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Hotel Acuario de Veracruz

3.0 star property

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Photo gallery for Hotel Acuario de Veracruz

Outdoor pool, pool umbrellas
Restaurant
Desk, blackout drapes, bed sheets
Exterior
Reception

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
Velencia No. 225, Col. Ignacio Zaragoza, Veracruz, VER, 91910
  • Veracruz Aquarium
    ‪15 min walk‬
  • Plaza Las Americas Shopping Mall
    ‪5 min drive‬
  • World Trade Center Veracruz
    ‪6 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, bed sheets

Standard Room, 1 King Bed

  • 215 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Desk, blackout drapes, bed sheets

Standard Double Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 6
  • 2 Double Beds

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Front of property

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$93 nightly
The price is $93 total
includes taxes & fees
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About this property

Hotel Acuario de Veracruz

3-star hotel in Malecon
This smoke-free hotel features an outdoor pool, a conference center, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Hotel Acuario de Veracruz offers 125 accommodations with blackout drapes/curtains. Cable television is provided.

Bathrooms include showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

Children under 3 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Acuario de Veracruz features an outdoor pool, a vending machine, and tour/ticket assistance. A computer station is located on site and wireless Internet access is complimentary. This Colonial hotel also offers laundry facilities, room service (during limited hours), and a front-desk safe. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Acuario de Veracruz is a smoke-free property.

Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1982
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Children under 3 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Acuario Hotel
Acuario Veracruz
Hotel Acuario
Hotel Acuario Veracruz
Acuario De Veracruz Veracruz
Hotel Acuario de Veracruz Hotel
Hotel Acuario de Veracruz Veracruz
Hotel Acuario de Veracruz Hotel Veracruz

Hotel Acuario de Veracruz Reviews

Reviews

6.2
Rating 10 - Excellent. 62 out of 345 reviews
Rating 8 - Good. 69 out of 345 reviews
Rating 6 - Okay. 94 out of 345 reviews
Rating 4 - Poor. 63 out of 345 reviews
Rating 2 - Terrible. 57 out of 345 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

5.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Lizeth

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very dirty. There was a leak in the bathroom and no hot water. There was no soap in the bathroom. The floors, the toilet, and the shower were messy. Also, the elevator wasn’t working so we had to take the stairs just to the second floor but it is a tall building not sure if it has 6 or seven floors. The hotel is in a great location but not worth it for the high price.
Stayed 2 nights in Dec 2024

10/10 Excellent

Renato

Liked: Amenities
Stayed 1 night in Sep 2024

2/10 Terrible

Alberto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Si pueden hospedarse en otro hotel haganlo no tienen wi-fi en las habitaciones y tampoco cuentan con servicio a la habitacion como se describe en la pagina cuando haces la reservacion.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveler

Liked: Staff & service

It does the job

Staff was helpful I thing the rooms should have more towels. That was the only bad part. Everything else was good
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveler

Disliked: Room comfort

2/10 Terrible

esteban, pantoja

Disliked: Cleanliness, property conditions & facilities, room comfort

Close to beach

Not good at the time when i got there no rooms abailable they send us to another hotel too far away. Terrible experience.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were comfortable in a room in front of the pool. The room is a little outdated, however they did have AC (a must in Veracruz) and it is not to far from the aquarium. However it is a long walk under the sun to get to the malecón. Just get a cab from two blocks down and be there in no time if there is no traffic (and it's pretty cheap). The buffet was really good.

8/10 Good

Nicoleto

Liked: Cleanliness, room comfort
Disliked: Staff & service

Good value for money

Good value but 6 km down the beach from the main downtown action.

2/10 Terrible

Jacqueline

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel parece estar abandonado, esta en pésimas condiciones, las habitaciones son sumamente pequeñas e incómodas y muy sucio
Stayed 3 nights in Feb 2025

10/10 Excellent

Carlos Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Refugio, Tlaxcala

Traveled with family
No cambian las toallas, ni las sábanas ni fundas de las almohadas
Stayed 4 nights in Feb 2025

4/10 Poor

Iliana.

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Es un lugar muy descuidado no servía la puerta del baño, la alberca muy sucia, los muebles de la habitación muy viejos olía mal.
Stayed 1 night in Feb 2025

2/10 Terrible

jose a

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
En su momento quiza hace 30 años debi de haber sido un gratisimo hotel estuve el pasado puente del 5 de febrero..tres noches in agua caliente, el elevado esta de adorno -no sirve quien sabe desde cuando- no hay telefonos en las habitaciones. Imposible comunicarse con recepcion haya que subir y bajar por unas escalera del asco.NO LO RECOMIENDO HAGANME CASO...
Stayed 3 nights in Jan 2025

8/10 Good

Vicen Antonio

Liked: Staff & service, property conditions & facilities
Todo excelente
Stayed 3 nights in Feb 2025

10/10 Excellent

EMMANUEL JESUS

Stayed 3 nights in Jan 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
El único inconveniente, es que no había agua caliente, pero en las instalaciones, el servicio y la comodidad excelente
Stayed 2 nights in Feb 2025

2/10 Terrible

ALICIA

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Las instalaciones demasiado viejas y no servían los baños
Stayed 2 nights in Feb 2025

8/10 Good

LUZ EMELIA

Liked: Staff & service
Lo único malo es que no había agua caliente
Stayed 1 night in Feb 2025

8/10 Good

Alan de Jesús

Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Miguel angel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel estaba infestado de cucarachas por todos lados, solicite el rembolso de lo pago por el cuarto (fue por tarjeta de debido) y nunca me devolvieron el dinero.
Stayed 2 nights in Dec 2024

10/10 Excellent

Moises

Stayed 1 night in Jan 2025

10/10 Excellent

mario

Stayed 1 night in Jan 2025

10/10 Excellent

mario

Stayed 1 night in Jan 2025

10/10 Excellent

Pedro Gabriel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025