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Rio Hotel

2.0 star property

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Photo gallery for Rio Hotel

Economy Double Room | Premium bedding, down comforters, in-room safe, cribs/infant beds
Reception
Restaurant
Exterior
Standard Double or Twin Room | Bathroom | Shower, free toiletries, hair dryer, bidet

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Free WiFi
$78
includes taxes & fees
Dec 17 - Dec 18

Explore the area

View in a map
4358 - Campo SS. Filippo e Giacomo, Venice, VE, 30122
  • Place, St. Mark's Square
    ‪1 min walk‬
  • Place, St. Mark's Basilica
    ‪3 min walk‬
  • Place, Riva degli Schiavoni
    ‪3 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪48 min drive‬

Room options

View all photos for Single Room

Single Room | Premium bedding, down comforters, in-room safe, cribs/infant beds

Single Room

9.0 out of 10
Wonderful
(6 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Premium bedding, down comforters, in-room safe, cribs/infant beds

Standard Double or Twin Room

10.0 out of 10
Exceptional
(5 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room | Premium bedding, down comforters, in-room safe, cribs/infant beds

Triple Room

9.0 out of 10
Wonderful
(4 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Quadruple Room, Annex Building

Quadruple Room, Annex Building | Premium bedding, down comforters, in-room safe, cribs/infant beds

Quadruple Room, Annex Building

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, down comforters, in-room safe, cribs/infant beds

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 182 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Double Room

Economy Double Room | Premium bedding, down comforters, in-room safe, cribs/infant beds

Economy Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 151 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Triple Room, Annex Building

Triple Room, Annex Building | Premium bedding, down comforters, in-room safe, cribs/infant beds

Triple Room, Annex Building

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room, Annex Building (Queen Size)

Premium bedding, down comforters, in-room safe, cribs/infant beds

Double Room, Annex Building (Queen Size)

8.8 out of 10
Excellent
(3 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

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About this property

Rio Hotel

Hotel in Castello
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and tour/ticket assistance. WiFi in public areas is free. Additionally, a TV in a common area, a front-desk safe, and multilingual staff assistance are onsite.
Rio Hotel offers 17 accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LED televisions come with satellite channels.

Bathrooms include showers, bidets, complimentary toiletries, and hair dryers. This Venice hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Rio Hotel features multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Public areas are equipped with complimentary wireless Internet access. This Venice hotel also offers concierge services, room service (during limited hours), and a front-desk safe.

Rio Hotel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily English breakfast available 8:00 AM to 10:00 AM for a fee: EUR 14 for adults and EUR 8 for children
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the waterfront

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 2 floors
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: EUR 25 for check-in between 11:00 PM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 25.0 per night
Cribs (infant beds) are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.40 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 2.00 per person, per night for adults; EUR 1.00 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately EUR 14 for adults and EUR 8 for children
  • Late check-in fee: EUR 25 for check-in between 11:00 PM and 2:00 PM
  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Rio Hotel Venice
Rio Venice
Rio Hotel Hotel
Rio Hotel Venice
Rio Hotel Hotel Venice

Rio Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 368 out of 779 reviews
Rating 8 - Good. 301 out of 779 reviews
Rating 6 - Okay. 85 out of 779 reviews
Rating 4 - Poor. 17 out of 779 reviews
Rating 2 - Terrible. 8 out of 779 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and the food options around the hotel were all good. Would stay again.
Stayed 2 nights in Sep 2025

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient property for solo traveller exploring Venice. Central location, easy to get to by ferry from Venezia S. Lucia train station (30 minute walk is a bit tricky due to nature of Venice streets/bridges, but manageable if no accessibility concerns). Amazing bakery (‘Venice Bakery’) nearby, had best panini and pastry I’ve tried in Italy so far.
Stayed 2 nights in Sep 2025

8/10 Good

sachiko

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous location. It was a little warm, the AC was light. No elevator. Staff was WONDERFUL. Very clean but small but we were fine with that. Breakfast comes with room. Great restaurants and shopping right outside the door
Stayed 2 nights in Sep 2025

