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Hotel Palazzo Keller

4.0 star property

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Deluxe | Down comforters, minibar, in-room safe, desk
Exterior
Free daily buffet breakfast
LAGUNA SUITE | Down comforters, minibar, in-room safe, desk
LAGUNA SUITE | Down comforters, minibar, in-room safe, desk

Reviews

10 out of 10
Exceptional

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
3522 Calle del Pestrin, Venice, VE, 30124
  • St. Mark's Square
    ‪8 min walk‬
  • Rialto Bridge
    ‪9 min walk‬
  • Grand Canal
    ‪17 min walk‬
  • Venice (VCE-Marco Polo)
    ‪110 min walk‬

Room options

View all photos for JUNIOR SUITE DELLA SETA

JUNIOR SUITE DELLA SETA | Down comforters, minibar, in-room safe, desk

JUNIOR SUITE DELLA SETA

  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for SUITE MARCO POLO

SUITE MARCO POLO | Down comforters, minibar, in-room safe, desk

SUITE MARCO POLO

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe

Deluxe | Down comforters, minibar, in-room safe, desk

Deluxe

  • 178 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for SUITE AFFRESCO

SUITE AFFRESCO | Down comforters, minibar, in-room safe, desk

SUITE AFFRESCO

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room | Down comforters, minibar, in-room safe, desk

Classic Double Room

  • 178 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for LAGUNA SUITE

LAGUNA SUITE | Down comforters, minibar, in-room safe, desk

LAGUNA SUITE

  • 258 sq ft
  • Canal view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for JUNIOR SUITE

JUNIOR SUITE | Down comforters, minibar, in-room safe, desk

JUNIOR SUITE

  • 205 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for ROYALE SUITE TURGOVIA

ROYALE SUITE TURGOVIA | Down comforters, minibar, in-room safe, desk

ROYALE SUITE TURGOVIA

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for JUNIOR SUITE PARUTA

JUNIOR SUITE PARUTA | Down comforters, minibar, in-room safe, desk

JUNIOR SUITE PARUTA

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for JUNIOR SUITE CONTARINI

JUNIOR SUITE CONTARINI | View from room

JUNIOR SUITE CONTARINI

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for JUNIOR SUITE DELUXE

JUNIOR SUITE DELUXE | Down comforters, minibar, in-room safe, desk

JUNIOR SUITE DELUXE

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

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Junior Suite, Canal View | Down comforters, minibar, in-room safe, desk

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  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (620)
The price is $488
per night
$546 total
includes taxes & fees
Apr 12 - Apr 13
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About this property

Hotel Palazzo Keller

4-star hotel in Venice City Center
Along with concierge services, this smoke-free hotel has dry cleaning and a 24-hour front desk. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance.
Hotel Palazzo Keller offers 23 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 43-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

This Venice hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. This Venice hotel also offers tour/ticket assistance, concierge services, and dry cleaning/laundry services.

Hotel Palazzo Keller is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM

Family friendly

  • Crib (surcharge)

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Elevator (34 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 90 per day
Cribs (infant beds) are available for EUR 25 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: EUR 25 per day
  • Rollaway bed fee: EUR 90 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Property Registration Number IT027042A1J2EGJXTF

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Keller Hotel
Hotel Palazzo Keller Venice
Hotel Palazzo Keller Hotel Venice

Hotel Palazzo Keller Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 175 out of 184 reviews
Rating 8 - Good. 7 out of 184 reviews
Rating 6 - Okay. 1 out of 184 reviews
Rating 4 - Poor. 1 out of 184 reviews
Rating 2 - Terrible. 0 out of 184 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flawless
The staff and Hotel was superb. Luca and the team made you feel really welcomed, Breakfast was lovely, the drinks in the bar were very reasonable. The Hotel was spotless and very very friendly..Once again Luca and the team Thank you..!!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Val

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the class and taste. Hotel is brand new with good lighting in the bedroom, bathroom and public spaces. Breakfast buffet and the cappuccinos were awesome. Very friendly staff, nice neighborhood and close to San Marco. Very close as well to the a boat station.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachael

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, elegant spot to stay in Venice! Superb breakfast. Service was top notch and the location is perfect for access to waterbusses, getting shuttles to/from the train/airport or to simply explore on foot.
Stayed 2 nights in Nov 2024

