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Hotel Roberta

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Lobby
Daily continental breakfast (EUR 10 per person)
Double Room Single Use, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi
Property entrance
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Bar
  • Room service
$82
includes taxes & fees
Feb 18 - Feb 19

Explore the area

View in a map
Via Sernaglia 21, Mestre, VE, 30172
  • Place, M9 Mestre Museum
    ‪11 min walk‬
  • Place, Ferretto Square
    ‪13 min walk‬
  • Place, Porto Marghera
    ‪4 min drive‬
  • Airport, Venice (VCE-Marco Polo)
    ‪20 min drive‬

Room options

View all photos for Single Room

Single Room | In-room safe, desk, iron/ironing board, free WiFi

Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double or Twin Room

In-room safe, desk, iron/ironing board, free WiFi

Double or Twin Room

8.6 out of 10
Excellent
(8 reviews)
  • 150 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, iron/ironing board, free WiFi

Triple Room

7.6 out of 10
Good
(4 reviews)
  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | In-room safe, desk, iron/ironing board, free WiFi

Quadruple Room

8.8 out of 10
Excellent
(3 reviews)
  • 194 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Double Room Single Use, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Double Room Single Use, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 1
  • 1 Double Bed

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About this property

Hotel Roberta

Mestre hotel close to Porto Marghera
This smoke-free hotel features a bar/lounge, concierge services, and a library. WiFi in public areas is free. Additionally, express check-out, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Roberta offers 36 accommodations with safes and hair dryers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Hotel Roberta features a library, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This business-friendly hotel also offers concierge services, room service (during limited hours), and express check-out.

Hotel Roberta is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 per person
  • A bar/lounge

Things to do

  • Library

Family friendly

  • In-room refrigerator

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 40
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 100 per stay
  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.70 per person, per night for adults; EUR 0.80 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 10 per person
  • Late check-out fee: EUR 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1AWKME48M

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Roberta
Hotel Roberta Mestre
Roberta Hotel
Roberta Mestre
Roberta Hotel Mestre
Hotel Roberta Mestre
Roberta Mestre
Hotel Hotel Roberta Mestre
Mestre Hotel Roberta Hotel
Hotel Hotel Roberta
Roberta
Hotel Roberta Hotel
Hotel Roberta Mestre
Hotel Roberta Hotel Mestre

Hotel Roberta Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 145 out of 467 reviews
Rating 8 - Good. 184 out of 467 reviews
Rating 6 - Okay. 88 out of 467 reviews
Rating 4 - Poor. 34 out of 467 reviews
Rating 2 - Terrible. 16 out of 467 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Thanh Tung

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fine though slightly noisy , good value
Stayed 1 night in Sep 2025

6/10 Okay

Chantelle

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Room smelled of smoke as a non smoking room
Stayed 1 night in Oct 2025

2/10 Terrible

Mavies

Liked: Cleanliness
Healthy
Stayed 2 nights in Sep 2025

6/10 Okay

katherine

Stayed 2 nights in Sep 2025

2/10 Terrible

Lena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Melvin

Stayed 3 nights in Aug 2025

4/10 Poor

nobumasa

Stayed 1 night in Aug 2025

8/10 Good

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay for visiting Venice

The hotel was nice enough but unfortunately not in a particularly nice area of Mestre, although it is very convenient for the train station with direct links to Venice
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All good …

Lovely hotel, friendly reception, room was very clean. Only issue for us was that the aircon didn’t really get cold enough and with 4 people in the room it was a little hot. Otherwise, all good.
Stayed 1 night in Aug 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Raymond

Traveled with family and small children
Liked: Cleanliness
When we checked in, we asked about getting taxi to the cruise for the next day, the receptionist doesn’t have a clue of MSC cruise. The place is convenient, lots of restaurants, maestre station is close . Nice stay for a night .
Stayed 2 nights in Jul 2025

4/10 Poor

Dave

Disliked: Property conditions & facilities
Initially the area of Mestre is not great which various undesirable people milling around looking dodgy. I wouldn’t go out on your own at night. My first room, stank of cigarette smoke, drawn in via the AC. The bed sheets had holes in the but although very basic, it was at least clean. I asked to move rooms after the first night, which was kindly accommodated, but the room was very noisy both inside and outside. For 3 nights I didn’t sleep well at all. The shower in both rooms also went cold after 2mins. Over all the hotel was poor, not a 3 star … more a 2 star and I probably wouldn’t go back again.
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Stayed 1 night in Jul 2025

2/10 Terrible

Ria

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet property near Mestre train/bus station. Friendly staff. Non-descript neighborhood.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2025

10/10 Excellent

domenic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very kind and highliy professional staff. very good location. i would go there again.
Stayed 6 nights in Jun 2025

10/10 Excellent

Garriott

Liked: Cleanliness, property conditions & facilities
Hotel Roberta does well everything well for a trip to Venice: ~20min bus ride away from Venice, nearby a supermarket (Ali), clean, good sleep. Breakfast cost 10 euros. It is good enough, nothing special. Great value for price paid.
Stayed 6 nights in Jun 2025

6/10 Okay

reena

Traveled with group
Liked: Cleanliness

Great Stay near airport

Stayed 1 night in Jun 2025

4/10 Poor

Kazimierz, Orleans

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This is a bait and switch operation. Very unusual in my experience with Expedia to find the hotel not complying with advertised amenities. The main problem for my 3 day stay was the complete lack of air conditioning in my room during the hottest days of the year with Europe under an intense heat dome. They did have some air conditioning in the hallways. The room was rather dingy and small, but clean enough. No USB ports at all. Since a had an issue with one of my charging cables, I was not able to recharge my phone at all initially. When I simply described the problem at the night front desk, the receptionist got aggressive, lecturing me that I did not have the right to criticize the hotel in any way! Eventually, he did give me an adaptor that I could use with my other cable so that I was able to recharge my phone over the rest of my stay. The day staff spoke quite poor English so communication was a problem. Overall, my hotel experience here was hardly bearable, with the first half of the night trying to sleep in stifling heat. But, In made it. Since this experience was not up to my previous longstanding experience with Expedia, and was not reasonable given the implied contract that was entered into, I would request compensation from the service provider for this experience. Thanks for your help and attention to this matter.
This was the room I was assigned to and where I stayed for three days while in Venezia Mestre.
Stayed 3 nights in Jun 2025

10/10 Excellent

Alfred

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Hotel staff were helpful and friednly.
Stayed 2 nights in Jun 2025

4/10 Poor

Michael

Traveled with group
Disliked: Cleanliness, amenities
Room is way too small
Stayed 2 nights in Jun 2025

10/10 Excellent

Oi Ying

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, close to the train station. Staff were super friendly and helpful. We were more than satisfied with the hotel's service. Would recommend it to friends.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
"Everything! The staff were so welcoming and happy! The hotel is beautifully decorated so much thought."
Stayed 3 nights in Jun 2025