Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and concierge services. Housekeeping is available on request.
Hotel Vienna offers 62 accommodations with hair dryers. Beds feature Select Comfort mattresses. Televisions come with premium digital channels. This Mestre hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Mestre hotel also offers multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Parking is available onsite for a surcharge.
Hotel Vienna is a smoke-free property.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Onsite venue - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Onsite venue #2 - This restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required.
Room service (during limited hours) is available.
Languages
Chinese (Mandarin), English, French, German, Italian, Romanian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (EUR 10 per day)
Food and drink
Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 8 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Things to do
Private wine tours
TV in common areas
Winery release events
Family friendly
Laundry facilities
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
Elevator
More
1 building
4 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Double-glazed windows
Local artist showcase
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Select Comfort mattress
Bathroom
Hair dryer
Towels provided
Entertainment
TV with premium digital channels
Food and drink
Limited room service
More
Air conditioning (climate-controlled)
Desk
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 1:30 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 16
Check-out
Check-out before 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 25 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 8 per person
Self parking fee: EUR 10.00 per day
Rollaway bed fee: EUR 25 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
National rating
This property has received its official star rating from the local rating authority.
Property is also known as
Hotel Vienna Mestre
Vienna Mestre
Hotel Vienna Hotel
Hotel Vienna Mestre
Hotel Vienna Hotel Mestre
Hotel Vienna Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This place was very clean, staff was very friendly. Nice and close to train maybe 10 mins and bus stop 5 min walk. Bus ride to Venice was only 20 mins as well as the train.
Very nice and cooperative owner and their employees.
Linda
Stayed 1 night in Nov 2023
6/10 Okay
Suhaib Hassan
Traveled with family and small children
Oct 27, 2023
Liked: Cleanliness, staff & service
All staff are really really friendly kind and helpful, well maintained property, very clean, breakfast was very good and better than expected, nice smell shower gel and good water pressure, very convenient transportation, quiet and safe inside the hotel. What i don't like is small room,A/C switched off in October, no fridge, no kettle, no toiletries apart from hand soap and shower gel which are very nice smell. People around the shops near the hotel are a bit noisy evening time.
We stayed one night in this hotel. The hotel is very close to the train station (Venice Mestre). The room and bathroom are quite small. The hotel is quite far away from the other restaurants but it has its own restaurant which included Chinese dishes in its menu. The staff are very friendly. It has a late check-out time (noon). Overall a good value hotel for a short stay.
Gregory
Stayed 1 night in Oct 2023
8/10 Good
Amit
Traveled with family
Aug 12, 2023
Liked: Staff & service
Amit
Stayed 3 nights in Aug 2023
6/10 Okay
Hasan
Traveled with family
Jan 2, 2023
Liked: Staff & service
Disliked: Property conditions & facilities
I liked it location near bus stops. Safe available.
Staff lovely and very helpful
Room was small, TV Did not work, i booked room for 4 and ended up with one double bed and one single. No kettle or tea or coffee.
Our reservation said Queen-size beds but we get double beds, when asking, they said they didn't have Queen-size beds in any room. Wifi works badly. Breakfast was delicious and great, very good options. The hotel have a restaurant with good prices and delicious food. Good service
Very good 3* hotel, very kind and helpful staff members, good breakfast, clean room and bathroom, every day cleaning service, comfy bed.The hotel is located in a quiet location, close to bus and tram stops, 10 min walk to Mestre coach and train station. Will book it again for my next holiday in Venice in few months.
Very dated Hotel.Restaurant food for dinner is not great.
You may think it’s ok if you are on a budget.
I also thought the same, but the customer service is poor.
They charged me city tax of 16.80 on day one and then asked for another 4.80 the same night as they said they made a mistake in calculation. I paid it and got the receipt.
But while vacating they asked me to pay for the breakfast we did t eat. I argued and the receptionist finally relented. But he said I have to pay to 4.80 as city tax, as I misplaced the receipt I had to pay in order to vacate. :(
This hotel is very smelly and dirty. Rooms have paint on curtains and carpet and beds are in poor condition. Location is dangerous and front desk service is rude and aggressive