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Senior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Suite, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Premium Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Artisan Family Hotels And Resorts Playa Esmeralda features a marina and an outdoor tennis court. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the resort's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and a meeting room. Event facilities measuring 2153 square feet (200 square meters) include a conference center. This beach resort also offers an outdoor pool, an indoor pool, and a nightclub. Guests can use the outdoor pool at a partner property.

Artisan Family Hotels And Resorts Playa Esmeralda is a smoke-free property.

  • Free use of nearby fitness center
  • Picnic area
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Swimming pool
  • Conference space size (meters) - 200
  • Number of meeting rooms - 1
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Conference center
  • Pool umbrellas
  • Outdoor tennis courts - 1
  • Total number of rooms - 50
  • Number of floors - 3
  • Number of buildings/towers - 2
  • Couples/private dining
  • Private picnics
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Number of swim-up bars - 1
  • Access to nearby outdoor pool
  • Marina on site
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Billiards or pool table
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Pool sun loungers
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Nightclub
  • Safe-deposit box at front desk
  • Spa services on site
  • Proposal/romance packages available
  • Free parking nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Conference space size (feet) - 2153
  • Ballroom
  • Banquet hall
  • Laundry facilities
  • Beach towels
  • Television in common areas
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Miniature golf on site
  • Free cribs/infant beds
  • DVD player

Room Amenities

Artisan Family Hotels And Resorts Playa Esmeralda offers 50 air-conditioned accommodations with DVD players and safes. Each accommodation is individually furnished. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Úrsulo Galván resort provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Ceiling fan
  • DVD player
  • Wireless internet access
  • Blackout drapes/curtains
  • Digital TV service
  • HDTV
  • Free WiFi
  • Free wired internet
  • Dial-up Internet access (surcharge)
  • Individually furnished
  • LCD TV
  • TV size: 40
  • TV size measurement: inch
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Toothbrush and toothpaste available on request

Parking

Free parking nearby

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Alava - Overlooking the ocean and pool, this fine-dining restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Fish Market - This restaurant overlooks the ocean and garden and specializes in seafood.

Late night fare is available from room service (during limited hours).

Spa Services

Wellness Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including hydrotherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Hot tub in spa
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Nearby Activities

An outdoor tennis court and a marina are featured at the resort. An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Beach volleyball on site
  • Miniature golf on site
  • Water skiing on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 65 to 200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 1

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Service animals not allowed

Individually-wrapped food options are not available

Number of children who can stay free - 10

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 9:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.

Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Hotel Names

  • Punta Real
  • Artisan Family Hotels Resorts Playa Esmeralda Ursulo Galván
  • Punta Real Resort Spa Chachalacas
  • Punta Real Spa
  • Punta Real Spa Chachalacas
  • Artisan Family Hotels Resorts Playa Esmeralda
  • Artisan Family Resorts Playa Esmeralda Ursulo Galván
  • Artisan Family Resorts Playa Esmeralda
  • Artisan Family Resorts Playa Esmeralda Úrsulo Galván
  • Resort Artisan Family Hotels And Resorts Playa Esmeralda
  • Artisan Family Hotels Resorts Playa Esmeralda Úrsulo Galván
  • Artisan Family Hotels Resorts Playa Esmeralda
  • Artisan Family Resorts Playa Esmeralda
  • Artisan Family Hotels And Resorts Playa Esmeralda Úrsulo Galván
  • Artisan Hotels Resorts Collection Playa Esmeralda
  • Punta Real Resort Spa
  • Artisan Family Hotels Resorts Playa Esmeralda
  • Artisan Family Hotels And Resorts Playa Esmeralda Resort
  • Artisan Family Hotels And Resorts Playa Esmeralda Úrsulo Galván

Hotel Reviews

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