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DoubleTree by Hilton Hotel Veracruz

3.5 star property

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Photo gallery for DoubleTree by Hilton Hotel Veracruz

Outdoor pool, sun loungers
Front of property - evening/night
Breakfast, lunch, dinner served; international cuisine, ocean views
Lobby
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Laundry
$81
includes taxes & fees
Dec 16 - Dec 17

Explore the area

View in a map
Blvd. Manuel Avila Camacho 707, Col. Flores Magón, Veracruz, VER, 91900
  • Place, Malecón de Veracruz
    ‪8 min walk‬
  • Place, Veracruz Aquarium
    ‪12 min walk‬
  • Place, Veracruz Harbour
    ‪18 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪32 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking (Interior View)

Room, 2 Double Beds, Non Smoking (Interior View) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Non Smoking (Interior View)

9.0 out of 10
Wonderful
(18 reviews)
  • 308 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Beach View

Standard Room, 2 Queen Beds, Non Smoking, Beach View | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Beach View

9.0 out of 10
Wonderful
(16 reviews)
  • 672 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Beach View

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking, Beach View

10.0 out of 10
Exceptional
(1 review)
  • 500 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Interior View)

Room, 1 King Bed, Non Smoking (Interior View) | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Interior View)

8.6 out of 10
Excellent
(14 reviews)
  • 308 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Beach View

Room, 1 King Bed, Non Smoking, Beach View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking, Beach View

8.4 out of 10
Very good
(12 reviews)
  • 308 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Beach View

40-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed, Non Smoking, Beach View

  • 527 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking | Living area | 40-inch flat-screen TV with cable channels, TV

Studio Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 441 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Beach View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Beach View

9.0 out of 10
Wonderful
(10 reviews)
  • 388 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds, Non Smoking, Beach View

Junior Suite, 2 Queen Beds, Non Smoking, Beach View | Living area | 40-inch flat-screen TV with cable channels, TV

Junior Suite, 2 Queen Beds, Non Smoking, Beach View

9.0 out of 10
Wonderful
(2 reviews)
  • 500 sq ft
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, Beach View

Room, 1 Queen Bed, Non Smoking, Beach View | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Queen Bed, Non Smoking, Beach View

10.0 out of 10
Exceptional
(3 reviews)
  • 388 sq ft
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking (Beach View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Double Bed, Accessible, Non Smoking (Beach View)

10.0 out of 10
Exceptional
(1 review)
  • 388 sq ft
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

Premium bedding, down comforters, pillowtop beds, in-room safe

Room Standard

  • 312 sq ft
  • Sleeps 2

View all photos for Double Room Standard

Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room Standard

  • 387 sq ft
  • Sleeps 4

View all photos for Room Standard with Sea View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room Standard with Sea View

  • 387 sq ft
  • Sea view
  • Sleeps 2

View all photos for Double Room Standard with Sea View

Premium bedding, down comforters, pillowtop beds, in-room safe

Double Room Standard with Sea View

  • 387 sq ft
  • Sea view
  • Sleeps 4

View all photos for Suite with Sea View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite with Sea View

  • 495 sq ft
  • Sea view
  • Sleeps 2

View all photos for Room Superior with Sea View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room Superior with Sea View

  • 495 sq ft
  • Sea view
  • Sleeps 4

View all photos for Double Suite Junior with Sea View

Premium bedding, down comforters, pillowtop beds, in-room safe

Double Suite Junior with Sea View

  • 667 sq ft
  • Sea view
  • Sleeps 4

View all photos for Suite Junior with Sea View

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite Junior with Sea View

  • 667 sq ft
  • Sea view
  • Sleeps 2

Two Double Room with Interior View

  • Sleeps 4

Two Double Room with Beach View

  • Sleeps 4

King Room with Interior View

  • Sleeps 2

King Room with Beach View

  • Sleeps 2

View all photos for Two Queen Room with Beach View

Premium bedding, down comforters, pillowtop beds, in-room safe

Two Queen Room with Beach View

  • Sleeps 4

Queen Room with Beach View

  • Sleeps 2

Two Queen Suite with Beach View

  • Sleeps 4

Accessible Queen Room

  • Sleeps 2

Premium King Room

  • Sleeps 2

Two Queen Studio Suite

  • Sleeps 4

King Studio Suite

  • Sleeps 2

One Bedroom King Suite with Beach View

  • Sleeps 2

Similar properties

Front of property - evening/night
Emporio Veracruz Hotel
  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, 1,575 reviews
Emporio Veracruz Hotel

