Emporio Veracruz Hotel

3.5 star property

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Photo gallery for Emporio Veracruz Hotel

Front of property - evening/night
Privilege Suite, 1 King Bed | Terrace/patio
Interior
Exterior
Indoor pool, 2 outdoor pools

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Parking available

Explore the area

Map
Paseo Del Malecon No 244, Veracruz, VER, 91700
  • Malecón de Veracruz
    ‪1 min walk‬
  • Veracruz Harbour
    ‪5 min walk‬
  • Zócalo
    ‪7 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪30 min drive‬

Room options

Super Saver

  • 283 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds

  • 290 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Privilege Double

  • 511 sq ft
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Ocean View

  • Ocean view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Double Beds, Ocean View

  • 290 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Privilege Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Room Superior With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Room Standard

  • Sleeps 4
  • 2 Double Beds

Room Executive

  • Sleeps 4
  • 2 Double Beds

Room Standard

  • Sleeps 2
  • 1 King Bed

Suite Executive With Street View

  • Sleeps 2
  • 1 King Bed

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

Double Room Standard With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Emporio Veracruz Hotel

3.5-star hotel in Malecon
Along with 3 restaurants, this hotel has 2 outdoor pools and a full-service spa. Other amenities include an indoor pool, a health club, and a bar/lounge.
Emporio Veracruz Hotel offers 223 accommodations with DVD players and minibars. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch plasma televisions come with cable channels and pay movies. Bathrooms include showers, bidets, and hair dryers.

This Veracruz hotel provides complimentary wired Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Emporio Veracruz Hotel features a full-service spa, 2 outdoor swimming pools, an indoor pool, and a health club. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is available for a surcharge.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1787 square feet (166 square meters) include conference space. This family-friendly hotel also offers a children's pool, a hot tub, and a sauna. Parking is available onsite for a surcharge.

Emporio Veracruz Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Emporio Veracruz Hotel has 3 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 15 per night); free wired internet
  • Available in some public areas: WiFi (USD 15 per night); wired internet (surcharge)

Parking and transportation

  • Self parking on site (USD 2 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 18 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,787 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the bay
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Thai massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1952
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch HDTV with cable channels
  • DVD player
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18 for adults and USD 10 for children
  • Fee for in-room wireless internet: USD 15 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per night (rates may vary)
  • Fee for wired internet in public areas: USD 15 per night (rates may vary)
  • Self parking fee: USD 2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Emporio Hotel
Emporio Hotel Veracruz
Emporio Veracruz
Emporio Veracruz Hotel
Hotel Emporio
Hotel Emporio Veracruz
Hotel Veracruz Emporio
Veracruz Emporio
Veracruz Hotel Emporio
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel
Emporio Veracruz Hotel Veracruz
Emporio Veracruz Hotel Hotel Veracruz

Emporio Veracruz Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 840 out of 1280 reviews
Rating 8 - Good. 258 out of 1280 reviews
Rating 6 - Okay. 100 out of 1280 reviews
Rating 4 - Poor. 40 out of 1280 reviews
Rating 2 - Terrible. 42 out of 1280 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Alfonso G, Riverside

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff were excellent
Stayed 4 nights in Feb 2025

10/10 Excellent

Gissela

Stayed 1 night in Feb 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, room comfort
Very nice property overlooking the malecón and shipyards. Our room was waterfront and the large window was clouded up to the point you could not see thru it. The shower wasn’t draining so I removed the drain cover and pulled a large wad of hair out of the drain. The coffee maker didn’t work properly and surprisingly no safe in the room. Maybe it was just our room.
View from our room
Stayed 1 night in Feb 2025

10/10 Excellent

Sergio

Stayed 5 nights in Feb 2025

10/10 Excellent

Angel

Stayed 1 night in Feb 2025

10/10 Excellent

April, Charleston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was good just don’t park in the white or they will boot your car. The staff there was very nice and helped me get my car un booted.
Stayed 1 night in Feb 2025

10/10 Excellent

Marina

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2025

10/10 Excellent

Aldo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean rooms. Conveniently located close to the port. Easy parking across the street.
Stayed 1 night in Jan 2025

8/10 Good

Rosana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

It was a good stay, clean hotel, good location, great service but inconvenient parking
Stayed 1 night in Jan 2025

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Italia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H
Stayed 2 nights in Jan 2025

10/10 Excellent

Silvia Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like has everything around and the employees were very nice
Stayed 3 nights in Jan 2025

10/10 Excellent

CHARLES

Stayed 2 nights in Jan 2025

10/10 Excellent

jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLOSE TO THE MALECON AND CENTRO HISTORICO
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Great stay in a suite overlooking the harbor. Comfortable bed and chairs with a wrap-around deck but no furniture on the deck.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great place to stay in Veracruz, adjacent to the shipping port and right on the Malecon. Service was excellent, the rooms comfortable, and the breakfast buffet very good with a lots of choices. We will definitely stay here again when we are in the area.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bruno

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Dec 2024

8/10 Good

Richard, Murray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and loved that you can walk to restaurants
Stayed 1 night in Dec 2024

6/10 Okay

Venancia C

Stayed 2 nights in Jan 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Dec 2024

6/10 Okay

Guadalupe

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

MARIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 8 nights in Nov 2024

8/10 Good

Sue Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Gurpal

Stayed 2 nights in Dec 2024