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Messner Palace

4.5 star property

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Photo gallery for Messner Palace

Front of property
Point of interest
Food court
Superior Double or Twin Room, Canal View | View from room
Superior Triple Room, City View | View from room

Reviews

5.2 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry
$103
includes taxes & fees
Feb 3 - Feb 4

Explore the area

View in a map
Rio Terrà Catecumeni 216, Dorsoduro, Venice, VE, 30123
  • Place, Peggy Guggenheim Museum
    ‪2 min walk‬
  • Place, Basilica di Santa Maria della Salute
    ‪2 min walk‬
  • Place, St. Mark's Square
    ‪8 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪43 min drive‬

Room options

View all photos for Superior Double or Twin Room, Garden View

View from room

Superior Double or Twin Room, Garden View

  • Garden view
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room, Garden View

View from room

Superior Triple Room, Garden View

  • Garden view
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double or Twin Room, Canal View

Superior Double or Twin Room, Canal View | View from room

Superior Double or Twin Room, Canal View

  • Canal view
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room, City View

Superior Triple Room, City View | Frette Italian sheets, premium bedding, in-room safe

Superior Triple Room, City View

  • City view
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About this property

Messner Palace

4.5-star Venice hotel, connected to a rail/subway station in Dorsoduro
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities. Change of towels is available on request.
Messner Palace offers 10 air-conditioned accommodations with espresso makers and safes. Each accommodation is individually decorated. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include in-room fitness.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides an airport shuttle (available 24 hours) and a beach shuttle. This luxury hotel also offers multilingual staff, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided.

Messner Palace is a smoke-free property.

A hosted evening meal is available for a surcharge daily.
Messner Palace has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 2 miles (EUR 30 per day)
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Beach shuttle (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Hosted evening meal available daily for a fee of EUR 70
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in hallways (35 inches high)
  • Handrails in stairways (35 inches high)
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1600
  • Double-glazed windows
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 58-inch TV with satellite channels

Food and drink

  • Champagne service
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 15 per stay

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 16 for adults and EUR 10 for children
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: EUR 140 (one-way), (up to 18 years old)
  • Nearby parking fee: EUR 30 per day (8202 ft away)
  • Crib (infant bed) fee: EUR 15 per stay
  • Hosted evening meal: EUR 70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Some guestrooms at this property are located 50 meters away from the hotel's main building.
Property Registration Number IT027042A1QIMZFOV8

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 16 April to 15 September
A car is not required for transportation to and from this property

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Messner Palace Venice
Messner Palace
Messner Palace Hotel Venice
Messner Palace Hotel
Messner Palace Hotel
Messner Palace Venice
Messner Palace Hotel Venice

Messner Palace Reviews

Reviews

5.2
Rating 10 - Excellent. 11 out of 70 reviews
Rating 8 - Good. 10 out of 70 reviews
Rating 6 - Okay. 9 out of 70 reviews
Rating 4 - Poor. 20 out of 70 reviews
Rating 2 - Terrible. 20 out of 70 reviews

6.0/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Linda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not stay here...terrible hotel.
Stayed 2 nights in Sep 2025

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
There was always hot water and the bed was comfortable enough to sleep in, but ir was to metal framed beds pushed together and not comfortable to share with my partner. No WiFi in the rooms, Tv stuck in Polish so couldnt understand the menus. AC seemed to work when it wanted making the room comfortable about half the time. The bathroom was down a narrow tuled corridor which was slippery when wet. It overlooked the canal which was nice though.
Stayed 4 nights in Oct 2025

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

colin

Traveled with family
This was the worst hotel stay ever. We had 4 days of no hot water. There was no manager at the hotel. The receptionists just shrugged their shoulders. Refused to call management. Kept saying a technician was coming to fix it. In the end we went to another hotel. Otherwise the place was seriously run down and shabby.
Stayed 5 nights in Sep 2025

8/10 Good

Erika tatiana

Liked: Cleanliness, property conditions & facilities
It was nice hotel but it doesn’t have elevator. The restaurant is not amazing but everything else was okay.
Stayed 1 night in Sep 2025

4/10 Poor

Shaun

Disliked: Staff & service, property conditions & facilities, room comfort

Very poor service from a tired hotel

This hotel is very tired. The staff are very unhelpful too, which makes the hotel stay very frustrating. The Aircon was going all night and we couldn’t turn it off. It was freezing cold. When we asked the reception, they didn’t turn it off. We had to ask them three times to turn it off and they said there was only one Aircon remote control for the whole hotel. Then there was no hot water for the four nights stay. We asked the reception several times and they just shrugged their shoulders and said the engineer doesn’t work during the weekend so there is nothing we can do. Then the cleaner spilled a load of bleach in the room on the red carpet and didn’t tell us They placed one of our bags over the top of the bleach stain to cover it up, the next day they brought a rug to cover it up. The location of the hotel is good and it overlooks a very nice canal but I would not stay here again and I cannot recommend it to anybody else either.
Stayed 4 nights in Sep 2025

