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Best Western Global Express

3.0 star property

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Photo gallery for Best Western Global Express

Outdoor pool
Standard Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, in-room safe, individually furnished
Lobby
Restaurant
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
Carretera Federal Veracruz-Xalapa Km.11, Colonia Campestre. C.P., Veracruz, VER, 91917
  • Aquatico Inbursa
    ‪5 min drive‬
  • Rio Filobobos Veracruz
    ‪7 min drive‬
  • Hospital Pemex
    ‪10 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, in-room safe, individually furnished

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Premium bedding, down comforters, in-room safe, individually furnished

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down comforters, in-room safe, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Double Beds, Non Smoking

Executive Suite, 2 Double Beds, Non Smoking | Premium bedding, down comforters, in-room safe, individually furnished

Executive Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

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About this property

Best Western Global Express

3-star Veracruz hotel with restaurant
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas, free self parking, and free airport drop-off are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. Bathrooms are shared.
Best Western Global Express offers 72 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. Flat-screen televisions come with cable channels. Guests have access to shared bathrooms. Bathrooms include showers and complimentary toiletries.

This Veracruz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 4 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers an outdoor pool, a vending machine, and a garden. A shuttle from the hotel to the airport is complimentary to guests (available on request). Onsite self parking is complimentary.

Best Western Global Express is a smoke-free property.

Best Western Global Express has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free airport drop-off shuttle from 8:00 AM to 8:00 PM on request
  • Roundtrip airport shuttle (surcharge) during limited hours
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Shared bathroom (in-room sink)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The host will greet guests on arrival

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Global Express Veracruz
Best Western Global Express Veracruz
Hotel Global Express Veracruz
Best Global Express Veracruz
Best Western Global Express Hotel
Best Western Global Express Veracruz
Best Western Global Express Hotel Veracruz

Best Western Global Express Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 102 out of 369 reviews
Rating 8 - Good. 127 out of 369 reviews
Rating 6 - Okay. 73 out of 369 reviews
Rating 4 - Poor. 35 out of 369 reviews
Rating 2 - Terrible. 32 out of 369 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elvis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi Fi signal bad
Stayed 3 nights in Aug 2024

6/10 Okay

Jose, Heredia

Business traveler
Liked: Cleanliness, staff & service, amenities
Good for a transit night!
Stayed 1 night in Jun 2024

8/10 Good

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Mayra

Stayed 1 night in Apr 2024

8/10 Good

Juan

Traveled with partner
Liked: Staff & service
We like very much but the pool was dirty n not enough chairs around people don’t fall the rules ( glass bottles)
Stayed 3 nights in Mar 2024

8/10 Good

MOISES

Traveled with family
Liked: Cleanliness, staff & service, amenities
I want to be honest the hotel is a little old my family didn’t feel confortable staff was really good location is not far from hotel restaurant closes early we arrived around 9 pm and we had to drive around to find a place to eat
Stayed 1 night in Dec 2023

6/10 Okay

Gretchen

Liked: Property conditions & facilities
Disliked: Staff & service
The place is ok staff seem kind of rude and mean
Stayed 1 night in Dec 2023

6/10 Okay

Tom

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Jaime

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

2/10 Terrible

Jorge

Business traveler
Disliked: Property conditions & facilities
I travel a lot for work and this room is probably the worst that I've ever stayed in. The bed was rock hard, the AC remote control didn't work until I replaced the batteries with my own, the toilet never wanted to flush completely, and the shower was atrocious. The shower head was filthy and broken, the handles almost fell off, and there was a film on the shower floor before I got in it. No view to speak of and if I wasn't flying out in the next 10 hours I probably would have left and found another place to stay. As it was, the 8 hours spent there was more than enough.
Stayed 1 night in Aug 2023

2/10 Terrible

joseph

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very disappointed with this property being labeled a Best Western. Staff was nice. Room and area disgusting. Mildew smell in the room. Mildew on the curtains, plumbing bad, cold water pressure low. Towels are dingy. Wifi didnt work. Tv screen distorted and not working properly. Hallways dark and scary. We got this room because of the proximity to the airport. We checked out the same day because of the room condition. We got an Air Bnb instead for triple the price but for a good night sleep. Read other bad reviews after the fact, we completely agree with the bad reviews, except the staff was nice.
Stayed 1 night in Jul 2023

8/10 Good

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price
Stayed 3 nights in Jul 2023

2/10 Terrible

Gustavo

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The front desk lady was very rude with a attitude.
Stayed 2 nights in Jun 2023

4/10 Poor

Judy

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Choose wisely this is not it
Quite disappointed, rooms had a strong mold smell, dirty bathroom especially the sink. The toilet would get stuck and not flush sometimes. Food at the restaurant was flavorless except for the kind server he was great.
Stayed 1 night in Jun 2023

6/10 Okay

Nancy

Liked: Cleanliness
Unreliable internet causing non existent WiFi.
Stayed 1 night in Jun 2023

4/10 Poor

Jenny

Stayed 1 night in May 2023

2/10 Terrible

Sarasuadi

Stayed 1 night in Mar 2023

6/10 Okay

Eric

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We reserved a bus as transportation, but nobody came. The driver took the keys and wasn’t around. We had to tell the front desk lady to call a Taxi. Then the taxis never showed up so had to go to the street and look for one. Almost missed my flight.

10/10 Excellent

JOSE

10/10 Excellent

Gustavo

Stayed 1 night in Dec 2022

2/10 Terrible

Ner, Orem

Liked: Cleanliness
Disliked: Staff & service, amenities
Staff was rude and unhelpful. The main reason why this hotel was chosen was because of its shuttle service to the airport, a service they declined to offer. Last time this hotel will be used.
Stayed 1 night in Dec 2022

6/10 Okay

Eliezer

Stayed 1 night in Nov 2022

10/10 Excellent

Fidel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

2/10 Terrible

Justin

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Toilet didn’t work. No hot water, we asked to front desk to look into it. They never followed up or fixed anything.
Stayed 1 night in Oct 2022