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AC Hotel by Marriott Veracruz

4.0 star property

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Photo gallery for AC Hotel by Marriott Veracruz

Rooftop bar
Lobby
Indoor pool, outdoor pool
Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Laundry
  • Air conditioning

Explore the area

Map
Boulevard Adolfo Ruiz Cortines 3422, Fraccionamiento Playa de Oro, Boca del Río, VER, 94293
  • Plaza Vela
    ‪2 min walk‬
  • Andamar Lifestyle Center
    ‪3 min walk‬
  • Mocambo Beach
    ‪5 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪21 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Bathtub, Sea View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Bathtub, Sea View

  • 420 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Sea View

  • 237 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, City View

  • 424 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Sea View

  • 424 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, City View

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View | Premium bedding, minibar, in-room safe, desk

Room, 2 Double Beds, City View

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

AC Hotel by Marriott Veracruz

4-star Boca del Río hotel walkable to Andamar Lifestyle Center
This smoke-free hotel features an indoor pool, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
AC Hotel by Marriott Veracruz offers 164 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, AC Hotel by Marriott Veracruz provides an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 1711 square feet (159 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and multilingual staff. Complimentary self parking is available on site.

AC Hotel by Marriott Veracruz is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
AC Kitchen - This family restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
AC LOUNGE - This bar specializes in Modern European cuisine. Open daily.
AC TERRACE - This rooftop bar specializes in local and international cuisine. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Kitchen
  • AC LOUNGE
  • AC TERRACE

Things to do

  • Gym
  • Indoor pool
  • Library
  • Outdoor pool

Family friendly

  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,711 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink (31 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 3
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 10 for children
  • Pet fee: USD 30 per pet (varies based on length of stay) plus USD 3 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

AC Hotel Marriott Veracruz Boca del Rio
AC Hotel Marriott Veracruz
AC Marriott Veracruz Boca del Rio
AC Marriott Veracruz
Ac By Marriott Veracruz Boca
AC Hotel by Marriott Veracruz Hotel
AC Hotel by Marriott Veracruz Boca del Río
AC Hotel by Marriott Veracruz Hotel Boca del Río

AC Hotel by Marriott Veracruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 559 out of 1001 reviews
Rating 8 - Good. 257 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option to stay in the Boca del Rio area (or even Veracruz). Very close to the Malecón, with good shopping and dining options a few blocks away from the hotel.
Stayed 1 night in Nov 2024

6/10 Okay

José

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quickly checked in and loved the ocean view from the room. Clean and quiet. No issues.
Stayed 1 night in Nov 2024

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I loved the views and spent some time on the patio. The staff were amazing and friendly. The parking lot was very tight and difficult to navigate, but the hotel stay includes valet parking. There was some road work being performed that made access to the hotel a little complicated, but that isn’t the hotel’s fault.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jorge

Stayed 1 night in Aug 2024

2/10 Terrible

Raul

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed
Stayed 2 nights in Sep 2024

8/10 Good

Monica

Traveled with family
Liked: Amenities
Good stay, places near by, nice in and outdoor pool, ask for towels is 2+ visitors in the room.
Stayed 1 night in Aug 2024

2/10 Terrible

Rosa A

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in Jul 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in 3 hotels in Veracruz, and this was our favorite. Awesome indoor and outdoor pool. Rooms were comfortable and front dest was always helpful. Close to the malls and awesome restaurants. Only issue was that the sink in our room would sometimes give a strong nasty smell that would come and go. Definitely staying in this hotel again in the future.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose E

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Dora

Stayed 1 night in Jul 2024

8/10 Good

Alan

Liked: Staff & service
Stayed 7 nights in Jun 2024

8/10 Good

Lariza, Humble

Stayed 1 night in May 2024

4/10 Poor

Hugo

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked this room for my 80 year old father; when he asked for a plastic chair to be able to shower easily; which the hotel never brought. Even after calling back to Reception, the lady answered in a polite but dismissive way. Promised to send the chair, the chair never came nor a follow up call with an explanation Next time, will never book in AC Hotel Veracruz
Stayed 1 night in May 2024

8/10 Good

LINA M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Celina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing special about the property itself, but the staff is kind and professional.
Stayed 2 nights in Mar 2024

8/10 Good

Martha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are really nice, and also staff is super kind.
Stayed 3 nights in Mar 2024

2/10 Terrible

Maria

Stayed 5 nights in Mar 2024

2/10 Terrible

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

6/10 Okay

J Ruben

Liked: Cleanliness, staff & service
Hotel is fine needs better trained staff a lot of mistakes. The pool was cold !! The breakfast buffet was nice Nice modern rooms
Stayed 2 nights in Feb 2024

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good, they can surely use some cosmetic updating especially the indoor pool area.
Stayed 3 nights in Jan 2024

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, could be more greetful.
Stayed 3 nights in Jan 2024

4/10 Poor

Guillermo Andrés

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El personal tiene pésima actitud, tardan en recibirte el coche 45min a pesar de que no hayan coches esperando.