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View all photos for Premier Double Room

Premier Double Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premier Double Room

  • 215 sq ft
  • Sleeps 2

View all photos for Superior Room

Superior Room | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Superior Room

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Garden View

Suite, Garden View | Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Suite, Garden View

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Junior Suite

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Frette Italian sheets, premium bedding, down comforters, pillowtop beds

Premium Room, 1 King Bed with Sofa bed

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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Mar 28 - Mar 29
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About this property

Santa Croce Boutique Hotel

4.5-star hotel in Santa Croce
A bar/lounge, a steam room, and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk, a library, and tour/ticket assistance.
Santa Croce Boutique Hotel offers 15 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 40-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a steam room.
Santa Croce Boutique Hotel features a steam room, a library, and multilingual staff. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This luxury hotel also offers tour/ticket assistance, a garden, and concierge services.

Santa Croce Boutique Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 20 for children
  • A bar/lounge

Things to do

  • Art gallery
  • Designer stores
  • Library
  • Private wine tours
  • Steam room
  • Winery release events

Family friendly

  • Highchair
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 25 for adults and EUR 20 for children
  • Bed sheets available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Santa Croce Boutique
Santa Croce Hotel Venice
Santa Croce Boutique Hotel Hotel
Santa Croce Boutique Hotel Venice
Santa Croce Boutique Hotel Hotel Venice

Santa Croce Boutique Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 387 out of 410 reviews
Rating 8 - Good. 18 out of 410 reviews
Rating 6 - Okay. 4 out of 410 reviews
Rating 4 - Poor. 0 out of 410 reviews
Rating 2 - Terrible. 1 out of 410 reviews

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this hotel. Facility was in beautiful condition (unusual from my experience with about 5-6 Venice hotels) with well-appointed rooms with great beds and well-appointed bathrooms. Conveniently located: about a 7-10 minute walk from Santa Lucia train station and even less time to the nearest vaporetto stop while at the same time it was in a much quieter section of an otherwise noisy city. But by far the best part of the hotel was the amazing staff -- very welcoming, very helpful in offering suggestions for restaurants, etc. Would DEFINITELY stay there again!
Stayed 1 night in Nov 2024

10/10 Excellent

Caleb

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location in a residential neighborhood
The hotel is in a nice location in the sense that the neighborhood is quieter and more residential than other parts of Venice. However, it's within 3-5 mins walk from a waterbus dock so it was still easy to get around. The hotel was decorated nicely, with a fruity scent throughout the lobby. The room was modern, with mini-fridge, big TV, and electric controls for different room lights. The bathroom had a "rainfall" shower head on the ceiling so it was nice and relaxing, although the water drained slowly on the ground, so there was a bit of water buildup in the shower area.
Stayed 4 nights in Nov 2024

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Santa Croce Hotel! It was an easy walk from the train station, but felt removed from all the hustle and bustle. Every single member of the staff that we encountered from the front desk to the bartender and staff at breakfast were so friendly and helpful. Our room was gorgeous and had great amenities and was comfortable. The breakfast buffet was delicious. If we are ever lucky enough to return to Venice, we will absolutely stay here again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Diana, Federal Way

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, what a BEAUTIFUL hotel!!! Easily one of our favorite hotels that we’ve ever stayed at. The hotel itself is conveniently located near the train station and bus terminal, which was a bonus for us since Venice isn’t exactly easy to get around with luggage. The hotel itself is wonderfully decorated with personalized touched that really make a guest feel special. The staff were warm, welcoming, and knowledgable. Also, excellent breakfast!
Stayed 2 nights in Oct 2024

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ericardo, the manager, was so friendly and went out of his way to give us information on the area. He checked on us throughout our stay and made our trip amazing. Thanks!!!!
Stayed 2 nights in Oct 2024

8/10 Good

linda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel, quiet, very friendly staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Helen Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem! This hotel is an oasis after a busy day in Venice. Nothing is too much trouble and staff are friendly and helpful. The room was beautiful with everything you could need or want. Loved every minute and would definitely stay again! Very convenient location for the water bus station too!
Stayed 2 nights in Oct 2024

10/10 Excellent

paul

Stayed 3 nights in Oct 2024

10/10 Excellent

Hussein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Stayed 2 nights in Oct 2024

10/10 Excellent

Cassie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely. The Staff was very friendly and helpful. We especially appreciated their help in arranging transportation to the airport even in the pouring rain.
Stayed 2 nights in Oct 2024

10/10 Excellent

Niccolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful experience at Santa Croce boutique hotel and will definitely be coming back here whenever I am in Venice. The hotel is in a great location, it was easy to take a water taxi from the airport to the hotel with a 3 minute walk where the water taxi drops you off. It is a 5-10 minute walk to the train station. The hotel is very nice, feels like it’s more updated and cared for vs other parts of Venice. Just like the rest of the property our room was beautiful. It felt like we were staying in a high end authentic Venetian room. While the hotel is great, the staff are even better. Marco and Roberto were incredible. They were so nice and helped us with reservations, recommendations and overall gave great suggestions that made our short trip memorable.
Stayed 1 night in Sep 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Sep 2024

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location being a quieter area of Venice yet easy walking to any location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kalpitkumar

Liked: Cleanliness, staff & service, property conditions & facilities
Really clean, bright, and updated room.
Stayed 1 night in Sep 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Service and Hospitality
Incredible incredible hotel, the best service I’ve experienced in my travels. Roberto is very kind and inviting, he has great recommendations and gives an excellent overview of the city when you arrive. Every person who works at the hotel makes you feel at home. When we travel back to Venice, we will be staying here again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything walkable. Room was very clean. Room is size was very good. Excellent staff and service!
Stayed 2 nights in Sep 2024

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous hotel with the most amazing staff!
Stayed 3 nights in Sep 2024

10/10 Excellent

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely good service, excellent cleanliness and facilities. Efficient, friendly and helpful staff. Great location. Easy walking distance from station and water bus stops. 10 minute walk to Rialto bridge and another 10/15 to San Marco.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarkis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clean and comfortable in a very nice part of town with great restaurants near by and far enough away from crowds to be the perfect spot!!! Excellent breakfast and service highly recommended for a great stay in venice!!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, with great knowledge of local area and Venice as a whole
Stayed 4 nights in Aug 2024

10/10 Excellent

Jane Brokaw

Stayed 1 night in Aug 2024

8/10 Good

Liliana

Traveled with family
Liked: Cleanliness, staff & service, amenities
This hotel is old, the staff is great and breakfast is fine, could use more vegetarian options. Water taxis are expensive and the ferries were crowded, if you like to walk a lot it is totally fine. For us it was a little hard as it was super hot and we were completely jet lagged, so we wish we had picked something closer to the main areas…
Stayed 1 night in Jul 2024