10/10 Excellent

MONIQUE ANN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful. Rooms were spacious and clean! Location is great!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kirsten, Richmond

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel in a 15th-century palazzo located in the San Marco district; five-minute walk to the vaporetto stop and ten minutes to the main piazza. Staff couldn't have been more gracious and helpful, cocktail bar and breakfast room are exquisite. Guest rooms spacious (for Italy) and very comfortable. Will definitely book here again!
Stayed 4 nights in Oct 2024

10/10 Excellent

lisa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with helpful staff, great location, and excellent amenities!
Stayed 3 nights in Oct 2024

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Practically new hotel. Beautifully decorated, modern, clean, small..only 30 rooms. Breakfast included. Convenient location to all main attractions. Very friendly and helpful staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sharon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property. Easy access from water taxi. Close to lots of cafes and shopping. Great staff including Carlos at the bar. Wonderful breakfast!
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Palazzo Keller is one of the best hotels I have ever stayed in. Primarily because of the royal treatment my mother and I received from the moment we walked through the door. We arrived too early to check-in, but were escorted to a gorgeous sitting room where we could wait with infused waters. Once our room was ready, we were delighted at the size and appointments. Everything was top notch. The beds were incredibly comfortable. We each had our own sink in the bathroom. The toiletries were superior. And everything worked perfectly. The breakfast was one of the best I’ve had in Italy. Many options for every dietary need. The hotel is also uniquely located in a very convenient location. It is a 3 minute walk to the Saint Angelo bus station (number 1), a 10 minute walk from Piazza San Marco, a 5 minute walk from the Accademia Bridge. This location allows you to be close enough to everything without being stressed out by the crazy Venice crowds. On our last day as I was checking out, we learned that our flight was canceled and rescheduled for the following day. Although the Keller did not have any free rooms, the woman at the front desk found us a nearby hotel that was not part of their portfolio. This was a wonderfully generous gesture and I cannot say enough good things about her. I am planning to revisit Venice within the year with my husband and will definitely be staying here with him! Grazie mille!
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and amazing service. The hotel and rooms were spotless, new, and modern. The bar and breakfast area were also great. Would definitely stay here again when visiting Venice. Thank you!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spectacular breakfast!
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Amenities
Beautiful hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Sandy

Stayed 2 nights in Aug 2024

10/10 Excellent

TARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a wonderful stay. A bit away from the main drags, yet perfectly located to get to everything within 10 minutes. It allowed us to explore Venice without feeling like we were staying in the heart of everything. It meant a much more relaxing stay that staying somewhere that the hotel is trying to the star. This hotel knows it's good so it doesn't have to try. We had a junior suite, which was a perfect size for us, and the A/C helped take the edge off the summer days during our visit. It meant sleeping after a long day was much easier that was anticipated. The breakfast was very substantial and helped get the day started right. The bar is good, and the staff are always able to help with recommendations from food to try to hidden treasure sites to visit. The whole experience was just delightful - I'd stay there again in a heartbeat.
Stayed 3 nights in Aug 2024

10/10 Excellent

Augustin

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my best hotel experience, period. This hotel is beautiful (used to be a private palace, then the Swiss embassy?). The room was very nice. Comfortable bed, top notch, new and clean bathrooms. But the experience was more. The staff made me feel like really. Paola at the front desk was amazing, recommended a great restaurant and got us reservations. She also arranged our water taxi. Carlos the bartender was also great. Mixed great drinks, nice to talk to. Just a top experience. 100% would recommend for your Venice stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is exceptional! We had an amazing time. There are two ferry ports to choose from depending on where you want to go. It is very walkable making it easy to get to Rialto bridge, or San Marco square. For added convenience the hotel can arrange for a taxi pickup as well. The rooms are large and clean. What sets this hotel apart is the care the staff has for all of their guests. They go above and beyond and made our stay that much better!
Stayed 6 nights in Aug 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at this hotel! The service was top-notch, with every staff member going above and beyond to make my visit enjoyable. The facilities were fantastic, offering everything I needed for a comfortable and relaxing experience. Special shoutout to Carlos at the bar—he was incredibly friendly and mixed some of the best drinks we’ve ever had. Highly recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel- built in the 1400’s but every amenity you can Imagine. Nice bar.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gaynor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024