a heartbeat!
Stayed 5 nights in Mar 2022

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was easy to check in. Hotel was close to everything.
Stayed 2 nights in Mar 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great HOtel
Gtreat hotel, great location, great service, great price
Stayed 2 nights in Feb 2020

10/10 Excellent

alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Good service and nice views from every room. Breakfast was your basic spread, but the croissants were amazing!
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always love this hotel! great location on the gran canal with a ferry stop right next door. great staff-always accommodating
Stayed 2 nights in Jul 2019

2/10 Terrible

Elizabeth

Disliked: Staff & service, room comfort
Nice building. Good location. Awful service.
Awful service. Attitude of no help. Yelling at a family who wanted WiFi. Wouldn’t help us with a phone call. Felt like they were doing us a favor to be there. All for the highest priced hotel of our trip. Lovely building, good location. Very uncomfortable beds.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful hotel. great location, water taxi right around the corner.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Apr 2019

2/10 Terrible

Gerard, Remsenburg, NY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No such thing as a guarantee!
All I can say, is that when you book as a couple, you run the great potential of being moved to a "sister" hotel, due to unexpected (and unbelievable) "unfortunate water damage" to your previously guaranteed booked room. It was obvious to us that we were being relocated in order to accommodate a larger group, who were to occupy several rooms. The little guy finishes last. We were denied a chance to visually see the alleged water-damaged room, and had no recourse, but to accept the alternative offered. Who needs to drag luggage around Venice on a Friday afternoon, seeking another hotel? We specifically selected this hotel due to its proximity to the Alla Laguna San Stae station, hoping not to have to transport luggage for any unnecessarily long distances, since we are both senior citizens. We were moved to a hotel two water bus stops away, to a less desirable area of Venice, close to the bus station. And during the transfer, the hotel representatives, Davide and his colleague had us enter through the exit portal to enter the boat without paying for the transfer. Although the room in the sister hotel was rather grand, we needed to get up earlier in order to be moved back to the San Stae station on the morning of our departure, causing us to be deprived of a relaxing breakfast. Booking this hotel is a gamble.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! We received an outstanding service from every staff member. The location of the hotel is right next to a bus stop and only 20 minutes walk from St. Marks Square. We were very kindly upgraded to the presidential suite for free! That was just the icing on top of the stay. Thank you so much to all of the staff at the Palazzo Giovanelli!
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location in quiet area near vaparetto S Stae stop. Free taxi to murano glass factory. Reception staff friendly & helpful. Great breakfast.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, quiet location
Very quiet but close to local restaurants and easy walk to major sites such as Rialto Bridge, St. Mark’s square etc. Vaporetto stop very convenient but we walked everywhere. Courteous staff was always helpful. Room upgrade was wonderful!
Stayed 3 nights in Oct 2018

10/10 Excellent

Abbe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our second stay at Palazzo Giovanelli. The staff is terrific. They are caring and friendly. The rooms are amazing and exceptionally clean. We love this location because it is out of the tourist area, yet certainly close enough to walk anywhere.
Stayed 2 nights in Oct 2018