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Holiday Inn Boca Del Rio by IHG

Property class: 3.5

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Photo gallery for Holiday Inn Boca Del Rio by IHG

Outdoor pool
In-room safe, desk, iron/ironing board, free cribs/infant beds
In-room safe, desk, iron/ironing board, free cribs/infant beds
Exterior
Daily buffet breakfast (MXN 350 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$86
includes taxes & fees
May 24 - May 25

Explore the area

View in a map
Blvd Adolfo Ruiz Cortines 4298, Boca del Río, VER, 94299
  • Place, Plaza Las Americas Shopping Mall
    ‪3 min walk‬
  • Place, World Trade Center Veracruz
    ‪5 min walk‬
  • Place, Andamar Lifestyle Center
    ‪5 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(29 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View (Pool View)

Standard Room, 2 Double Beds, Ocean View (Pool View) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Ocean View (Pool View)

8.6 out of 10
Excellent
(22 reviews)
  • Ocean view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

8.0 out of 10
Very good
(11 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Standard Room, 2 Double Beds, Balcony | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Balcony

9.6 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Standard Room, 2 Double Beds, Ocean View | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Ocean View

7.8 out of 10
Good
(11 reviews)
  • Ocean view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Boca Del Rio by IHG

3.5-star Boca del Río hotel walkable to Plaza Las Americas Shopping Mall
This hotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include a 24-hour business center, a business center, and conference space. Housekeeping is available once per stay.
Holiday Inn Boca Del Rio by IHG offers 158 accommodations with safes and coffee/tea makers. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided once per stay.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Holiday Inn Boca Del Rio by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. This 3.5-star property offers access to a 24-hour business center.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 7104 square feet (660 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Onsite self parking and valet parking are complimentary.

Holiday Inn Boca Del Rio by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Las Ventanas - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 3-device limit

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 410 for adults and MXN 220 for children
  • A restaurant

Restaurants on site

  • Las Ventanas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 7,104 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (71 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 15 to August 31:
  • Business center
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 130.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 410 for adults and MXN 220 for children
  • Rollaway bed fee: MXN 130.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Boca Rio
Holiday Inn Hotel Boca Rio
Holiday Inn Veracruz-Boca Del Rio Hotel Veracruz
Holiday Inn Veracruz-Boca Del Rio Mexico
Veracruz Holiday Inn
Holiday Inn Boca Rio Hotel

Holiday Inn Boca Del Rio by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 541 out of 1002 reviews
Rating 8 - Good. 276 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 42 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Martha

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Esta es la segunda ves que me hospedo en este hotel. El hotel siempre está limpio. La mayoría de los empleados son muy amables y serviciales. Excepto con la cocinera del restaurante donde ofrecen buffet fue muy descortés con una actitud como si no quisiera estar ahí esto fue el día 16 de enero. El grupo de amigos con los que fui también recibieron el mismo desaire de la cocinera. Le comentamos a nuestro mesero lo sucedido lo reporto con el gerente y creo que llamaron la atención a la cocinera. Y si me volvería a quedar en este hotel. Espero no volver a ver a la cocinera en mi siguiente viaje
Vista al mar
Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Stayed 1 night in Dec 2025

8/10 Good

Raymond, Niagara falls

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great Location in the heart of Boca del Rio. Direct access to the beach was very nice. Beach was clean and very quiet. Buffet meals were great.
Stayed 15 nights in Nov 2025

10/10 Excellent

JAIME

Stayed 1 night in Nov 2025

10/10 Excellent

Efrain

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay in this hotel was almost perfect, friendly staffers mostly by the pool and concierge. The reception desk needs a training in customer service and the wi-fi is useless in your room, need to go to the lobby to have decent reception.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jorge, Ciudad de México

Stayed 4 nights in Nov 2025

8/10 Good

Christian Javier

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025

10/10 Excellent

Roberto

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

jose ramiro

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was great in terms of cleanness, comfortables beds and pillows! Nevertheless, the room came with the outside noise. Terrible, you can hear car, truck and motorcycle next to you! First night, was the worst i hardly slept. Next day they change my room to upper floor, but still yiu can hear everything! It is sad that they investing big bucks remodeling the hotel but if they dont change the windows / sliding door, people will no be able to sleep. On top, gym was closed for remodeling! I booked the room with Ocean view!
Stayed 4 nights in Jul 2025

10/10 Excellent

j carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Gregorio

Stayed 2 nights in Jul 2025

10/10 Excellent

CESAR AUGUSTO, DOWNEY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
El personal my Cortez y todo muy limpio
Stayed 3 nights in Jul 2025

4/10 Poor

Annette

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Once I arrived at this hotel, I immediately got a bad vibe. The place felt old and had a noticeable smell. Our room didn’t feel very clean—we even found a hair in the bed. It also had a damp, moldy odor, which was really unpleasant. The hallways leading to the room were creepy, with dim yellow lighting and the same musty smell. On a positive note, the staff at check-in were very friendly, and the luggage attendants were polite and helpful. Unfortunately, the overall experience was not what I expected. I'm just glad we only stayed one night. :(
Stayed 1 night in Jun 2025

10/10 Excellent

Edith

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super weekend! We comeback soon!!!
Stayed 2 nights in May 2025

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Angelica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. It is close to the Plaza Las Américas and Plaza Andamar for shopping. We really loved being at the pool and how it is walkable distance to get to the playa🏖Thank You.
Stayed 7 nights in Apr 2025

10/10 Excellent

oscar eduardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

RAQUEL GARCIA

Stayed 1 night in Mar 2025

10/10 Excellent

Vladimir

Liked: Staff & service, property conditions & facilities
Stayed 18 nights in Feb 2025

4/10 Poor

ALBERTO

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Really old and it shows

Really old hotel musty currently going over our renovation so it’s really noisy. The gym is really crappy.
Stayed 2 nights in Jan 2025

10/10 Excellent

Beatriz

Traveled with partner
Liked: Amenities
Very spacious rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Martha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Promoverá vez en Veracruz y me gustó por lo seguro y todo está cerca
Stayed 1 night in Jan 2025

4/10 Poor

Oscar Federico, chulavista

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Old and ugly rooms, floors were dirty, crowded hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

Everyone was friendly and willing to help. Amazing atmosphere. Everything that you needed was there no need to go any where.
Stayed 1 night in Nov 2024

8/10 Good

Irma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights and we enjoyed this facility. Except for one night when ppl in room next to us were trying to push open connecting door to our room. Contacted front desk and they spoke to them. Lesson learned ALWAYS make sure all doors are locked.
Stayed 5 nights in Nov 2024