About this property

DoubleTree by Hilton Hotel Veracruz

3.5-star hotel in Malecon
An outdoor pool, a restaurant, and a health club are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite.
DoubleTree by Hilton Hotel Veracruz offers 155 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

This Veracruz hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
In addition to a children's pool, DoubleTree by Hilton Hotel Veracruz provides an outdoor pool and a health club. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center, 10 meeting rooms, and coworking spaces. Event facilities measuring 484 square feet (45 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and laundry facilities. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.

DoubleTree by Hilton Hotel Veracruz has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
Enxebre - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to noon for a fee: MXN 330 for adults and MXN 199 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Enxebre

Things to do

  • Children's pool
  • Health club
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • Business center
  • Computer station
  • Conference center (484 square feet of space)
  • Coworking space

Outdoors

  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • 10 steps to reach entrance
  • Accessible shuttle
  • Elevator (45 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Pool access ramp on site
  • Sign language-capable staff
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Meal delivery service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 600.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 330.00 for adults and MXN 199.00 for children
  • Late check-out fee: MXN 600.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Veracruz
Hotel Novo Mar Veracruz
Novo Mar
Novo Mar Veracruz
Doubletree By Hilton Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel
DoubleTree by Hilton Hotel Veracruz Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel Veracruz

DoubleTree by Hilton Hotel Veracruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 582 out of 1005 reviews
Rating 8 - Good. 243 out of 1005 reviews
Rating 6 - Okay. 93 out of 1005 reviews
Rating 4 - Poor. 41 out of 1005 reviews
Rating 2 - Terrible. 46 out of 1005 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had a beautiful view and staff were extremely helpful. Nice clean room
Stayed 3 nights in Aug 2025

10/10 Excellent

Carmen Berenice

Stayed 2 nights in Aug 2025

8/10 Good

Eleodoro Leoner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet! I enjoyed delicious Veracruz-style picadas with black beans, pork rinds, and red sauce, prepared by the cook; very artisanal, despite being in a hotel. I'd love to know her name to write it down, but I made sure to tip her well for her service. The entire restaurant staff also provided excellent service despite the crowded restaurant. Also my wife loved the front beach locations near the Historic down town.
Stayed 2 nights in Aug 2025

8/10 Good

Rosa, Eagleville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, great views and comfortable room
Stayed 1 night in Jul 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Veey friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Carolina

Stayed 1 night in Jun 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities
Good service
Stayed 1 night in Jun 2025

10/10 Excellent

Adriana

Stayed 2 nights in Jun 2025

6/10 Okay

Wendy

Stayed 1 night in May 2025

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very good, quiet and good to rest
Stayed 1 night in May 2025

2/10 Terrible

Mauricio

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Muy ruidosa mi habitación!!!!
Stayed 1 night in May 2025

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional and friendly staff, location was great by the Malecon. The venue was very popular with people. Impression of the place was well keep but the furniture and decorum was worn, place needed renovation.
Stayed 4 nights in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
wonderful fully renovated property, great staff and friendly and professional service, wonderful location and super room size
Stayed 1 night in Mar 2025

8/10 Good

Ty, Chula Vista

Stayed 2 nights in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right near the beach. Staff incredibly friendly and helpful. Easy tk get transportation
Stayed 1 night in Mar 2025

6/10 Okay

Dulce

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Todos hacen muchísimo ruido, desde los huéspedes que no les dicen nada, hasta las personas que hacen mantenimiento en las habitaciones no dejan de hablar desde muy temprano
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Diana

Stayed 1 night in Dec 2024

10/10 Excellent

Sergio Eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

BEATRIZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Carlos

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On December they host parties and you can’t sleep.
Stayed 2 nights in Dec 2024

2/10 Terrible

Leticia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rion Wash very dirty. Dirty Sheets and Yoeles. Towels had holes and they were very dirty.
Stayed 5 nights in Sep 2024