3-star Boca del Río hotel close to Plaza Las Americas Shopping Mall
Guests at this beach hotel will appreciate convenient onsite amenities such as an area shuttle and complimentary wired internet access.
City Express by Marriott Veracruz offers 124 air-conditioned accommodations with complimentary toiletries. Beds feature down comforters. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads.
This Boca del Río hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
City Express by Marriott Veracruz features an outdoor pool and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities at this 3-star property consist of a business center and a meeting room. A complimentary breakfast is offered each morning. A complimentary area shuttle within 10 km is available for guests. This beach hotel also offers a terrace, a vending machine, and coffee/tea in a common area. Limited complimentary onsite parking is available on a first-come, first-served basis.
City Express by Marriott Veracruz is a smoke-free property.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free area shuttle up to 10 km
Free self parking on site
Limited onsite parking
Wheelchair-accessible parking available
Onsite parking includes off-street options
Food and drink
Free continental breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
Coffee and tea in common areas
Things to do
Gym
Outdoor pool
Family friendly
Free area shuttle
Laundry facilities
Outdoor pool
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business center
Meeting room
Outdoors
On the beach
On the waterfront
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
More
1 building
6 floors
Annual offsets purchased for at least 10% of carbon footprint
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
Biodegradable coffee stirrers available
Built in 2009
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
No plastic coffee stirrers
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Down comforter
Bathroom
Free toiletries
Hair dryer (on request)
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
LCD TV with cable channels
More
Air conditioning
Desk
Energy-saving switches in guestrooms
Iron/ironing board on request
LED lighting
Phone
Recycling
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
We should mention
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the swimming pool without adult supervision
Property is also known as
City Express Veracruz
City Hotel Veracruz Express
City Express Veracruz Hotel
City Express by Marriott Veracruz Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Our room was very small and there was poor ventilation. The room floor was all wet due to the A/C. We couldn't sleep because there were dust mites in our bed. The hotel staff was friendly and helpful though.
Efrain
Stayed 4 nights in May 2024
6/10 Okay
Patricia
Traveled with group
Apr 14, 2024
Great location. Although my room had ocean view the window was always foggy so I was not able to see anything. Not being able to open the window was a bad experience.
I didn’t like that even though i paid for ocean view it was a big disappointment because the window exteriro was very dirty to be able to fully enjoy the view.
I want to mention That the person in charge of my floor was amazing and beyond. Rosario was also a wonderful person that always tried to help us. My kids loved the hotel. Lucy the manager was an amazing manager trying to help us always. Some staff doesn’t even smile. I was so surprised but it was good at the end of the road.