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Hotel Palazzo Stern

4.5 star property

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Photo gallery for Hotel Palazzo Stern

Front of property
View from room
Outdoor spa tub
Interior
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Parking available
  • Bar
  • Pet friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Dorsoduro 2792, Venice, VE, 30123
  • Biennale di Venezia
    ‪5 min walk‬
  • Peggy Guggenheim Museum
    ‪10 min walk‬
  • Palazzo Grassi
    ‪12 min walk‬
  • Venice (VCE-Marco Polo)
    ‪135 min walk‬

Room options

View all photos for Superior Triple Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite (2 Pax)

Plasma TV

Suite (2 Pax)

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Single Room

  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Triple Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room (Grand Canal View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double or Twin Room (Grand Canal View)

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite (4 Pax - Grand Canal View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite (4 Pax - Grand Canal View)

  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite (2 Pax - Grand Canal View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite (2 Pax - Grand Canal View)

  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite (4 Pax)

Plasma TV

Suite (4 Pax)

  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Junior Suite (3 Pax - Grand Canal View)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Junior Suite (3 Pax - Grand Canal View)

  • 323 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Suite (3 Pax)

Plasma TV

Suite (3 Pax)

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Hotel Palazzo Stern

4.5-star hotel in Dorsoduro
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a hot tub, valet parking, and concierge services.
Hotel Palazzo Stern offers 24 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Plasma televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include hair dryers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a hot tub.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This luxury hotel also offers a hot tub, a terrace, and multilingual staff. Concierge services and wedding services can be provided. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Palazzo Stern is a smoke-free property.

A hosted evening meal is available for a surcharge daily (reservations required).
Hotel Palazzo Stern has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Covered valet parking on site (EUR 130 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of EUR 70; reservation required

Things to do

  • Hot tub

Family friendly

  • In-room babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests booked in a Flexible room type may be required to change rooms during their stay.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 22 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 130 per vehicle (one-way, maximum occupancy 4)
  • Covered valet parking fee: EUR 130 per day
  • Hosted evening meal: EUR 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A126GUDKSJ

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Stern
Hotel Palazzo Stern Venice
Hotel Stern
Palazzo Stern
Palazzo Stern Hotel
Palazzo Stern Venice
Stern Hotel
Hotel Palazzo Stern Hotel
Hotel Palazzo Stern Venice
Hotel Palazzo Stern Hotel Venice

Hotel Palazzo Stern Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 302 out of 409 reviews
Rating 8 - Good. 79 out of 409 reviews
Rating 6 - Okay. 23 out of 409 reviews
Rating 4 - Poor. 3 out of 409 reviews
Rating 2 - Terrible. 2 out of 409 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

8.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Palazzo Stern is absolutely beautiful, and in an ideal location. Will stay again!
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

allison

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, perfect location. Staff outstanding. A true gem
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first trip to Venice and Hotel Palazzo Stern was an ideal choice for us. It has 15th Century charm with modern renovation and conveniences. Excellent location on the Grand Canal. Public transportation at the front door of the hotel. Easy walking distance to San Marco attractions and shopping. Excellent dining with many options within a five minute walk. Hotel staff friendly, courteous and aim to please. Would definitely stay here again.
Stayed 3 nights in Oct 2024

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only reason I cant give this lovely property an excellent rating was that there an infestation of mosquitoes in Venice at the time and unfortunately we were unaware. Slept with windows open and were bitten to pieces. Also, i was denied use of their parking garage as my car was too large ( Audi Q7). With that, we lost opportunity to use their designated boat. Which, from the start was a major reason we booked there. That said, i would still recommend this hotel to friends and family.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gina G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty property and great location
Simple but clean room and great location. Walkable to all the sights. Would definitely stay here again!
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Terrific hotel, staff and location. This was our second visit at the Platzl in the last three years
Stayed 3 nights in Oct 2024

10/10 Excellent

Walter

Close to all of sites by water bus as well as walking. And yet quiet and far enough to enjoy Venice less frenetic.
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A boutique hotel right on the grand canal. Wonderful staff. Older building so don't expect massive rooms but rooms are unique and well kept. Beautiful terrace right on the grand canal. Make sure you have drinks/meals there. Walking distance to most things. We would stay there again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eran

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a very nice area. We walked to San Marco and around. Very pleasant. The hotel has a great restaurant on the canal. Great location for a couple, but also great for families.
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful, received multiple email communication prior to our arrival to make sure that all of our needs were satisfied. Quick to reply to all questions. Would definitely stay here again!
Stayed 1 night in Aug 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Walking around this hotel is a treat, as it could also be called a museum, with rare artisan craftsmanship and one of a kind historic design, sculpture and artwork throughout. Built around 1500's and restored by an art afficionado family over a hundred years ago, we never got tired of looking at the ceilings, columns, terrazo, mosaic art, lighting and design. Then there are the rooms... More originality. Apparently, they are all different, large and extravagant, uniquely designed and furnished. The Rezzonico water taxi stop is convenient, right outside the door as a bonus, and there are squares, restaurants and shopping nearby. You can walk to San Marco square in about 20 minutes. The restaurant and bar is quaint, menu decent if you desire to stay onsite, and has both indoor and outdoor dining (outdoor right on the canal). Great stay, location, and experience all the way around, definitely a hotel we will not forget.
Stayed 1 night in Aug 2024

10/10 Excellent

Bill, Simi Valley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel Palazzo Stern! It was a beautiful joy and everyone I encountered there was very nice, helpful and friendly. I couldn’t have had a better experience!
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great staff
Stayed 3 nights in Aug 2024

6/10 Okay

John

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room is fine, but it didn’t have a shower. It had a big tub spot tub with a handle shower so you had to sit in the tub and take a shower that way. The AC worked fine but other than that the hotel was very quiet.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Venice, fantastic hotel.
Service was fantastic. Perfect location. Breakfast on the canal every morning was amazing. Water taxi was 20 feet away.
Stayed 3 nights in Mar 2024

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
We had an amazing stay at Palazzo Stern. The hotel is absolutely beautiful. It is on the grand Canal with a lovely terrace. But in addition to the hotel, the staff is superb. They went above and beyond to meet our every need. I would highly recommend this hotel and will definitely stay here when I return to Venice.
Stayed 2 nights in Jun 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Great staff. Beautiful hotel.
Stayed 2 nights in Jul 2024

6/10 Okay

Robert Eugene

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Breakfast service brusk. Lacked caring. Food mediocre at best. No, not even that… Electrical system is old and tired. No accommodation for any USB plugs. TV did not operate with remote. TV is old and small. Jacuzzi tub (fine bubbles?) is so slippery it’s scary and uncomfortable to take a shower. Water pressure from overhead depended on gravity. Building overall is beautiful. Former mansion. Jordi and Junior both get big thumbs up. We liked the location and neighborhood.
Stayed 1 night in May 2024

10/10 Excellent

Mimi, Salt Lake City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful top to bottom.
Stayed 2 nights in May 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff provided excellent service. Hotel conveniently next to vaporetto stop.
Stayed 2 nights in May 2024

10/10 Excellent

Kathleen

Stayed 3 nights in May 2024