Royal San Marco Hotel

4.0 star property

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Photo gallery for Royal San Marco Hotel

Bar (on property)
Exterior
Deluxe Suite | Minibar, in-room safe, soundproofing, free WiFi
Bar (on property)
Minibar, in-room safe, soundproofing, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Room service
  • Laundry

Explore the area

Map
San Marco Calle dei Fabbri, Venice, VE, 848 30124
  • St. Mark's Square
    ‪1 min walk‬
  • St. Mark's Basilica
    ‪2 min walk‬
  • Grand Canal
    ‪25 min walk‬
  • Venice (VCE-Marco Polo)
    ‪127 min walk‬

Room options

Superior Double or Twin Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Classic Double Room, 1 Queen Bed

  • 118 sq ft
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite

  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Classic Single Room

  • 65 sq ft
  • Sleeps 1
  • 1 Twin Bed

Suite

  • 538 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Classic Twin Room

  • Sleeps 2
  • 2 Twin Beds

Family Suite (5 people)

  • 538 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

Triple Room

  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Classic Double or Twin Room, Canal View

  • 118 sq ft
  • Canal view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Junior Suite

  • 527 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Room (Selected at check-in)

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Single Room

  • 75 sq ft
  • Sleeps 1
  • 1 Twin Bed

Superior Suite

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Basic Room (French)

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Royal San Marco Hotel

4-star hotel in Venice City Center
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning.
Royal San Marco Hotel offers 50 air-conditioned accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include bidets and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Venice hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Royal San Marco Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge.
Royal San Marco Hotel has a restaurant on site.
Room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee: EUR 7.50 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessibility

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 20-cm TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests booked in the Flexible Room (room change) category may be required to change rooms during their stay.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 18 lbs per pet

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 7.50 for adults and EUR 7.50 for children
  • Airport shuttle fee: EUR 240 per room (roundtrip)
  • Crib (infant bed) fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042A1OW6Y5N74

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Royal San Marco
Royal Hotel San Marco
Royal San Marco
Royal San Marco Hotel
San Marco Royal
Royal San Marco Venice
Royal San Marco Hotel Venice

Royal San Marco Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 389 out of 1003 reviews
Rating 8 - Good. 356 out of 1003 reviews
Rating 6 - Okay. 140 out of 1003 reviews
Rating 4 - Poor. 59 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jade

Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Stayed 3 nights in Nov 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the twin room that was allocated.
Stayed 4 nights in Dec 2024

4/10 Poor

Simon

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I have deliberately left it a few weeks before writing this review to ensure that I had given myself time to reflect on our stay. For the record my wife and I stayed from the 19th September until 23rd September 2024 in the Royal San Marco Hotel, Venice in a junior suite. The good news – great location, lovely breakfast room and good range of breakfast food. The bad news – our ‘junior suite’ was pretty dreadful. The day we arrived, the bath did not work correctly, disappointing after a long journey, lights in the ‘suite’ did not work, the air conditioning was partially working and not in the bedroom, the hairdryer did not work and the general appearance of the room was drab and uninspiring. Ironically photos of this ‘suite’ are not featured anywhere! To be fair these faults were addressed and fixed but who checks these things? We could not work out why our ‘suite’ had a two-ring electric hob with extractor when there were no pans or cutlery allowing you to use it, not that we wanted to cook anything but it did seem strange! It did have a fridge, but the handle was missing. The bathroom was really very poor. Dirty and very old. We did ask for another room, but they were fully booked. They boast a bar but this was not open whilst we stayed. If you want to be 50m from St Marks Square, then stay here but don't expect much. We will not be staying again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely coming back.
Amazing hotel with excellent location near everything. Staff was very friendly and helpful. Definitely coming back.
Stayed 3 nights in Nov 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked our room, junior suite was very spacious, clean. It’s a bit outdated, but we got everything we needed and only slept there. Breakfast was decent. Very close to everything we wanted to see and very quiet.
Stayed 4 nights in Nov 2024

8/10 Good

Alberto, Ponce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steps away from the Piazza San Marco. Quiet and a surprisingly big apartment like room! There is a small supermarket nearby. Must try the Crema de pistachio liquor!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to St. Marks square and water transportation. Breakfast was good also. Small grocery store 2 doors down was very convenient.
Stayed 7 nights in Nov 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Kenneth, Wichita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a nice convenient place to stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Erica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and made our stay really comfortable.
Stayed 5 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the plaza
Stayed 1 night in Nov 2024

4/10 Poor

Walter

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The suite was spacious and clean. It had a kitchen with nothing. No plates silverware or anything else. Not even a coffee maker or pot to heat water. The hotel was very confusing. I’ve never had trouble finding my room or receptionist many decades of travel. Even after 3 nights we still had trouble finding our room the reception or the breakfast spot. We finally found a way out to the alley with an unmarked door which we could reinter with our key. We also figured out how to get to the reception from there by walking back to the plaza and around about 100 meters. There is really no way to explain how confusing it all was. Then we went to the restaurant and they had a good menu but only had a few things available. We would not recommend it to anyone
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary Jean

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was great, and they arranged water taxi back to airport for 4am pickup, and also have a complimentary shuttle and tour to Murano. Highly recommend.
Stayed 7 nights in Nov 2024

8/10 Good

Theodore A.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property (rook) seemed a little dated but was a great suite to spend our vacation. The staff is awesome!
Stayed 2 nights in Nov 2024

8/10 Good

Babita

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and good service.
Stayed 3 nights in Oct 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellently located classical style hotel.
The hotel was very well located just off St Marc’s Square. Really convenient for tourist sites, bars and restaurants. The room was quaint and styled in a classical Venetian style. The bar looked good, but never seemed to open ? The inclusive buffet breakfast was particularly good in a building behind the main hotel. We stayed at the end of October and the weather was still pretty warm. The room was very warm over night for a couple of nights of our stay, but the central air conditioning had been turned off for Winter. We had to open the window, but the room was on the main street and was particularly noisy. Especially when a music band went past at 5am ! The direct ferry to the airport from Rialto Bridge at 6:30am was a god send for us on an early flight.
Stayed 3 nights in Oct 2024

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long walk to hotel from taxi but nice room
Stayed 2 nights in Oct 2024

10/10 Excellent

Roxana Belinda Gutiérrez

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the double bedroom with view to the canal, on the first floor. It was amazing. The location of the hotel is perfect. IMO is better to pay for location than to waste time commuting to nearby islands. Definetely worth it. Good breakfast, very quiet, safe and within walking distance to all main attractions including shopping, restaurants, bars.
Stayed 2 nights in Nov 2024

10/10 Excellent

Paul, Danville

Stayed 4 nights in Oct 2024

8/10 Good

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed being so closet to St. Mark’s Basilica
Stayed 3 nights in Oct 2024

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 4 nights in Oct 2024

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities
Located next to St Mark square and shopping and eating area. Very clean, stuff is friendly and helpful.
Stayed 4 nights in Oct 2024

2/10 Terrible

Benjamin

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Absolutely awful experience here the staff was beyond rude. Unhelpful acted like you were bothering them. The beds were awful. The pillows were awful for as much money as you’re spending the night. You should at least be able to get good bedding