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Ramada Plaza by Wyndham Veracruz Boca del Rio

4.0 star property

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Photo gallery for Ramada Plaza by Wyndham Veracruz Boca del Rio

Terrace/patio
Property amenity
Room, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, minibar, in-room safe
Exterior
2 restaurants, breakfast served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • Air conditioning
  • Housekeeping
$84
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
Av Las Americas 241, Boca del Río, VER, 94299
  • Plaza Las Americas Shopping Mall
    ‪2 min walk‬
  • World Trade Center Veracruz
    ‪5 min walk‬
  • Mocambo Beach
    ‪13 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪13 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, memory foam beds, minibar, in-room safe

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(62 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

Junior Suite, 2 Double Beds, Non Smoking | Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 409 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | Premium bedding, memory foam beds, minibar, in-room safe

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(63 reviews)
  • 388 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Castelo)

Suite, 1 King Bed, Non Smoking (Castelo) | Premium bedding, memory foam beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking (Castelo)

  • 678 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Ramada Plaza by Wyndham Veracruz Boca del Rio

4-star Boca del Río hotel, connected to a shopping center in De Las Americas
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Ramada Plaza by Wyndham Veracruz Boca del Rio offers 141 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. A pillow menu is available. 50-inch Smart televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Ramada Plaza by Wyndham Veracruz Boca del Rio provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 2917 square feet (271 square meters) include conference space. This family-friendly hotel also offers a library, a terrace, and multilingual staff. Complimentary self parking and valet parking are available on site. The property offers extended parking privileges to guests.

Ramada Plaza by Wyndham Veracruz Boca del Rio is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Ramada Plaza by Wyndham Veracruz Boca del Rio has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 215 for adults and MXN 140 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,917 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Local culture and ecosystem education
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in a Breakfast Included rate plan receive breakfast for registered adults only. Additional breakfast fees apply for children up to 17 years of age, collected at the property.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 215 for adults and MXN 140 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties

Property is also known as

Castelo Boca del Rio
Castelo Hotel Boca Rio Veracruz
Castelo Hotel Boca del Rio
Hotel Castelo
Castelo Hotel Veracruz/Boca Del Rio, Mexico
Castelo Boca Rio Veracruz
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel
Ramada Plaza by Wyndham Veracruz Boca del Rio Boca del Río
Ramada Plaza by Wyndham Veracruz Boca del Rio Hotel Boca del Río

Ramada Plaza by Wyndham Veracruz Boca del Rio Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 656 out of 1005 reviews
Rating 8 - Good. 253 out of 1005 reviews
Rating 6 - Okay. 58 out of 1005 reviews
Rating 4 - Poor. 24 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

scott

Stayed 4 nights in May 2025

10/10 Excellent

Laura

Stayed 1 night in May 2025

8/10 Good

Juan david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Leopoldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay!

I’ve had a great experience in this Hotel, everything was up to date and modern
Stayed 1 night in May 2025

10/10 Excellent

Dulce

Stayed 4 nights in Apr 2025

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

luis

Stayed 3 nights in Apr 2025

2/10 Terrible

CARLOS JONATAN MADRID, Springfield

Disliked: Staff & service
I had to cancel at the last minute due to unforseen situation, but did not get a refund for the remaining time of my scheduled stay ( I am aware of the penalties for the first day/night canceled), contacted property customer service but they just replied once. Terrible experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful experiencia!
Stayed 1 night in Apr 2025

10/10 Excellent

Leon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

carmelo

Stayed 2 nights in Feb 2025

10/10 Excellent

scott

Stayed 5 nights in Feb 2025

10/10 Excellent

Rosana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

It was a nice stay, good location and the service and attention were great as well
Stayed 1 night in Jan 2025

10/10 Excellent

Lidia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Vicenta

Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general the hotel was in good conditions and the staff excelent service. Just one thing regarding parking lot it needs maintenance.
Stayed 1 night in Jan 2025

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience overall. The only reason I didn’t give 5 stars was because the vanity/bathroom areas in the rooms are very small.
Stayed 12 nights in Dec 2024

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Javier, Rock hill

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encanto el Hotel sobre todo la comida
Stayed 2 nights in Jan 2025

8/10 Good

Rafael

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Alberto, MEXICO

Liked: Cleanliness, staff & service
The gum must be renewed. Room wood doors are old.
Stayed 3 nights in Jan 2025

8/10 Good

Derian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Toribio

Stayed 1 night in Dec 2024

8/10 Good

Derian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para hospedarse en Veracruz
Stayed 1 night in Dec 2024

8/10 Good

Lily

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Instalaciones, bien. Ubicación, excelente. Sin embargo, la alberca estaba muy sucia. Las amenidades podrían mejorar, que te cobren por una mini pasta dental es ridiculo en un hotel de este nivel.
Stayed 1 night in Nov 2024