10/10 Excellent

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing it was very close to local attractions and shopping, definitely would come again!
Stayed 2 nights in Sep 2025

10/10 Excellent

Judy

Stayed 1 night in Sep 2025

8/10 Good

Susana

Stayed 2 nights in Aug 2025

2/10 Terrible

R

No air conditioning but pretended to have it , hotel does not have a real AC system, multiple complaints of this in reviews. Ho
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay but not good visit

The hotel is great overall, but the area is not good full of visual trash, Venice is not well maintained and too many pick pockets around. very and truly unfortunate!!
Stayed 1 night in Aug 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

8/10 Good

oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Not luxurious, but very clean and comfortable. There is no elevator, so be aware if you are travelling with folks with mobility issues that they will have to use the stairs unless you get a a first floor room
Stayed 2 nights in Jul 2025

10/10 Excellent

Jill

Liked: Amenities
I loved the location of this hotel. It was very easy to get to via the Vaporetto and Google Maps. Many food choices within minutes, close to canals, and just a few minutes from the square. My room was clean, the air conditioning worked, and there was a mini refrigerator. I had a single room but after a long time of traveling throughout Europe, it was nice to have my own bathroom/shower with a hairdryer! I would stay again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at Hotel Rio! This place was maybe even better than the photos. The AC worked perfectly in very hot weather which was super important to us (in the heat of July). Staff was helpful and friendly. Easy to keep bags in storage early or late. Would recommend!
Stayed 1 night in Jul 2025

8/10 Good

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! They had a lot of patience with my friend and me. Took time to write back and forth. Took time to find resources for us. The bed was hard. The room was very warm (As an American, I guess I am not used to this warm room). Other than this, overall, it was wonderful.
Stayed 1 night in Jul 2025

8/10 Good

Micayla

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are extremely supportive and friendly. We had a lovely stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Logan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, as described. Nice to be in the middle of a square with many shops and restaurants around. Staff were friendly.
Stayed 2 nights in Jun 2025

4/10 Poor

Bradley

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The location was excellent, but it advertised as having air conditioning and we went through two different rooms that the staff said the air conditioning was working, but it definitely was not. It was like sleeping in a sauna.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and friendly front desk

Stayed 2 nights in May 2025

10/10 Excellent

Rick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to water taxi, freindly, helpful staff. We rspecially like the support provided by Ellenia.
Stayed 1 night in May 2025

8/10 Good

Jonathan, Medford

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is definitely a budget level hotel with very few amenities. We did not eat the breakfast so I do not know about it. The staff was quick to respond to all of my emails and questions, which was a huge help while planning our trip. They took my bag up a flight of stairs to our room. The staff was friendly and helpful. The room was clean, the bed was comfortable. It is located in an area with restaurants and other shops so it was noisy at night but it did not bother us. It was close to the area where the public transportation is. The price was good for Venice.
Stayed 2 nights in May 2025

6/10 Okay

Tom

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Excellent location in Venice
Stayed 5 nights in Apr 2025

4/10 Poor

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was very small, it was hard to navigate with just two people. The cleanliness was sub par as there were squashed bugs left in the ceiling and shower when we entered the room. Also, we ended up getting stopped by city tax people while we were on a tour and apparently we were supposed to register on a website and keep a QR code on us. We didn’t know we were supposed to do this and our tour guide mentioned that the hotel is supposed to let us know about it. Overall, we were pretty happy to leave the hotel.
Stayed 2 nights in Apr 2025

4/10 Poor

Juanma

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The average of the Hotel was very good, Mateo and Francesco at the Reception were excellent included Irina at Breakfast too, but there was this girl on Sunday, at the Reception Desk that honestly I could believe how rude she was!!! I never experience such an unwelcoming and she she didn't not have a clue on how to emphasize with guests,she should be in that position, to be honest dealing with her spiñoid the entire weekend!!!

10/10 Excellent

Namrata, San Dimas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved location of this hotel.
Stayed 2 nights in Apr 2025