Balajú Hotel & Suites

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Balajú Hotel & Suites

Outdoor pool, open 7 AM to 10:30 PM, sun loungers
Restaurant
Front of property
Reception
In-room safe, iron/ironing board, free WiFi, wheelchair access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Room service
  • Laundry
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Boulevard Ávila Camacho #1371, Esq. Mina, Col. Ricardo Flores Magon, Veracruz, VER, 91900
  • Veracruz Aquarium
    4 min walk
  • Villa del Mar Beach
    9 min walk
  • UNIMEX Mexican University Veracruz
    14 min walk
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    28 min drive

Room options

Standard Double Room

  • 356 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 344 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

Balajú Hotel & Suites

3-star hotel in Malecon
An outdoor pool, a restaurant, and a business center are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Balajú Hotel & Suites offers 68 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Veracruz hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Wireless Internet access is complimentary. Business-related amenities at this 3-star property consist of a business center and a meeting room. This Veracruz hotel also offers an outdoor pool, a terrace, and tour/ticket assistance. Complimentary self parking and valet parking are available on site.

Balajú Hotel & Suites has designated areas for smoking.

Balajú Hotel & Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7 AM to 10:30 PM
No pets and no service animals are allowed at this property

Property is also known as

Balajú Hotel Veracruz
Balajú Hotel
Balajú Veracruz
Balajú Hotel & Suites Hotel
Balajú Hotel & Suites Veracruz
Balajú Hotel & Suites Hotel Veracruz

Balajú Hotel & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 302 out of 623 reviews" "
Rating 8 - Good. 208 out of 623 reviews" "
Rating 6 - Okay. 66 out of 623 reviews" "
Rating 4 - Poor. 34 out of 623 reviews" "
Rating 2 - Terrible. 13 out of 623 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nic place to stay great staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Josephine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms! Short walk to the aquarium.
Stayed 2 nights in Aug 2024

4/10 Poor

norma borjas

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2024

6/10 Okay

norma borjas

Traveled with family and small children
Liked: Staff & service
I like the area cause was easy to go anywhere, but beds on this hotel and poor rooms ilumination are a nightmare
Stayed 3 nights in Jul 2024

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service , convenience location , friendly people
Stayed 1 night in Mar 2024

4/10 Poor

Victor

Stayed 2 nights in Jul 2023

10/10 Excellent

Jose

Stayed 5 nights in Mar 2023

10/10 Excellent

Tania

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great... exellent location...staff was great too
Stayed 3 nights in Feb 2023

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel very clean 100% recommend
Stayed 8 nights in Nov 2022

10/10 Excellent

Yuriel Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Jorge Ayuso the porter is absolutely great!!! He goes out of his way to make sure your stay is nothing but the best. Great asset to the lodging.
Stayed 1 night in Mar 2021

8/10 Good

Justo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are neat and clean. Restaurant right downstairs. Decent selection of food on the buffet. They have a pool. Close to many things: malecon, aquarium, restaurants, shops.... Friendly and helpful staff!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fun place. Great service. Nice people. We would return.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the greates location of the city. The restaurant has great and delicious food. For sure I will stay there again. I will highly recommended.
Stayed 9 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay, good location, acceptable!
My 3rd time there, desk personnel capable and friendly, balcony views, taxi and local bus service good, complaint faulty lock boxes, and room wifi room 315 seriously lacking, sporadic! Included breakfast, simple, but adequate. Rooms large and modern. Shall stay here again, 3.5 rating.
Stayed 7 nights in Jan 2019

8/10 Good

MARIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel por el precio pagado
La atención en la recepción, y el valet parking es muy buena; no obstante, en el restaurant puede mejorar. Estuve dos días en fin de semana en la habitación 315, que tiene una bonita vista parcial al mar; siempre muy limpia y el aire acondicionado funcionando perfectamente. Una limitante fue el wifi que no funcionó a pesar de haberlo reportado.
Stayed 2 nights in Sep 2018

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena opción de hospedaje
Muy buen hotel, limpio con habitaciones amplias y de mucho mejor calidad que otros hoteles en el mismo rango de precio. El desayuno incluido es jugo, cafe, fruta y pan. Tiene alberca aunque es pequeña.
Stayed 1 night in Jun 2018

10/10 Excellent

Person, Earth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
100% clean every day.
Stayed 15 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
I requested a taxi to be ready at 5 am and they forgot to schedule it. The pillow was really bad. Everything else was very good
Stayed 1 night in May 2018

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

carlos, miami

Good hotel
Good hotel close to the aquarium, in a good neighborhood
Stayed 1 night in Nov 2017