2/10 Terrible

Yelenny, Perth Amboy

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST EXPERIENCE in my entire trip to Italy. Check in process is a mess, my family and I felt discriminated by the staff who was talking bad about our group amongst themselves. Our party booked a total of 6 rooms for us to be treated in such manner. The lady in the check in area literally said in Italian that she didn’t want us there or to deal with us as we attempted to book a 7th room since the actual room does not look like the pictures. The rooms are small, carpet smells musky and looks old and dirty. The second bed that is shown in the pictures is literally a mattress on the floor. Spend your money somewhere else. Treatment was so terrible that we actually left right after midnight, didn’t even sleep there.
Stayed 1 night in Sep 2025

2/10 Terrible

Cheyla

Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

William

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
- Was vactioning with my partner in Venice for 2 nights, requested a double bed and recieved two single beds put together. Wasn't able to check in until 3pm, when we complained at 4pm after we arrived and checked in, we were told rudely by the concierge that the workers who would be able to put on a pillow top over the single beds had left for the day and they won't be able to do anything until tomorrow. - Air conditioner leaked constantly, so the cleaners/management just put towels in the corner to stop the leaking. - The room overall had a weird smell to it, probably because of the aircon leaking onto the carpet. - The air conditioner was above the entry/exit door, so because of the leaking the floorboards swelled and opening/closing the door was problematic.
Towels used to reduce airconditioner leaking.
Damp carpet, causing underfloor to swell making it difficult to open/close the entry/exit door.
2 single beds put together.
Stayed 2 nights in Aug 2025

8/10 Good

Kieran

Stayed 3 nights in Aug 2025

6/10 Okay

Kate

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Basic hotel but clean rooms & friendly staff

Had been worried by negative reviews but stay was clean & comfortable for the price. Reception staff were perfectly charming, friendly & helpful (not at all rude as others have said). A little worn and dated but overall a pleasant stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Melissa

Stayed 1 night in Jul 2025

6/10 Okay

Sacha

Liked: Cleanliness, staff & service
We only stayed 1 night and appreciated the friendly staff allowed us to store our bags until the 3pm check in time. We were not happy with the AC being stuck on 16 degrees all night. We tried to find the control for the heat pump/ac and discovered in the morning we hadn’t lost it- but all the ac boxes are controlled by the hotel and maintenance needs to change it. A very cold night for tired travellers. Aside from this the hotel was cute and staff were friendly
Stayed 1 night in Jul 2025

2/10 Terrible

AARTHI

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is rated a 4 star but the room was covered in a thick layer of dust, carpet had many large stains, bathroom was not cleaned and seemed used by previous occupant. Multiple Power Outages, no water or working TV in room. couldnt even open room window due the amount of dust on window sill and air unit. Horribly disappointed especially for what they charged for the nightly rate.
Stayed 1 night in Jun 2025

2/10 Terrible

GEORGINA, Dickinson

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, this hotel did not meet our expectations. The room was much smaller than what was shown in the pictures, which made the stay uncomfortable. On top of that, the air conditioning barely worked, and the room stayed warm even at night — not ideal in hot weather. The most disappointing part, however, was the lady helping in the front she was rude to people who don’t speak Italian. Several encounters felt rude and unwelcoming, which really affected the overall experience. It’s a shame because the location was convenient, but sadly, that wasn’t enough to make up for everything else. I wouldn’t stay here again, and I wouldn’t recommend it unless major improvements are made.
Stayed 2 nights in Jun 2025

4/10 Poor

Linda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
This is a very nice old hotel. The staff were all very nice. We arrived late, and the dining manager allowed us to order some food to take to our room. My problem is with the reservation. I requested a room for 3 & selected a triple room. When we arrived, the staff said they received a reservation for only 2 people, so I had to pay for an additional person + the tourist fee. It cost me nearly $75 more for the exact room I had reserved.
Stayed 1 night in Jun 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service
The TV didn’t work and it would have been nice to watch some news. The shower water was warm to cold. Expedia indicated a continental breakfast available but that is extra. The room was quite small and our three beds took up the entire space, but I was fine with that, as I wanted three beds. Great location.
Stayed 2 nights in Apr 2025

4/10 Poor

Jennifer

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Old but pleasant
Stayed 3 nights in Mar 2025

4/10 Poor

Talal

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Max

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and the rooms!
Stayed 2 nights in Nov 2024

4/10 Poor

Jane, Scottsdale

Disliked: Cleanliness, property conditions & facilities
Small room with an itty bitty bathroom you can barely turn around in. The carpet was disgusting and looked like it had never been replaced. The bed was very uncomfortable. The only good thing was the balcony overlooking the canal.
Stayed 1 night in Oct 2024

8/10 Good

Wilfredo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining options. Staff was very friendly and accommodating. They offer great service and information to all areas. Would recommend this property.
Stayed 1 night in Oct 2024

4/10 Poor

Randy

Traveled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
They advertise WiFi but in our "wing" of the property there was NO WiFi. The heater AC had NO control. They had to send someone from the staff to turn it on or off or to adjust the temperature. Bed was okay. Bathroom okay. Touch control lamps next to the beds turn themselves on and off during the night. Location was convenient. Hotel has a restaurant and food was just 3 stars.
Stayed 2 nights in Oct 2024

4/10 Poor

William

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel room was in a different building than addressed. Not sure if it was part of the 4 star building that was advertised. There was no WiFi in the room. There was something saying “sound proof” rooms, but we could hear our neighbors in the middle of the night. We had no control of the temperature in the room. Also a welcome drink was advertised, but not delivered. Be sure to check the Google reviews before booking.
Stayed 2 nights in Oct 2024